“I have lived in my home for 18 months. I have never quite been able to get the heater to work properly. After wasting a lot of money on propane and getting very frustrated with my home hovering around the 50 degree mark during winter, I called Airserve to do a service on my unit. Chris came out and after going over my system he determined my problem had to do with gas pressure. I have had several service people out previously, including the propane company, and no one was able to find this issue. Chris also helped me with tips on insulating my utility room and after a very short time my house was warmer than it has ever been. I no longer have my unit running CONSTANTLY and am saving a ridiculous amount of money on propane. I am extremely grateful for Chris and his knowledge in this field.”
Kim Wiseman , Hermosa, SD
“We are so pleased with the service we received! Their hearts and caring attitude is beyond measure. It was such a Blessing to have run into this company and we couldn't be more happier with the results. I will highly recommend this company to anyone and have no second thoughts about this becoming our go-to company from now on. Thank you from the bottom of our hearts! The Bobzien's are healthy and warm today because of your team!!!”
Indie Bobzien , Rapid City, SD
“Chuck and his staff are the best. My furnace went out on Christmas Eve with a blizzard expected on Christmas Day.. After calling two other places with very slow response, I called Aire-Serve. I spoke with Jackie, she kept me on the line while she got in touch with Chuck. I was told he would be here at 9:00. He was here by 8:30. He found the problems quickly. With it being over the holidays, the part I needed couldn't be ordered until the following Tuesday . Chuck was able to get my furnace to work until the part came in. On Tuesday, Deanna called me to say the part would be arriving that day and wanted to set up an appointment for Wednesday. Jeremy came out and did the rest. Thanks everyone for keeping me warm during the holidays😀 This is an awesome company with great people!!! I will highly recommend them to anyone that needs their services. May you have a blessed New Year, Chuck and staff!!”
D.W. , Rapid City, SD
“I have been with Aire Serv for two years and find this company to be very helpful when called upon. I have had them install a garage heater, needed air conditioning work, when it went out, and am a member of their Club. I heartily recommend this company.”
John P , Sturgis, SD
“Our furnace was serviced recently by Jeremy. I found Jeremy to be a very courteous and polite young man. He found several items that needed to be repaired or replaced, and made recommendations as to if the work should be done now, or if it could wait until later. I agreed on the items that needed to be done now, and I decided to wait on the other (I think the blower or something should be cleaned) until our air conditioner is serviced this spring. Jeremy indicated that he had only be working for you for a short period of time. With my experience with Jeremy, I feel he is an excellent asset to your company, and you should be glad to have him.”
JoAnne P. , Rapid City, SD
“The woman who answered the phone was friendly and so accommodating. She contacted the technician who was on call, and he was at my house within an hour. He was able to solve the problem quickly.”
Carol Panerio , Rapid City,, SD
“I've already recommended them to a coworker.”
H.M.
“Rick was great. Taught me a lot about my heat pump system and this is the first time owning a home with one!”
M.C.
“Excellent knowledgeable service!”
Tim B. , Rapid City, SD
“Was amazed at the outstanding service that was received and the reasonable pricing. Would highly recommend Aire Serv for all of your heating and air conditioning needs.”
Dave B.
“Aire Serv was very professional and pleasant to work with. Thank you!”
Pitter Patter Pet Store R.
“Your employees were efficient and personable. The cost of the services provided was average. I appreciated the professional knowledge shared by all who worked at my home.”
Kellie L.
“Tech was very informative of the carbon monoxide detector he was installing!”
Lexi B.
“Technician has always treated us well with our furnace needs for our rentals and our personal home. He is the first one we will call every time.”
Randy C.
“Technician was on time and very nice.”
Fonton F.
“Very happy with the service received.”
Anne L.
“They are great to work with. They are very professional and efficient. They worked with our schedule so we had very little inconvenience to our clients. There are no surprises with the up front pricing. You know exactly what you are going to pay even if they run into a problem. I would highly recommend Aire Serv of the Black Hills.”
Gaiola S.
“Thank you! You did the job when it worked for me, and got it done quickly. Staff was professional and kind!”
Jennifer M.
“All of the Aire Serv "guys" were professional, courteous and always called before they came to work on the installation of our new heating/cooling system. We appreciated how they cleaned up every time they were finished each day. After 3 months of use, we could not be happier with the wonderful atmosphere in our home! It is so quiet and our utility bills are much less! Thanks!”
Mel & Ann H.
“I was very impressed from the moment the Aire Serv technician appeared at my door until he left when the job was complete. Clean, polite and knowledgeable on the products I needed to proper heat and cool my home. I highly recommend Aire Serv for their professionalism and quality of service!”
Bob P.
“Recently the Rapid City Aire Serv crew gladly took on a challenge at our house; a two level home with multiple living areas all on one control zone, compounded by a "musty" basement smell. After a thorough assessment, the technician thoroughly explained how he would install three separate control zones to better fit the way our home was used. He also clarified how we would benefit from more modern and sophisticated HVAC equipment and how this equipment would better provide for the quality of air in our home. During the three-week process of converting our HVAC system the team were a pleasure to have around. From the "booties" on their feet to the thorough clean-up every night before going home, the installation process was fairly painless. Since that time the system has worked as promised. We have great control of the temperature in different areas of the house, and the "musty" basement smell is a distant memory. Thanks!”
Jerry & Edie H.
“I needed replacements for my old heating and air conditioning units. The response to my call for an estimate was quick and friendly. The owner is knowledgeable and enthusiastic. The workers that came to help with the installation were dedicated to getting the job done correctly. Any questions or concerns that I had were addressed immediately and thoroughly. I would highly recommend this company.”
Angela A.
