Meet the Team of Aire Serv of Mount Juliet.
Lee Downing was the Franchisee of the year in 2017!
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Lee Downing
OwnerWith over 15 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of Mt. Juliet. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With his local team members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of Mt. Juliet can better serve the needs of the metro Nashville customers.
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Emi Kate Smith
Office Manager -
Jackie Howard
Director of MarketingAfter earning a bachelor's degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for over 20 years. Throughout her years of teaching, she has earned 2 masters level degrees in education. Jackie continually teaches updated methods of marketing to her students. After teaching hundreds of marketing students, she has been pleased to know that many students chose marketing as their career choice. As a DECA advisor, she has seen students get hands on experience through competitive events that help prepare students for the real world of marketing. Owner, Lee Downing was one of her students and she is happy to serve as the marketing specialist for Aire Serv. Using advertising strategies, Jackie will continue to help Lee make Aire Serv the best HVAC business in the Mid South.
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Christine Ramsden
Human Resources DirectorWith over 7 years of customer service experience and 3 years in human resources management experience, Christine comes to Aire Serv to help with the management of the employees as the company continues to grow. With her Bachelor’s Degree in Business specializing in Human Resources and her SHRM-CP certification, Christine puts her expertise into practice for policies and procedures while serving as the Human Resources Director. As an important asset to the Aire Serv team, she enjoys working for a family-oriented company that cares for their employees and their customers and Christine is always seeking to help people in any way she can. She is married with two children and in her free time practices MMA and Jiu Jitsu.