Meet the Team of Aire Serv of Mount Juliet.

Lee Downing

Franchise Business Owner

With about 20 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of Mt. Juliet. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With a team of about 50 members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of Mt. Juliet can better serve the needs of the area customers. As the business continues to grow, Lee has been awarded many awards over the years for Aire Serv top performances such as Franchisee of the Year in 2018 and he continues to be on the Top Gun list of top franchises each year.

Stacey Pruitt

COO

Serving as our Chief Operating Officer, Stacey knows Aire Serv backwards and forward. She has served our team, along with our owner, Lee Downing, from the beginning of building the business. Our team members know that she is the go-to person for questions that occur in the office or out on the job. Stacey was recognized as Office Professional of the Year 2016, and an award of Excellence in Management in 2021. She continues her professionalism for our customers each day. The family-based business is where Stacey feels she can do her best job. The employees and the customers are a priority at Aire Serv. She enjoys her husband and children whom she can have fun with while riding their side by side ATV.

Emi Kate Woodall

Office Manager

With 15 years in the workforce in a variety of industries, Emi Kate has a Bachelor's Degree in Agriculture and a Master's Degree in Secondary Education. Working as branch manager, Emi Kate is the go to person in the office from customer service to tech scheduling and everything in between. She has a passion to help people in whatever way she possibly can. By working for Aire Serv where she is part of a family-oriented business, she believes she will grow professionally where she learns more and more about the HVAC business industry. She enjoys spending time with family and friends, her pet dogs, as well as her many cows.

Jackie Howard

Director of Marketing

After earning a degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for over 20 years. Throughout her years of teaching, she has earned 2 masters level degrees in education. Owner, Lee Downing was one of her students and she is happy to serve as the marketing specialist for Aire Serv. Using advertising strategies, Jackie will continue to help Lee make Aire Serv the best HVAC business around.

Brittany Cunningham

Marketing Manager

Brittany is on our marketing team after earning her associates degree in Business Administration and working toward her bachelor's degree. She enjoys the business office environment where she can be a team member to help customers behind the scenes. Brittany enjoys the outdoors, photography and writing. She is engaged to get married and she values her family and friends and being active in her church.

Tammy Daily

Customer Service Representative

With over 20 years of customer service experience, Tammy enjoys working with people to help them with the HVAC needs. As a mother and grandmother, she enjoys spending time with her family. She enjoys sports and animals in her spare time.

Blake Musick

Service Professional

Brad Poole

Service Professional

Gabe Ruiz

Service Professional

With 12 year of work experience, 5 of which have been in the HVAC industry, Gabe is Universal EPA and HP & Gas certified.  His expertise is in troubleshooting HVAC where he has the confidence to fix any problem that he is faced.  Spending time with his wife and 2 pet dogs, Gabe enjoys his free time, too.

Braden Smith

Lead Installation Professional

With over seven years of HVAC experience and retail management experience, Braden enjoys the HVAC industry where he can help customers be comfortable in their homes. Braden enjoys time with his wife, four dogs, riding motorcycles, jeeps, RC cars and racing.

Jamie Reed

Installation Apprentice

Shan Erickson

Home Comfort Designer Manager

With over thirty years of work experience in education and management, Shan serves the Aire Serv team as the Home Comfort Designer Manager. His expertise is in new installations and he is happy to work for a company that has a family atmosphere that cares about the customers more than just the air conditioning. Shan strives to continue to meet the customer’s needs while earning a place in the Heavy Hitters Club for Top Sales in the Aire Serv company. With two exceptional adult children and a wife, Shan knows he’s where he’s supposed to be at this time in his life.