4.8/5

499 Ratings

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Shawn Brady
Shawn Brady via Google

On time and did a fantastic job getting my heat up and running. I highly recommend Aire Serv of Baton Rouge for any of your a/c and heat needs.

Response from Owner

Shawn, glad we were able to get your unit back up and running, thanks for your continued support.

Debra Semen
Debra Semen via Google

Toni Bessonet
Toni Bessonet via Google

Response from Owner

Toni, thanks for letting us help upgrade your system, I'm sure you will be happy with the Indoor Air Quality products that you chose.

Derrick Ducrepont
Derrick Ducrepont via Google

Sam is always helpful and friendly.

Response from Owner

Derrick, thanks for giving us a call back and signing up to be on our Advantage Plan, it means a lot that you trust us to service your home.

William Gros
William Gros via Google

Steven with Aire Serv checked our heaters - we have 2 units. Both checked out to be in good condition. I appreciate the professionalism and thoroughness of Air Serv and recommend them for HVAC service. Have used them for several years.

Sean Love
Sean Love via Google

We have had two systems installed by AireServ of Baton Rouge. Their prices are good, the people are great, but the best recommendation I can give is that they stand by their work and THIS is what you want in a company. They installed a new upstairs unit in our house and unfortunately we ran into problems. The new unit had a defect and ended up leaking outside of the area protected by the drain pan, effectively ruining the ceiling. Not only did Jason and team stick with it until the problem was resolved (they ultimately replaced the entire coil and added a larger drain pan for extra backup) but covered the entire cost of redoing the ceiling. It looks perfect! Yes, it's frustrating when things don't go as expected, but these guys stood by me and fixed the problem and they've earned my continued business!

Response from Owner

Thanks for the great review Sean, glad we were able to make this right for you.

Raahul Sathya
Raahul Sathya via Google

A casualty of Hurricane Francine was my 16-yr old 4-ton AC unit (RIP). When I turned to Aire Serv for help, they didn't just try to sell me a new unit, but walked me through 4 different options and educated me about upcoming EPA regulations in Jan 2025 (look them up - it might save you a few bucks!) and how they could affect my choices in a year. They also helped me identify a unit based on ratings which could also earn some tax credits come tax season. For the install, I commend Steven, Connor, and Sam in navigating some tight spaces around my house in getting the new unit to its installation location. This was not an easy job by any means and while the old 16-yr old unit was big, the new one was much larger and heavier!! Unlike the previous unit, AireServ installed the new one on a platform that made it more accessible and serviceable. Post-install, I can certify I don't just have a new working AC unit, but a quieter and more energy efficient one. While I have another smaller (also 16-yr old) AC unit, this one is still working and I trust and use maintenance support from AireServ to extend its life for some time. Thanks to them, I am aware of heat pump options that I will consider when this smaller unit croaks. Ultimately, for those of you that are looking, I *highly* recommend working with the AireServ team, learning about upcoming regulations and how they affect your options, and choosing a solution that works best for YOU!

Lauren Folks Adams
Lauren Folks Adams via Google

Sam came out and knew the problem quickly and then fixed it all within a few hours. He was so nice, informative and respectful the entire time. He made a little mess when he went into the attic and made sure to clean it all up before leaving. Thank you for saving us during this hot Louisiana weather!!

Response from Owner

Lauren, thanks for the great review, we appreciate your support and business!

Cecilia Ackley
Cecilia Ackley via Google

Both Technicians were very professional and knowledgeable. They took care of the issue right away and provided options. Great service.

Response from Owner

Thanks, Cecillia, for the great review. Glad we were able to get you taken care of.

Danielle Lee
Danielle Lee via Google

Fast and great customer service

Response from Owner

Thanks for the great review, glad we were able to get your system up and running.

Harry Freer
Harry Freer via Google

I can wholeheartedly recommend AireServ of South Baton Rouge for any heating and air conditioning services. My AC system stopped working on the on the Sunday before the July 4th holiday after over 25 years of operation. I contacted AireServ was able to schedule a service call for the following morning. The technician arrived on Monday morning and after running several test and diagnostics they determined that the system was not repairable and must be replaced. I did not look forward to a long holiday weekend without air conditioning in Baton Rouge. AireServ not only located a replacement system. They then went the extra mile and installed it on the July 4th holiday. Amazing service! The team arrived early, removed the existing system, installed and tested the new system and hauled away the old system. Leaving our home clean on the inside and outside and most importantly cool. AireServ also provided extra help and documentation requested by our home warranty company for a subsequent furnace replacement claim. Again going the extra mile. AireServ is a professional company providing great products and outstanding service.

Response from Owner

Thanks Mr. Harry, we enjoyed working with you on upgrading your system.

Jennifer Moran
Jennifer Moran via Google

Response from Owner

Thanks for the 5 stars!

Neil Ferrari
Neil Ferrari via Google

I came into my office and the temperature was 80 degrees so I knew my AC was out. I called Aire Serv and Jason had someone out within a few hours to check my unit and replace the capacitor. I appreciated the same day service.

Response from Owner

Neil, thanks for the great review, glad we were able to get you up and running.

Cindy Newchurch
Cindy Newchurch via Google

Response from Owner

Thanks for the great review. We appreciate your business.

Leah Anderson
Leah Anderson via Google

Response from Owner

Leah, thanks for the five star review

Neal Weller
Neal Weller via Google

Response from Owner

Thanks Neal, we appreciate your business and the great review.

Mark Lawson
Mark Lawson via Google

I could not be more pleased with the Aire Serv team. I spoke to Jason and shared with him what we were looking to do. He developed a plan specifically to meet our needs and wishes. Stephen came out and was so professional and patient with all my questions. Between the two of them I knew this was the group I wanted to do business with. On the day of install I met Connor and Sam who came out early to begin the install. They too were friendly and extremely focused on getting our AC up and running again. I will recommend this team of individuals without reservation.

Response from Owner

Thanks for all the kind words and great review, we are happy that we were able to upgrade your system, and look forward to working with you in the future.

Jacky Hyde
Jacky Hyde via Google

Prompt courteous service service man was very knowledgeable would highly recommend Aire Serve of Baton rouge

Ben Spencer
Ben Spencer via Google

The AirServe staff from scheduling to install were all fantastic. I was well informed and updated throughout the process, and the work was efficient and well done. I would happily recommend their services to anyone !!

Response from Owner

Ben, thanks for the great review!

Jose Espinosa
Jose Espinosa via Google

Attention to detail, customer service very responsive and attentive to my needs. Great company!

Response from Owner

Thanks Jose, glad we were able to win your business!

Total Number of Reviews:499

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