4.7/5

825 Ratings

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Jodi Willis
Jodi Willis via Google

Response from Owner

Jodi, thanks for your excellent rating! We're glad our HVAC team was helpful.  The Aire Serv Team

Laura Gentry
Laura Gentry via Google

Response from Owner

Thanks much for your great rating of our HVAC service, Laurie. We’re glad to know you’re pleased with your experience. The Aire Serv Team

Amy Robinson
Amy Robinson via Google

Very impressed with the response time and the customer service! We called on a Sunday after never hearing back from another company and they were at our house and we had a diagnosis within a few hours of Calling. We will definitely recommend to Others!!!!

Response from Owner

Thank you for recommending us, Amy! It was our pleasure to immediately come to your home and make the necessary repairs so you can stay comfortable in your space. We appreciate the opportunity to serve you! The Aire Serv Team

Ann Glen
Ann Glen via Facebook

I can highly recommend Aire Serv! Their employees go the extra mile. Joe Parks even dug up a couple of plants that were in the way. They also covered my foundation vents while they were under the house. The system has worked very well. I would definitely recommend Aire Serv of Greenville!

Response from Owner

Thank you for your kind recommendation, Ann! It’s our pleasure to go out of the way to earn your complete satisfaction. We’re proud to be a heating and cooling company you can count on! The Aire Serv Team

jane doe
jane doe via Google

They are always getting the job done right and preventing any problems in the future! Our serviceman Thomas Stancil is the most experienced and knowledgeable serviceman we have ever had ever! He is very polite and respectful to us as well as our animals. He treated our home with respect as well. Job well done Thomas and AirServe!!!

Response from Owner

This is what we love to hear! Thank you so much for your rating and review. The Aire Serv Team

Trina Myers
Trina Myers via Google

Great service and people.

Response from Owner

Thanks for the kind words, Trina! Providing great service with a great team is what we’re all about at Aire Serv. We appreciate you! The Aire Serv Team

James Johnson
James Johnson via Google

Our technician Thomas was extremely professional and explained everything. Aire Serve makes everything easy.

Response from Owner

Thank you for your excellent review, James! We're glad to have Thomas on the team and we're delighted that his expertise could make this process simple for you. Remember, Aire Serv is just a phone call away if you need us in the future! The Aire Serv Team

Jas
Jas via Google

Response from Owner

Thank you for your five-star rating, Jas! The Aire Serv Team

J. C.
J. C. via Google

Kevin was professional, knowledgeable, and honest when assessing and solving our furnace issues. Air Serv has kept our HVAC running smooth for years now - preventive maintenance is key and is always at the forefront.

Response from Owner

We're grateful for your continued trust in our HVAC team! Thank you for letting us know that Kevin's expertise was appreciated. We're glad to hear our services have been valuable! The Aire Serv Team

Betty M
Betty M via Google

As a customer of Aire Serve for many years I have been very pleased with the service I received and today was no different. I want to thank Christopher and Anthony for their professionalism, knowledgeable, and extremely informative service that was provided. So close to the holidays I was uneasy about spending for repairs at this time. They showed my husband and I what they would be doing and why. They did each repair carefully to acquire the best possible results. We were so please with the care they took we ended up feeling that it was money well spent with the confidence that we could go through the holiday season with no incident. Please let Christopher and Anthony know how much we appreciate their efforts that reassured us and for providing a great experience. I would definitely recommend Air Serv to friends and relatives.

Response from Owner

Betty, we're absolutely delighted to read about your fantastic experience with our service professional, Jonathan. We're pleased that he was able to exceed your expectations with his comprehensive work and patient explanations. Your trust and support are greatly appreciated. Thank you for choosing Aire Serv, we look forward to serving you again in the future! The Aire Serv Team

Brock Kirchner
Brock Kirchner via Google

Great company and great technician (Thomas). We had a damaged HVAC system from Hurricane Helene, and Aire Serv was so helpful and fast at figuring out the extent of the damage, getting a quote, acquiring the necessary parts, and replacing everything. They were in and out and even improved a few problem spots from the people who initially installed our HVAC system and lines. Thomas was our technician and he was very helpful and went above and beyond to keep the house clean while he was working, make sure he wasn’t in our way, and communicate everything regarding how long the process would take as he went along. Highly recommend using Aire Serv!

Response from Owner

Thank you for your recommendation, Brock! It's our pleasure to make your experience with us a seamless one from start to finish and ensure your HVAC is in great operational order again post-hurricane. We're glad that Thomas ensured clear communication every step of the way and made sure your home stayed clean while they worked. We'll let him know his efforts are appreciated! The Aire Serv Team

Jeremy Sarks
Jeremy Sarks via Google

Tommy and Chris are amazing. The keep everything clean , good attitude, and very explanatory

Response from Owner

Thank you for sharing your review, Jeremy! We're proud to hear Tommy and Chris provided the reliable and informative service we strive for. Remember, you can breathe easy knowing Aire Serv is here for all your HVAC needs! The Aire Serv Team

Lyle Burgmann
Lyle Burgmann via Google

Great service. Went out of their way to get me temporary AC while waiting on supplier part. Chris, who installed the new coil, kept me informed on all aspects of the job including going over the final test results showing the new part had my AC preforming as good as new.

Response from Owner

Thank you for your review! It was a pleasure to fix the issue with your A/C unit and keep you comfortable in the meantime. We're proud to provide reliable HVAC services and we hope to assist you in the future if you need us! The Aire Serv Team

Kathy Brown
Kathy Brown via Google

First of all... every time I've called or had a technician come to my home for a routine check/ inspection everyone has been professional and friendly and helpful. Paying for the service with a smile… where do they do that at?????! But this time Cristopher Bueno took it up higher to trustworthiness.!!! I had to make sure it was my home and not his. LoL He really took pride in what he was doing. I really felt confident in the repairs and now the air and heat is working properly! A standing ovation to pro Cristopher Bueno!!! Sincerely Kathy Brown

Response from Owner

We're incredibly proud to earn your kind recognition, Kathy! It's wonderful that Cristopher's dedication and expertise have exceeded your expectations. We're honored to be your trusted HVAC team! Thank you for sharing your fantastic feedback. The Aire Serv Team

Jennifer Burns
Jennifer Burns via Google

The service technician, Anthony, spent a good deal of time with me today and he was great. He was very thorough and offered updates throughout his servicing of our 3 units. Aire Serv was recommended to me by a friend and I am thankful for the recommendation. I will be using them again in the future.

Response from Owner

Jennifer, thank you for sharing your experience! We're glad that Anthony kept you informed every step of the way while he provided maintenance to each of your units. We'll be sure to pass your feedback along, and we look forward to helping you again in the future! The Aire Serv Team

Joyce Bonner
Joyce Bonner via Google

The repair man was very friendly and very helpful explaining the various parts of the furnace and warranties etc. He did not hurry, took his time and did a good job. I highly recommend Aire Serv to everyone!

Response from Owner

Thank you for the excellent recommendation, Joyce! We're proud to hear that our service professional provided the friendly and informative service we strive for. It was a pleasure assisting you and we hope you'll consider us for future HVAC needs! The Aire Serv Team

Marcus Beasley
Marcus Beasley via Google

Tech did a great job explaining what he was going to do to the unit. And was very knowledgeable about added services they had available to us and was not pressuring us into getting something we didn’t need right now. Also schedulers did great job answering any billing questions we had. Also liked the app give us updates on arrival times.

Response from Owner

Thank you for your thoughtful review! It's fantastic to hear that our tech was able to provide a clear explanation of the work to be done on your unit and that you found him to be well-informed about our additional services. We're glad our scheduling team and convenient app made the process seamless for you. Breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Martha Ruth Rampey
Martha Ruth Rampey via Google

We are so pleased to be working with AireServe to replace our AC unit!! They came in, and listened to me. They also were and are able to work with us, and will be putting a new unit in this coming Monday. PTL for companies that help out t when your air goes out!!! And my two dogs love the people who have come out 😊😉

Response from Owner

Martha, we're grateful that we could be there to help you and your puppies stay comfortable in the summer heat! Thank you for trusting our team with your HVAC needs. The Aire Serv Team

Elouise Barcliff
Elouise Barcliff via Google

Rob did an amazing job. He advised us of all the work he did and ways to maintain our unit

Response from Owner

We're happy to hear that Rob's explanations helped you feel more confident in maintaining your HVAC unit! If any new issues arise, we'll only be a phone call away. The Aire Serv Team

Alan Harder
Alan Harder via Google

Robert did an excellent and thorough job!

Response from Owner

Thank you for your kind words! We'll be sure to pass on your appreciation to Robert. The Aire Serv Team

Total Number of Reviews:825

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