5/5

14 Ratings

|

Customer Reviews

Judy B.
Judy B. via Google

Another company told me I had torn vents and needed replacement. I saw pictures of torn piping. Later in the year, I called another company, Aire Serv of Northeast Greensboro, for an estimate. The owner, Eddie, went into the crawl space and took pictures. He showed me my ducts were fine. With equipment in hand, he prepared to clean them. He put a camera up inside so I could see the lining inside the ducting system. They were in pretty good shape, so there was no need to do the deep cleaning. Eddie and his crew were incredible. I had never seen a company so honest at 80 years old. I finally found Aire Serv of Northeast Greensboro for my air conditioning and heating service. Eddie could have told me my system needed replacement, and based on the estimate, I would have had to pay thousands. Thank you, Eddie.

Morgan Spoon
Morgan Spoon via Google

Aire Serv of Northeast Greensboro provided excellent service during my system’s routine maintenance. They were professional and took the time to explain everything clearly, keeping me informed and involved throughout the process.

Response from Owner

We’re glad to hear you had a great experience with your routine HVAC maintenance, Morgan! It’s important to us that we keep you informed and involved every step of the way. Thank you for choosing Aire Serv of Northeast Greensboro for your heating and cooling needs! The Aire Serv Team

Todd Felkel
Todd Felkel via Google

Thankful for the great job done by Eddie and his team at Aire Serv. They replaced my old twenty year gas pack with new one. Got four quotes and so glad I chose them.

Response from Owner

We’re pleased that you’re happy with the new gas pack, Todd! It’s great to know that Eddie and the team provided excellent service during the replacement. We appreciate you choosing Aire Serv and trusting us with your HVAC needs after reviewing your options! The Aire Serv Team

Erin Donalds
Erin Donalds via Google

Saw one of their trucks at my neighbors and talked to the tech who was able to service maintenance my unit before the winter season! It was the easiest transaction and very professional technician.

Response from Owner

We're glad we had the chance to help you while we were in the neighborhood, Erin! Thank you for letting us know the process was seamless. We're grateful you trusted our team with your HVAC maintenance, and we're here to help if you need us again. The Aire Serv Team

Rebekah Sweger
Rebekah Sweger via Google

Very quick to respond, knowledgeable, and kind!!!! Highly recommend! 👏🏻👏🏻👏🏻🤗 My thermostat stopped working about 2 days ago- the temps were in the 40s - I called Eddie at Aire Serv- sent a couple pictures and within an hour was over and had my heat fixed and heating up my home! Very thankful!! Thank you!!

Response from Owner

Rebekah, we’re so glad Eddie and Tony were able to get your heat back on quickly, especially with those cold temperatures! A broken thermostat is no fun, but we’re happy he could make things easier and get your home warm again. Thank you for trusting Aire Serv with your HVAC needs, and thank you for the great review! The Aire Serv Team

Matthew McFarling
Matthew McFarling via Google

I requested Aire Serv to come out and replace my air filters. They were prompt and very courteous. Not only were the air filters replaced, the two units were inspected as well and comments were made! They went above and beyond! I highly recommend Aire Serv and will be using them in the future!

Response from Owner

Matthew, it was our pleasure to come and assist you today. We appreciate the support and kinds words.

Luis Burgos
Luis Burgos via Google

Eddie and his team are awesome! We had such an amazing experience from the first phone call to our repair being done. Highly recommend this contractor!

Response from Owner

Luis, we thank you for the kind words!

BarryH1701
BarryH1701 via Google

Great guys

Response from Owner

Thank you Barry! We appreciate the review

Frankie V.
Frankie V. via Google

I would like to thanks aire serv for helping me with my unit. It really needed a good cleaning and few others things. Thank you guys!!

Response from Owner

Frankie, thank you so much for trusting us with your cleaning and other needs!

Janice Whitesell
Janice Whitesell via Google

Eddie was kind enough to help us with an air conditioner problem on one of the hottest days. He fit us in his schedule and fixed it that day. We are most thankful for his service.

Response from Owner

Mrs. Whitesell, it was an absolute pleasure to assist you with your AC needs. Please do not hesitate to reach out in the future.

Jim Kernodle
Jim Kernodle via Google

Eddie was very personable and courteous. He ask all the right questions and completed the task in a timely manner. I would definitely use his services again.

Response from Owner

Jim, thank you for taking the time to leave us a review, it is greatly appreciated and please let us know if we can be of service in the future.

Katie Gordon
Katie Gordon via Google

I am very impressed by the professionalism displayed by Aire Serv of NE GSO! They are thorough and easy to work with. I would definitely recommend their work!

Response from Owner

Katie, we appreciate the review and hope to have you as a life long customer.

Lori Willis
Lori Willis via Google

I HIGHLY recommend Aire Serve of NE Greensboro. Eddie and his team provide prompt, knowledgeable service with a smile. When the technician came into my home, he explained every part of his visit to me so that I felt confident to move forward in making an informed decision. That is rare!

Response from Owner

Lori, we are glad to hear you had a great customer experience. We strive to educate the customer through every step of our process to build that confidence that you speak of. Thank you!

Erica Nelson
Erica Nelson via Google

Professional and personal service! I highly recommend! They are great people!

Response from Owner

Erica, thank you so much for the review! We appreciate your support!

Total Number of Reviews:14

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