4.9/5

6 Ratings

|

Customer Reviews

Joan C
Joan C via Google

Aire Serv of Pleasanton did an excellent job installing our heat pump. We had talked to other companies before choosing Aire Serv, and it was Sam Hakimi at Aire Serv who made the difference. He’s extremely knowledgeable, very thorough and oversaw the project from start to finish to make sure it was done right. He also made adjustments to correct the problems we had with our prior HVAC system, like some rooms being too hot or cold. The whole Aire Serv team was great and we’re very happy with our new heat pump.

Response from Owner

Joan, we're proud to be a heating and cooling company you can count on! It's great to hear that Sam's expertise came into play as he worked diligently to oversee your heat pump's installation and ensure each room's temperature was exactly right. We'll be sure to let him know he's earned your satisfaction. Thank you so much for your review! The Aire Serv Team

Raz Shahriar
Raz Shahriar via Google

Response from Owner

Thank you for sharing your satisfaction, Raz! The Aire Serv Team

Adeel Iqbal
Adeel Iqbal via Google

Response from Owner

Thank you, Adeel, for your excellent rating! We appreciate the opportunity to serve you. The Aire Serv Team

Jean-Pierre Maeder
Jean-Pierre Maeder via Google

Came out, assessed what we needed. Provided a great quote and did the work on time and without any issues. Now our tenants have heating and cooling again. Thank you for taking care of business without fuss, reliable and in a courteous manner. we need more vendor like AireServe.

Response from Owner

You're quite welcome, Jean-Pierre. It's great to know that the work was completed on schedule and without any hitches, restoring the heating and cooling for your tenants. We pride ourselves on our dependable, polite service and we're thrilled that we hit the mark with you. Remember, Aire Serv is just a phone call away for all of your HVAC needs! The Aire Serv Team

Kezia Cook
Kezia Cook via Google

Sam Hakimi and his team at Aire Serv are the most professional, fair, and honest people who anyone would be lucky to do business with. My family and I was having to live without cool air for about 4 weeks, because our A/C went out and I was in a bind worried about the cost of repair vs. the cost of having to buy a new unit. I had an HVAC company, Service Champions, come out and they were rude and dismissive. It also felt like more of a sales pitch to make me buy something vs. helping me understand my options. Aire Serv came out and immediately Sam made me feel at ease. He openly and with full transparency discussed my options and although it was a major purchase, he and his team showed me a lot of understanding and patience! They made this into a situation where if I had to make a big purchase, I knew I was making the right decision with them. Now, there’s no other company I will do business with. Because of their loyalty and professionalism, they will always have my business! Thanks Sam and Aire Serve!

Response from Owner

Thank you for your review, Kezia! We're overjoyed to hear that Sam and the rest of our team at Aire Serv were able to provide you with the professional, friendly, and honest service we strive for. It was our pleasure to help alleviate some of your worries about the cost of repair versus buying a new unit. We appreciate your loyalty and look forward to serving your HVAC needs in the future. The Aire Serv Team

Zohreh Ara
Zohreh Ara via Google

Very professional, very responsive, got the job done fast, absolutely reliable and I believe their prices for the service is also reasonable. I highly recommend them.

Response from Owner

Thank you for your feedback, Zohreh. We're happy to hear that you were pleased with our prompt service and fair pricing, and we appreciate your recommendation! The Aire Serv Team

Total Number of Reviews:6

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