4.6/5

233 Ratings

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Customer Reviews

Deidre Worthem
Deidre Worthem via Google

Response from Owner

Thank you Dee for the 5 star review! We appreciate it!

Estella Prados
Estella Prados via Google

Response from Owner

Thanks for the 5-Stars, Estella! Happy to hear you were satisfied with the customer service and workmanship we provided. If you every need assistance in the future, we will be here to help. Have a great day!

Johaniel Samuel
Johaniel Samuel via Google

We recently had a new AC/Heater unit installed. Anthony did a great job explaining the process and offerings. Even after install he has done a great job following up. He has provided excellent customer service and has made us feel certain. That we made the right choice. So far, everything is working great. I would recommend to others.

Response from Owner

Thanks for the great review, Johaniel! We appreciate your trust in us especially when installing a new HVAC System. Happy to hear everything went smooth. We hope you enjoy your new system! If you have any questions about it, just give us a call and we'll be more tan happy to help. Have a great day!

William Johnson
William Johnson via Google

Diane Laws-Brown
Diane Laws-Brown via Google

All of their staff that I encountered were very professional, knowledgeable, courteous, fair and Aire Serv's price was reasonable. The installation was done with great dispatch. I highly recommend this company.

Response from Owner

Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our staff met your expectations with their professionalism, knowledge, courtesy, and fairness. It's fantastic to know that you found our prices reasonable and that the installation was completed efficiently. We appreciate your high recommendation and look forward to serving you again in the future. Have a great 2024!

Jeshua Pringle
Jeshua Pringle via Google

Very responsive and shows great expertise!

Response from Owner

Thanks for the nice review, Jeshua! Glad you found our knowledge and workmanship to be helpful. Happy we were able to take care of your HVAC issues. Have a great 2024!

Angela Danso
Angela Danso via Google

Response from Owner

Thanks for the 5-Stars, Angela! Happy we were able to take care of the issues for you! If you have any any questions or other problems come up, we'll be here for you. Have a great 2024!

Joseph Cianflone
Joseph Cianflone via Google

Response from Owner

Thanks for the 5-Stars, Joseph! Happy to hear you were satisfied with the service we provided. If you ever run into any other HVAC issues, we will be here for you! Have a happy New Year!

aubrey oglesby
aubrey oglesby via Google

Tec did a great job , would recommend to anyone

Response from Owner

Hi Aubrey. Thank you for taking the time to leave feedback for our team. So happy we could help you out. Thank you for choosing Aire Serv of Suwanee. We appreciate you! Always here to help!

Lee “Lhall140” Hall
Lee “Lhall140” Hall via Google

Duct work was well cleaned. Had videos showing the beginning and end results. Very good job.

Response from Owner

Thanks for taking the time to leave us a nice review! Happy to hear you were satisfied with the service we provided. Making sure everything is done right the first time is our top priority! If you have an questions or run into other issues down the road, we will be here for you. Have a great holiday season!

Tony Hawranko - Mad Mare Crossfit
Tony Hawranko - Mad Mare Crossfit via Google

Response from Owner

Thanks for the 5-Star review, Tony! Happy to hear that you were satisfied with the HVAC service we provided. If you have any questions or need help in the future, we will always be here for you. Have a great day!

Lashaun White
Lashaun White via Google

Very informative and professional the technician was able to come out the same day and provide excellent service diagnose the problem and provide pictures giving me a full explanation of the issue. In addition, he was able to locate the parts that two other technicians from other companies could not. They were quick to respond to my concerns and questions. I appreciate the effort and service.

Response from Owner

We greatly appreciate your positive feedback! It's wonderful to hear that our technician could provide you with the information and service you needed promptly. We're committed to delivering top-notch service, and we're glad we could exceed your expectations. If you ever have further questions or concerns, feel free to reach out. Thank you for choosing us!

Zach Barnett
Zach Barnett via Google

Byron diagnosed the issue with my furnace and fixed it in no time. We did have to wait about a week for the replacement parts from the manufacturer, but that was out of our hands. Most importantly, he was extremely nice and transparent. He took pictures of everything which I appreciated so I could see what was going on. I called Aire Serv for a second opinion after called a very large HVAC company that installed the system and I paid less than half of what the large company quoted. 100% recommend. Also want to shout out Angie for being on top of scheduling. She was always available and very communicative.

Response from Owner

Thank you for sharing your positive experience with Byron and the Aire Serv team! We're thrilled to hear that Byron was able to diagnose and fix the issue with your furnace efficiently. It's fantastic to know that Byron's transparency, including taking pictures to keep you informed, was appreciated. A special shoutout to Angie for her outstanding work in scheduling and communication. We strive to provide excellent service from start to finish, and it's wonderful to hear that our team members contributed to a positive experience for you. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We truly value your recommendation and look forward to serving you again in the future.

Atoya Hughes
Atoya Hughes via Google

I had a great experience! I called to hopefully get an appointment to diagnose and fix my furnace during the holiday week and they were able to come out the same day! Byron was excellent with explaining everything and showing me pictures so everything was clear. I’m really appreciative of the honest and efficient service.

Response from Owner

Atoya – We are so happy our team and Byron could fix your furnace, especially with the big holiday coming up! We appreciate you for leaving Byron and our team feedback. Thank you for choosing Aire Serv of Suwanee. Our team strives to give our customers excellent service and ensure they are knowledgeable of the work we are performing! We are always here to help, we appreciate you!

Roger Wyatt
Roger Wyatt via Google

I was very please with the quick response to my service request. They resolved my issue quickly.

Response from Owner

Hi Roger! Thank you for leaving our team feedback today! Our team strives to give our customers great and speedy service. We appreciate you for choosing Aire Serv of Suwanee. We are always here to help!

Mary Friesen
Mary Friesen via Google

Response from Owner

Thanks for taking the time to leave us a nice review, Mary. Happy we were able to take are of your HVAC system for you. If you ever run into other issues, we will be here for you. Have a great day!

Alan Friedman
Alan Friedman via Google

Very knowledgeable service technician. Provided lots of info and pictures of the tune up work performed on my two HVAC systems.

Response from Owner

We're delighted to hear about your positive experience with our service technician! At Aire Serv, we strive to ensure that our customers are well-informed and confident in the work we perform. It's wonderful to know that you found our technician to be knowledgeable and appreciated the detailed information and pictures provided during the tune-up of your HVAC systems. If you ever have any more questions or require further assistance in the future, please feel free to get in touch. Your satisfaction is our priority, and we're here to help with any of your HVAC needs. Thank you for choosing Aire Serv!

Ronald Leggett
Ronald Leggett via Google

Very efficient and professional

Response from Owner

We greatly appreciate your kind words! At Aire Serv, we're dedicated to providing efficient and professional service to ensure your complete satisfaction. Your feedback reinforces our commitment to delivering the best HVAC solutions. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Have a great day!

Ms Dee
Ms Dee via Google

I've been doing business Aire Serv for several years now and have never been disappointed with their service.

Response from Owner

We're thrilled to hear about your positive experience with Aire Serv! Thank you for being a valued customer and for entrusting us with your heating and cooling needs for the past several years. We take great pride in delivering top-notch service and ensuring your satisfaction. If you ever have any questions or require assistance, please don't hesitate to reach out. We're here to keep your indoor climate comfortable and your expectations exceeded. Thanks again for your continued support!

Martha Dunagan
Martha Dunagan via Google

Job well done. Replaced my 17 year old system. Thanks to Angie, Byron, Thomas, Darryl and his son, and Marcus. Very professional team.

Response from Owner

Thank you for the kind words! We're thrilled to hear that your system replacement went well and that you had a positive experience with our team. Professionalism and top-quality service are our priorities, and we're here to ensure your comfort. If you have any more HVAC needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

Total Number of Reviews:233

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