“Aire Serv has saved me money and have been professional and reliable since I bought my house in Henderson. James Young is very knowledgeable, friendly and honest. I highly recommend checking them out if your in the market.”
Thomas Knowles , Henderson, TX
“I could not have been more pleased with the promptness and quality of the service. Would certainly recommend them to handle you a/c or heating needs.”
Clint , Hamrick Lake, Winona, TX
“We found this company through internet search engine. This was our first experience using AireServ. Within the hour, they called dispatch & had a qualified person out. Richard was prompt, polite, great work ethic, & very knowledgeable. He had our ac fixed right away! My husband & I highly recommend him and his company again! An excellent experience to having our ac repaired! Thank you!”
Candace & Jake Johnson , Longview, TX
“Technicians James and Richard were prompt, friendly and knowledgeable. Replaced a compressor. Recommend this business without any reservations.”
S. C. , White Oak, TX
“Richard was very professional and courteous got my unit running and I am very pleased”
Mark sullivan , Kilgore, TX
“Great Service Rodger David”
Daniel G , Longview, TX
“Honest. Fair. Efficient. Great job in bad weather”
Rocky hawkins , Gladewater, TX
“Roger was great and he fixed our problem the first time. He also took the time to explain how my equipment works as this is a new house for us. I would highly recommend to anyone”
Matt Brown , Longview, TX
“Great Experience from start to finish. Roger Willis was a professional who was knowledgeable as well very informative. I was very pleased with the work and attention he gave to making sure he had checked on all areas of my AC Unit. Thanks for your work!”
Steven Self , Longview, TX
“we Love Aire-Serv! Roger made sure our a/c unit is ready to get us through the east Texas summer that is coming up! He also came out last fall & made sure our heater would get us through the cold winter! He is very professional & sweet when our 2 kiddos are wanting to show him all the things! We will definitely recommend this company to all of our friends!”
Rynda Curl , Longview, TX
“Please consider this as close as you'll ever come to a "word of mouth" recommendation on a review page. These folks, from office personnel to service personnel, are absolutely the best. If they are unable to make you happy no one is going to make you happy!”
ENM , Longview, TX
“Roger Willis came to our house at 9:00 am on a Saturday morning. Out of desperation, we contacted Aire Serv the night before around 9:30 pm. He was HERE the next morning!! Within minutes, he had discovered out problem and was working toward fixing it. You probably are thinking, "Isn't that his job?" What you don't know is that over the last three weeks we have had a different company out "3" times...YES...ONE, TWO, THREE....... who told us that with triple digit Texas heat, you just had to accept it being 92 inside the house in the afternoon and evenings. They couldn't fix it - obviously. Roger Willis was professional, knowledgeable, and eager to let us know exactly what he was doing and why. I will NEVER call a different company again.....MAJOR 5 stars for this company and their abilities as well as customer service/satisfaction. THANK YOU for getting our house COOL again!!! Wendy and Jason Ousley”
A GODSEND! , Longview, TX
“Johnny just came out and serviced my a/c to keep my comfortable for the year. He was one of the most professional, compassionate, considerate, conscientious technicians that I have met in my 73 years! He took the time to explain things to me. He didn't act rushed and really went out of his way to make sure that I was taken care of fully.”
William Martin , Longview, TX
“The customer service rep named Kristen is to be complimented for her patient demeanor she projects with her pleasant sounding voice when I called her to set up an appointment with Aire Serv. I talked to her on 3 different occasions and she remained consistent in tone each time. She is a "keeper" I”
“Roger came out professionally dressed, on time, and very respectful. Not only did he solve our problem but was friendly and very informative. He respected our home by wearing shoe covers and even answered questions from our children who were very curious in the job he was performing. He was diligent and very knowledgeable. Thanks Roger and Aireserv! We now have our lifelong Heating & Air company!”
Cortney B. , White Oak, TX
“Roger and Jonathan came out, fixed my ac unit. They were very professional an knowledgeable, explained services they offered very well. I highly recommend using Aire Serv!!!!!”
Gregg , Longview, TX
“They were great! On time, neatly dressed, took great care to not track up the house. Changed the contacts on outside and inside units. Then, ran the air to check the cooling capacity and the furnace to check for CO. Very friendly and explained what they were doing at each step along the way. Highly recommend to anyone needing their air and heat checked out.”
Andy G.
“My husband and I were extremely pleased with our maintenance check-up on our heat pump unit. The service men came out dressed professionally and were fully prepared for the job at hand. They were very knowledgeable and friendly. They also were very considerate of our home as in they wore booties before coming inside and also brought their own rug to use so dirt would not be left on our floor around the inside unit. We were also able to purchase the filter units (hard to find) from them and they were brought out with our service call. We will definitely use Aire Serv of Longview for any of our heat pump needs.”
Stacey P.
“My Daikin 3-ton unit was installed 12-17-2015. It is very quiet compared to the unit it replaced and works a thousand time more efficient. The technician installed it and he is very knowledgeable and professional. Both him and his assistant were super.. I would say he is a great asset to Air Serv. The salesman was very good and everything I was promised was done to the utmost perfection! I would recommend Air Serv to anyone whom needs service or a new unit!”
Lisa R.
“Had them come for a simple tune up and cleaning. They discovered a leak that was blowing twice the safe limit of carbon monoxide into my house! I had no idea. Thanks to Aire Serve for that!!”
Steve G.
“The Servicemen that were sent to repair unit were very professional, very nice, polite men. I will recommend this service to anyone. Top notch.”
Ronney O.
“The entire experience was very nice and Aire Serv did a great job. We have switched our service to Aire Serv for the future!! Thanks again!!”
Brandi R.
“Professional and courteous. Worked two hours in the rain to get my heater operating.”
Donna B.
“Super company, fast, timely & you can expect wonderful service. Thank you for getting out job knocked out asap!!”
Jessics S.
“The techs were on time, dressed neatly, looked professional, and took great care to not track anything into the house. We appreciated them being courteous and knowing what they were doing. They made the checks of the furnace and outside unit, replaced the contacts, and then thoroughly checked the air conditioners output of cold air. Also, checked the furnace and possible CO production. Very pleased with the whole experience.”
Andy M G.
“No one wants the home air conditioner to die in mid August. But ours did exactly that. We were so glad that some friends had told us about Aire Serve. From the first phone call late Tuesday through the completed installation on Thursday night, every person affiliated with this company went beyond our high expectations. We believe we have an excellent product that was installed with great care and expertise. We are happy to recommend this company to others.”
Martha W.
“When your A/C goes out here in Texas, your house gets hot fast. So that is why I am so happy with the response I received from Aire Serv of Longview. I received an email telling me that the technician was on the way and it had his work experience and a picture of him so that we would know what he looked like when he arrived. He came right out after I called and did diagnostics to let me know what the issue was. The customer service was beyond my expectation. I will use Aire Serv again.”
Dan D.
“Great quality service, exceptional work, friendly and very thorough! They are definitely my new AC company and I will refer!!!!”
Kimberly B.
“When our A/C unit started acting up on 7/29 we decided to try a new service company as we had not been satisfied with our previous provider. I am so glad we called Aire Serv! I wish I could say it was a quick job, but unfortunately that was not the case because what appeared to be the initial 'quick' repair was not the only problem with our unit. When our technician did a thorough check of the system before leaving, he discovered a major issue (we needed to replace the A-coil in a unit only 6 years old as it had a hole causing all the refrigerant to be lost). At that time, it was already 4:45 pm so although he located the part, it couldn't be picked up until 7 am the next morning which he did and quickly returned to complete the repair. The compressor didn't seem to be functioning correctly before the repair and Roger warned us that it might not "come back" after replacing the a-coil and the refrigerant, but we crossed our fingers. Sadly, the compressor was not salvageable (the second time in 6 years), and we were looking at replacing the entire unit. They came out Saturday and explained our options (from just replacing the outside unit to a full replacement, which we opted for due to the existing unit's previous issues). They offered to bring window units for our use until the new equipment could be installed (we were fortunate to not need this as our RV provided us with comfortable accommodations). The equipment was installed on Tuesday and it was literally an all day job, as they didn't leave until approximately 9 pm. The technician and his helper did an amazing job of getting the new equipment to fit in the existing closet (and it looks like it was custom-built in place). I know it was a very challenging job (they didn't get a lunch break until after 2 pm), but they never once complained and were always very pleasant. They worked hard and cleaned up after their work. He was back the next morning to be sure everything was working. I don't believe I've ever had such attentive and friendly service despite the very difficult working conditions they had to endure with the August heat! We now have a new unit with a 12 year parts AND labor warranty. Thank you Aire Serv!”
Mary R.
“Great service and very professional! They went above and beyond. Will continue to use Aire Serv for our air conditioning services! I would highly recommend them to anyone looking for a new system or having a problem with the old. They saved me from Texas summer heat when my a/c froze up and my house got hot VERY quick. Luckily it was an easy fix and I was fixed up in no time and back to my wonderful A/C!”
Rachel W.
“We called Aire Serv to service our a/c unit that was not cooling. They came out the same day and fixed our unit. Cool a/c blowing again! They were very professional and courteous. They gave me a time and called 30 min prior to arrival to let me know they were on the way so I didn't have to wait on them all day. I will definitely call them again next time!”
Josie D.
