4.9/5

568 Ratings

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Lucia Eberle
Lucia Eberle via Google

William was very thorough and explained all very well what he was doing.

Response from Owner

Thank you, Lucia! We're delighted that William's thorough explanations and expertise were valuable on your HVAC project. We hope to be able to assist you with future heating and cooling needs! The Aire Serv Team

JULIE LANGLEY
JULIE LANGLEY via Google

Response from Owner

Thank you for your five-star rating, Julie! The Aire Serv Team

David Glover
David Glover via Google

Always professional and do a good job

Response from Owner

It’s great to hear from you, David! We’re happy to know that our team at Aire Serv consistently provides professional service and delivers quality HVAC work. Thank you for your support; we truly appreciate it! The Aire Serv Team

Janie Noble
Janie Noble via Google

Did an Excellent job, Mr Permenter is a Great person to do business with ! He checked everything out, discussed what needed to be done & got my unit back in Good working order ! I appreciate him & his Good work! Thankyou for sending the Best to repair the problems I was having. Oh , if you could help me with something, he said he would make out a list of some things and the cost to bring my heat unit in better shape& I told him to email that to me Well I couldn’t get that info my email is all messed up!! Could you please make a copy of it and mail to me! I would certainly appreciate it! Thank you again for the Great service, God Bless!

Response from Owner

Janie, thank you for sharing your experience! We're glad we could repair the issue you were experiencing and keep you comfortable in your home. Could you please give our office a call at (903) 309-1418 to complete your request? We are grateful to serve you! The Aire Serv Team

Neal Tipton
Neal Tipton via Google

Aire Serv has been out to our place several times over the course of the last 4-5 years. They have serviced 3 different units, and always let us know when they are coming, and stay till the job is done. They keep very good notes with pictures, so each tech knows exactly what has been done previously and what to look for. They have done work on old units, and warranty work on new units and I've never felt over charged, they have always been professional in speaking with my wife or myself, and have never been dismissive or rude. They wear ID and let you know who is coming ahead of each visit.

Response from Owner

Neal, thank you for sharing your experience! We're proud to be a heating and cooling company you can count on and are grateful to be your go-to for those needs. It's fantastic to hear that our communication every time has been helpful and that our team continues to be respectful of both your wife and you when they're in your home. Rest assured and know that Aire Serv is here for you! The Aire Serv Team

Eric Skoog
Eric Skoog via Google

Very professional and responsive.

Response from Owner

Thanks, Eric. It was our pleasure to take care of your HVAC needs! The Aire Serv Team

Kacy Swaim
Kacy Swaim via Google

AireServ of Longview is always fast, courteous and professional from initial phone call through the end of service! I highly recommend the service their very knowledgeable technicians provide!

Response from Owner

Thank you for the recommendation, Kacy! We're proud to hear that our efficient and professional service met your needs from the first call through the completion of the project. You can breathe easy knowing Aire Serv is just a phone call away if you need us! The Aire Serv Team

Troy Black
Troy Black via Google

Mitch and José were very fast and professional when replacing my AC unit's coil and recharging the system.

Elaine Sprigler
Elaine Sprigler via Google

Air Serv has gone above and beyond to take care of us. Our AC went out in the dead heat of the day and they showed up the next day to get us back up and running. I couldnt be more satisfied with how quickly they came. Thank you William for taking care of us

Response from Owner

Thank you, Elaine! It's great to know that William was able to help you get your A/C up and running quickly and professionally. It was our pleasure to be able to assist you during such a critical time. Our team always strives to go beyond the call of duty. We appreciate your loyalty and look forward to serving you again in the future! The Aire Serv Team

Tracee McRight
Tracee McRight via Google

Derek Long was so professional! We called last night and he arrived the next morning by 10 AM. Great customer service!

Response from Owner

We're glad Derek could be there quickly to help you stay comfortable in the summer heat. Thank you for trusting our team with your HVAC needs! The Aire Serv Team

Danette Heffner
Danette Heffner via Google

The team at Aire Serv always takes great care of my family’s central heat and air needs! They are friendly, professional, prompt, and efficient. I love their text message system that keeps you updated on your service appt and technician info. Their entire team, from the answering service to the technicians to the owners, are top notch and friendly folks. Won’t use anyone else!

Response from Owner

Danette, thank you for your kind words! We're proud to hear that you've consistently found our service hassle free and efficient. We're grateful for your trust in our team, and we look forward to meeting your future HVAC needs. The Aire Serv Team

Whitney tanner
Whitney tanner via Google

Derek is the BEST! From start to finish, he will take care of everything you need. He has great communication skills, customer service skills, and is very knowledgeable.

Response from Owner

It's fantastic to hear that Derek was able to handle all your HVAC needs from start to finish, Whitney. We're glad to know that his communication skills, customer service expertise, and extensive knowledge met your expectations. Thanks so much for the great rating and review! The Aire Serv Team

Kari Pickering
Kari Pickering via Google

Response from Owner

Kari, we're grateful for your excellent rating. Thank you for choosing Aire Serv! The Aire Serv Team

Randy Rumfield
Randy Rumfield via Google

Quick service. On time. Knowledgeable. Open to questions. Very thankful for their help.

Response from Owner

Thank you, Randy! We're thrilled to hear that our HVAC team was able to provide you with prompt and helpful service. The Aire Serv Team

Kenneth James
Kenneth James via Google

Representative Derek Long was very professional and explained everything that he done. I appreciate the timely service. He found the problem and corrected it. Thanks, Derek.

Response from Owner

Thank you, Kenneth. Derek will be happy to hear that his HVAC expertise was helpful! We're just a phone call away if you need us again. The Aire Serv Team

CALVIN JESTER
CALVIN JESTER via Google

The professional and detailed manner in which Aire Serv operates is unmatched. Derek and the Aire Serv team deliver the same great service each and every time we have called upon them. I won’t use any other company for our service needs.

Damon Mathews
Damon Mathews via Google

Always a good job in a timely manner. I have been using Aire Serv since 2019. Gina won me over with outstanding customer service! I recommend Aire Serv to everyone. First time meeting Derek Long. He was fast, friendly & very knowledgeable. So far I have been impressed with everyone sent out. Just super good people. Thanks again Aire Serv.

Lloyd Casper
Lloyd Casper via Google

I was really impressed with the professionalism of the technician and how well he explained everything that he was going to do. Aire Serv is the kind of company I feel I can trust with all my HVAC needs!

Roy & Lorrie Metzger
Roy & Lorrie Metzger via Google

Service was very professional and helpful looking out for my comfort as we approach the Hot Weather. Thank you Derek and the staff.

Response from Owner

We're glad you can rest assured and know that Aire Serv is here for you, Roy! It's our pleasure to serve your heating and cooling needs and ensure that you're all set for the summer. Thanks for sharing a review - we'll pass along your gratitude to Derek! The Aire Serv Team

Lucero Martinez
Lucero Martinez via Google

I highly recommend this company! They always help me when I need them. I have a baby and my heater stopped working in the winter and I called them to explain my situation and Derek came to fix it in minutes. Derek has always kept my units working well. THANK YOU!

Response from Owner

Lucero, thank you for your incredible recommendation! It was our pleasure to promptly come to your home and repair your heating unit for you. We want you and your baby to be comfortable in your home all year round. We appreciate being the ones you call for all your heating and cooling needs, and we can't wait to let Derek know that his efforts are appreciated! The Aire Serv Team

Total Number of Reviews:568

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