Meet the Team at Aire Serv of Katy
Allow Us to Help You Breathe a Little Easier
At Aire Serv of Katy, each member of our team brings individualized experience and passion to our heating and cooling business. We work together to deliver quality results and lasting solutions for all your Cypress heater repair and AC needs. As a locally owned company, we treat our customers like family.
Joe Severson is originally from Eugene Oregon. He previously worked on a fishing ship in the Bering Sea and then spent eight years in construction before starting in the air conditioning industry. He began working in air conditioning in 2006 and became licensed in 2009. Joe started his AC business, Cool Hands Air Conditioning, in 2009. In 2016, Cool Hands was franchised to become Aire Serv Houston Northwest. When not helping the residents of Houston Northwest, Joe enjoys competition BBQ, hunting, fishing, and motorcycles.
Eileen Jones was raised in Cypress, Texas. She has worked in law firm administration for 20 years and in sales and management for the insurance industry for 10 years. Eileen is a member of Network in Action and her hobbies include cooking, organization, and golf.
Customer Service Representative
Kristin Severson was born and raised in Houston, Texas. Kristin has spent most of her career in customer service. She began working in the air conditioning industry in 2007 and has been working alongside Joe in Cool Hands Air Conditioning since 2009. Kristin has been very active in Business Networking International since 2009 and was the Cy-Fair Business Partner Member of Excellence in 2015. She has also served on the Cy-Fair Express Network of American Business Women’s Association Board of Directors since 2012 and is a member of the Cypress Chamber of Commerce. Kristin’s hobbies include competition BBQ, hunting, and cooking.
Professional Service Technician
Rick Jones is a native Texan and served in the Army after high school. He has worked in the machine shop industry for over 40 years and was an owner and operator of High Tech Machine for 15 years. Rick’s hobbies include golf, hunting, and motorcycles.