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Meet the Team at Aire Serv of Katy

Allow Us to Help You Breathe a Little Easier

Aire Serv of Houston Northwest Team

At Aire Serv of Katy, each member of our team brings individualized experience and passion to our heating and cooling business. We work together to deliver quality results and lasting solutions for all your Cypress heater repair and AC needs. As a locally owned company, we treat our customers like family.

  • Joe Severson

    Joe Severson


    Joe Severson is originally from Eugene Oregon. He previously worked on a fishing ship in the Bering Sea and then spent eight years in construction before starting in the air conditioning industry. He began working in air conditioning in 2006 and became licensed in 2009. Joe started his AC business, Cool Hands Air Conditioning, in 2009. In 2016, Cool Hands was franchised to become Aire Serv Houston Northwest. When not helping the residents of Houston Northwest, Joe enjoys competition BBQ, hunting, fishing, and motorcycles.

  • Eileen Jones

    Eileen Jones

    Office Manager

    Eileen Jones was raised in Cypress, Texas. She has worked in law firm administration for 20 years and in sales and management for the insurance industry for 10 years. Eileen is a member of Network in Action and her hobbies include cooking, organization, and golf.

  • Kristin Severson

    Kristin Severson

    Customer Service Representative

    Kristin Severson was born and raised in Houston, Texas. Kristin has spent most of her career in customer service. She began working in the air conditioning industry in 2007 and has been working alongside Joe in Cool Hands Air Conditioning since 2009. Kristin has been very active in Business Networking International since 2009 and was the Cy-Fair Business Partner Member of Excellence in 2015. She has also served on the Cy-Fair Express Network of American Business Women’s Association Board of Directors since 2012 and is a member of the Cypress Chamber of Commerce. Kristin’s hobbies include competition BBQ, hunting, and cooking.

  • Rick Jones

    Rick Jones

    Professional Service Technician

    Rick Jones is a native Texan and served in the Army after high school. He has worked in the machine shop industry for over 40 years and was an owner and operator of High Tech Machine for 15 years. Rick’s hobbies include golf, hunting, and motorcycles.

Ready to Breathe Easier?

You can rely on our company to provide the care you need. If you need heating or cooling repairs, Aire Serv is there: We’re available 24 hours a day and 7 days a week, and we don’t charge overtime fees.

  • 5 out of 5 Star Rating
    “Best AC guys around!”

    - Christy I.

  • 5 out of 5 Star Rating
    “Thank you again for such wonderful service.”

    - Cheryl R.

  • 5 out of 5 Star Rating
    “When you have a company that puts you first by being courteous, respectful, honest, and above all professional, it always leads to great service.”

    - Joe A.

  • 5 out of 5 Star Rating
    “It is very refreshing to have a positive experience with a business.”

    - Honour S.

  • 5 out of 5 Star Rating
    “Good Friendly Service”

    - Kyle S.

  • 5 out of 5 Star Rating
    “It is nice when you can find a company with genuine good and reliable service. I have found their staff to be well trained and willing to get into the problems with recommendations. Thanks for being available to us.”

    - Erin S.

  • 5 out of 5 Star Rating
    “The installers were very professional and knowledgeable.”

    - Joseph P.

  • 5 out of 5 Star Rating
    “Excellent Help From the Beginning”

    - Teresa and Kevin K.

  • 5 out of 5 Star Rating
    “Aire Serv management and technicians were fantastic!”

    - David S.

  • 5 out of 5 Star Rating
    “They went above and beyond my expectations!”

    - Ashley J.