4.7/5

119 Ratings

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Todd Davis
Todd Davis via Google

Dean and Sean did an incredible job replacing my old Carrier furnace with a new Trane. As it turns out, I wouldn’t have trusted the job to anyone else. The oddball particulars of our house turned an 8-hour job into a 10-hour job plus three follow-up visits to fine-tune, all of which was included in the original bid (which, incidentally, came in at half the price of a prominent local competitor for twice the quality). They consistently demonstrated impeccable attention to detail and integrity. Bonus round: they communicated with my wife like the intelligent human she is. I look forward to having them return for all the future regular maintenance and, down the line, any repairs.

Response from Owner

Hi Todd! Thank you for taking the time to share your experience and for leaving us such a wonderful review! We are delighted to hear that you are satisfied with our work and our team. We strive to ensure that every job is done right, no matter how long it takes. You can trust that the Aire Serv of Lake Oswego team is ready to assist you with all your heating and cooling needs. We look forward to working with you again!

Shalaine Linrud
Shalaine Linrud via Google

Sean did a great job removing and replacing our furnace. He was personable, friendly, and professional.

Response from Owner

Hi there, Shalaine! Thank you for leaving us a review! We are thrilled that you were satisfied with Sean's work and service! Whenever you need quality HVAC service, don't hesitate to call us. Thank you for choosing Aire Serv of Lake Oswego—we look forward to working with you again soon!

Misty Ortiz
Misty Ortiz via Google

I received excellent service. Sean went above and beyond fixing my furnace. He was respectful and took the time to explain what was going on. I would use this company again.

Response from Owner

Hi there, Misty! Thank you for this great review! We are thrilled to hear you had a great experience working with Sean! Whenever you need quality HVAC services, trust that Sean and the rest of the team will be ready to help. Thank you for choosing Aire Serv of Lake Oswego; we look forward to working with you again soon!

Reed Norris
Reed Norris via Google

Sean at Aire Serv was incredibly helpful and knowledgeable. Showed up next day after scheduling, diagnosed the issue with our furnace and fixed it same visit. Excellent job. Highly recommended!

Response from Owner

Hi Reed, thank you for leaving us this great review! We are thrilled that we were able to get your furnace fixed quickly and that our service left you completely satisfied! Whenever you need quality HVAC services, give us a call. Thank you for choosing Aire Serv of Lake Oswego; we look forward to working with you again soon!

amanda tosch
amanda tosch via Google

Sean and Emma and the Airserv team are so great! Was having problems with my AC and they worked with me around my work schedule and Construction in my building to get the unit fixed. Really appreciated🙌🏻

Response from Owner

Hi there, Amanda! We greatly appreciate you taking a moment from your day to leave us this review! We understand the importance of having an AC system that functions properly, especially during the summer. We are thrilled that the Aire Serv of Lake Oswego team was able to get your AC up and running and get you back to comfortability! Whenever you need us, we will be there! Thank you for choosing Aire Serv of Lake Oswego; we look forward to working with you again soon!

Greg Bishop
Greg Bishop via Google

Dean has been great to work with! Knowledgeable, organized, and on time. He definitely knows his stuff.

Response from Owner

Hi there, Greg! We greatly appreciate you taking a moment to share your thoughts! Dean is an integral part of the Aire Serv of Lake Oswego team, and we are thrilled you had a great experience working with him. Thank you for choosing Aire Serv; we look forward to working with you again!

Ure, Susan
Ure, Susan via Google

Response from Owner

Thank you for taking a moment out of your day to leave feedback on our service. We appreciate you choosing Aire Serv of Lake Oswego!

Elizabeth Stoessl
Elizabeth Stoessl via Google

Dean and Sean are consummate professionals. They did an excellent job installing our new heat pump. Meticulous in their workmanship and in their follow up service insuring that all aspects of the installation were successful. Highly recommended Les and Elizabeth Stoessl

Response from Owner

Les & Elizabeth, we greatly appreciate you taking the time to share the positive experience you had with the Aire Serv of Lake Oswego team! We look forward to sharing your kind words with Dean and Sean, who are passionate about providing their clients with the best service. Thank you for choosing Aire Serv!

Lee Toft
Lee Toft via Google

Thorough and professional. They have my full confidence.

Response from Owner

Thank you Lee. We appreciate you having full confidence in our services and appreciate you choosing Aire Serv of Lake Oswego and giving us a five-star rating!

Fran Chandler
Fran Chandler via Google

Dean and Sean did an excellent job for us. They explained everything to us in detail so that we could make a decision that worked best for us. I’m confident we have a great system that works for us. I will definitely recommend Airserv to anyone who needs heating and cooling work.

Response from Owner

Fran - this is nice to hear. This feedback speaks to the values we strive for every day and glad you were happy with the service Dean and Sean provided and we appreciate the recommendation.

Mark Ewald
Mark Ewald via Google

We had our HVAC unit replaced in a high-rise condo. Dean and Sean were meticulous in finding the correct size of unit and making all the additions, adjustments and necessary alterations to install the unit to standards. Mahalo nui Dean, Sean and Aire Serve of Lake Oswego.

Shaffer, Lance
Shaffer, Lance via Google

Airserve has done a great job with my duck work and heating and cooling systems repairs.

Chris Hart
Chris Hart via Google

Good customer service, prompt and good work.

Response from Owner

Hi Chris, thank you for taking the time to leave us a review. We are happy to hear that we were able to deliver good customer service during your appointment. If you ever have any questions or concerns about your HVAC unit please do not hesitate to call!

Robert Gibbons
Robert Gibbons via Google

A few weeks ago my furnace finally gave out during a stretch of very, very cold weather. Aire Serv was able to not only able to have someone out to assess the situation on a Sunday with short notice, but also begin the replacement process within the week. I felt fully informed throughout the entire process by Sean and Dean, got a good deal on both a furnace and an AC, had high quality work done, and was offered space heaters to ensure my house stayed warm in the mean time. I would wholeheartedly recommend their services if you are in the the market for a furnace or an AC or both.

Response from Owner

Hello Robert! Thank you for taking the time to leave us a review! At Air Serv of Lake Oswego, we try and make sure our customers are handled properly even during the cold January and February periods! But we are glad to hear that Dean and Sean were able to help you out on some deals, along with getting the replacement started within the week! Thank you again for your support and if there are any other questions that you may have, please do not hesitate to give us a call!

Chris Mcmullen
Chris Mcmullen via Google

Dean is the man! Second time I have used them. Came out with a one day install for a whole new furnace. Really helpful on making the whole experience painless. Very professional and fast, the whole process from quote to install was less than a week in a cold time of year. Definitely recommend.

Response from Owner

Hello Chris! Thank you so much for taking the time to leave a review! We are so glad to have you again as a customer of Aire Serv of Lake Oswego and to hear that Dean was able to help you with the installation of the new furnace without any hiccups! Please do not hesitate to contact us if you have any further questions!

Ehrlich, Thomas & Glenna
Ehrlich, Thomas & Glenna via Google

Response from Owner

Thanks for the 5-Stars, Glenna! Happy to hear you were satisfied with the customer service and workmanship we provided. If you ever run into any other HVAC issues, we will be here to help solve the problem. Have a great day!

Lorena
Lorena via Google

Thank you guys. Everything went perfect. Sean showed up right on time, and got to work our furnace was back up and running in about 30 minutes. Sean is very professional and knowledgeable. Highly recommended this team of Amber, Dean and Sean. Thank you guys for keeping our family warm.

Response from Owner

You are most welcome, Lorena! It's great to hear that Sean was able to come to the rescue and have your heat up and running again in such a quick amount of time! Our team takes pride in making sure the whole process from start to finish it done right with care and compassion. We are glad you and your family are now warm and toasty again. If you have any questions, or run into issues in the future, we will be here for you. Have a great day!

Kiana Ramirez
Kiana Ramirez via Google

Sean and Dean were professional, efficient, timely, and overall GREAT people. Exceeded our expectations with more than fair pricing - thank you guys!

Response from Owner

Thanks so much for the glowing review, Kiana. Happy to hear Sean and Dean exceeded your expectations with the service and knowledge they provided. We will be sure to pass along your kind words to them when we see them next. If you have any questions or need further assistance, we will be here for you. Have a great day!

Glenn & Adria Martinez
Glenn & Adria Martinez via Google

It's a small world. I saw Dean walking down the hill as I was leaving my house during the snowy/icy weather. I went one way he went another. On my way home I noticed him walking back and offered him a ride he had chains for his vehicle in hand. He accepted I dropped him off by my house and he went to his vehicle. About an hour later he shows up to fix my furnace. I didn't know he was the tech nor did he know I was the customer that needed our furnace fixed. He took down the info for our furnace and will be ordering the parts needed. Thanks Dean

Response from Owner

What a small world indeed! It's heartwarming to hear about the unexpected connection with Dean and the kindness of offering him a ride. We're glad that Dean was able to assist with your furnace, and it's a testament to the personal touch in our service. Thank you for sharing your positive experience, and we look forward to ensuring your furnace is back in optimal condition once the parts arrive. If you have any further questions or concerns, feel free to reach out. Thanks again for choosing our services!

Meine, Peter
Meine, Peter via Google

Sean came on a Sunday and fixed the problem. He was very helpful in getting my heat back on during our cold spell in Portland

Response from Owner

Thanks for taking the time to leave us a kind review, Peter. Happy to hear we were able to take care of your furnace issue. If you ever run into other HVAC problems in the future, we will always be here to help. Stay safe and warm out there!

Total Number of Reviews:119

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