Click to callTotal Number of Reviews:361
Change Location
Aire Serv of Central Shenandoah Valley
Locally Owned and Operated
- Apply Locally Special Offers
Call phone number(540) 696-5394
24/7 Customer Service
Change Location
Aire Serv of Central Shenandoah Valley
Locally Owned and Operated
Call phone number(540) 696-5394
24/7 Customer Service
Our Results
On December 10, 2024 Aireserve did our annual inspection. Justin and Chase were very thorough and pointed out issues that needed attention. They very customer friendly and was great to work with. This is typical of all Aireserve personnel, from the techs to the office staff. We continue to recommend Aireserve to all we talk to about HVAC.
11/30/24 - Thank you, Lonnie, for your kind words and for taking the time to share your experience! We’re thrilled to hear that Tyler went above and beyond to assist you during the cold snap. Our team strives to provide professional, knowledgeable, and timely service, and it’s wonderful to know that Tyler exemplified these values. We’re also grateful for your continued trust in Aire Serv and are happy to be your partner in keeping your home comfortable. If there’s anything else we can do for you, please don’t hesitate to reach out. Stay warm, and thank you for being part of the Aire Serv family! 5/2/24 -- You're spoiling us with such kind feedback, Lonnie! You're a fantastic example of "giving credit where credit is due," and we truly appreciate the consistent positivity. We're proud of our Neighborly difference at Aire Serv of the Central Shenandoah Valley, which includes having a team of exceptional experts that are also exceptionally "good eggs," as it were. Respecting your time by being punctual is important to us, as well. Have a great day! 4/22/24 -- Always nice to hear from you, Lonnie, and thank you for your kindness in sharing your positive experiences. We appreciate your trust and support! So sorry you had that leak, but happy Jordan saved the day with his expertise, punctuality, and service with a smile. You're welcome and thank you for being part of our Aire Serv of the Shenandoah client family. 3/27/24 -- It means a lot that you've taken the time to update your kind compliments along the way, Lonnie, thank you very much! A consistent, 5-star standard is part of our Neighborly difference. JT, Torey, and Dwight are fine members of our employee family. We are honored to be the best you've ever worked with, especially since you have been a general contractor! 3/25/24 -- Lonnie, we're happy to welcome you to our client family at Mr. Rooter Plumbing of the Shenandoah Valley, as well! We're glad your Advantage Plan with Aire Serv of the Central Shenandoah Valley included a complimentary, whole-home plumbing inspection. Joey is a great technician and we are proud to always price by the job, not the hour, with never an overtime charge. Sharing our knowledge so our clients may make fully informed decisions is part of our Neighborly difference and one of the many reasons they call us "Mister," at Mr. Rooter Plumbing. Thank you for taking time out of your day to rate us. (2 weeks ago) -- Welcome to our Advantage Plan client family at Aire Serv of the Central Shenandoah Valley, Lonnie, we're glad to have you! We're sorry you had issues with your furnace, but happy Adam was able to expertly and swiftly diagnose the problem. We agree he has a great personality and he's a fine example of our Neighborly difference. We'll be here whenever you need us!
Thank you, Autumn, for the 5-star rating! 🌟 Your feedback means the world to us, and we’re so grateful for the opportunity to serve you. If you ever need anything in the future, don’t hesitate to reach out!
I've been an Aire Serv customer for 2 years and am consistently impressed with their knowledgeable, prompt, and friendly service. I know that my system is in good hands with Aire Serv. Today (Thanksgiving day), Aire Serv sent service tech Samuel H. out in under 2 hours when our heating wasn't working. Samuel fixed the issue quickly and saved the holiday.
11/28/24 - Thank you so much, Jean, for your glowing review and for being a loyal Aire Serv customer! We’re delighted to hear about your positive experiences over the past two years and are especially glad that Samuel was able to resolve your heating issue so promptly on Thanksgiving Day. Our team takes pride in providing dependable and friendly service, even during the holidays, and it’s wonderful to know that Samuel’s quick and efficient work helped save your celebration. We truly appreciate your trust in Aire Serv and look forward to continuing to serve you for many years to come. Happy Holidays! 9/29/23 - Jean, lovely to hear from you! We're so glad you've been part of our client family and an Advantage Plan member for peace of mind in preventative maintenance here at Aire Serv of the Central Shenandoah Valley. Everything you described is our Neighborly difference, and Adam is a wonderfully communicative example of that difference! Sharing our knowledge in a kind manner is important so our clients may make fully informed decisions about your heat pumps and other HVAC equipment. Thank you so much for taking time out of your day to rate us, we're proud to earn your high praise!
Justin Dove out for routine maintenance. Very professional and polite. Thank you!
11/27/24 Thank you, Janeas, for your kind words and for choosing Aire Serv of the Central Shenandoah Valley! We're thrilled to hear that Justin provided you with professional and polite service during your routine maintenance. Your satisfaction means a lot to us, and we appreciate your support. If you need anything in the future, don't hesitate to reach out. Thank you again! 07/23/21 Thank you Janeas for taking the time to rate our services at Aire Serv of The Central Shenandoah Valley as 5 stars. We really appreciate the comments on your experience and are so happy we were able to repair your air conditioner and we were there when you needed us the most. We are blessed to have Angel on the team and we will share your kind words with him. Thanks again for choosing Aire Serv of The Central Shenandoah Valley as your HVAC provider.
Justin was just fantastic. I’ve become that person with a never ending stream of questions and Justin handled them with grace and was very knowledgeable. I have a new type of HVAC system and when he didn’t know the answer to one of my questions he made the effort to find out. Great service and great company.
Thank you so much for your kind review, Amber! We're thrilled to hear that Justin provided you with exceptional service and answered your questions with patience and expertise. At Aire Serv of the Central Shenandoah Valley, we strive to ensure our customers feel informed and confident in their systems. We’ll be sure to share your kind words with Justin. If you have any more questions, don’t hesitate to reach out—we’re always here to help!
Tech was courteous and knowledgeable!
Thank you, Donna, for your kind words! We’re delighted to hear that our technician was courteous and knowledgeable. Providing excellent service is our top priority, and your feedback means so much to us. We look forward to serving you again in the future!
Danny was phenomenal!! Not only did he show the utmost care for my home and was friendly, but also educated me on my HVAC system, offering helpful tips and insights that could save me a lot of money in the future! He was thorough with the checks and didn't rush at all. I think AireServ should let clients request specific technicians to provide maintenance; if so, I'd definitely recommend and choose Danny!
Thank you so much for your kind words, Asha! We're thrilled to hear that Danny provided you with such a positive experience. He truly embodies our commitment to excellent service and customer education. Your suggestion about requesting specific technicians is a great one, and we’ll be sure to pass it along to our team. We appreciate your feedback and look forward to serving you again in the future!
Yvonne, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with Aire Serv of the Central Shenandoah Valley. Your satisfaction is our top priority, and it means a lot to know we met your expectations. Please don’t hesitate to reach out if we can be of service again in the future. We look forward to helping you with all your HVAC needs!
Thank you, Jennifer, for the wonderful 5-star review! At Aire Serv of the Central Shenandoah Valley, our team is dedicated to ensuring every customer receives top-notch care, and it means a lot to us to know that we exceeded your expectations. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing us!
Maintenance visit for hvac system. Justin Dove gave helpful information and advice on best practices for our system. Pleased with his service.
Welcome to our Aire Serv of the Central Shenandoah Valley client family, Keith! Thank you for trusting us to help with your HVAC maintenance. Justin is a fine example of our Neighborly difference in sharing our knowledge to form a collaborative approach with our clients so they may make fully informed decisions across the board. We're pleased that you're pleased! Thanks for taking time out of your day to rate us; we'll be here whenever you need anything.
Jordan and Chase did an outstanding job. Fast, efficient, and knowledgeable.
Welcome to our Aire Serv of the Central Shenandoah Valley client family, Tony! We're happy to welcome you to our Advantage Plan for peace of mind in preventative maintenance, priority scheduling, and special savings. Thanks for taking time out of your day to share your positive feedback from Jordan and Chase's visit. They're fine examples of our Neighborly difference! We'll be here whenever you need us.
Quick service, customer oriented tech and very k owledgeable
Welcome to our Aire Serv of the Central Shenandoah Valley client family, Brian! We're happy to have you and to have resolved the airflow issue and install germicidal purification to keep you breathing easy. Everything you described is our Neighborly difference, including our collaborative approach with our clients. Thank you for joining our Advantage Plan for peace of mind in preventative maintenance, priority scheduling, and special savings. We appreciate your taking time out of your day to rate us!
The guys were all friendly and professional. They did the job in a timely fashion and were even good with my sometimes boisterous dogs. I couldn't have asked for better.
Billy, what a compliment that you "couldn't have asked for better." We're dog people around here, and we get a little boisterous ourselves, sometimes. Everything you described is our Neighborly difference, and we're proud to earn your 5-stars. Thank you for trusting us to replace your HVAC system and keep you, your family, and your fur babies in your comfort zone!
Very quick and friendly service. The tech was very knowledgeable and helpful problem resolved quickly.
Welcome to our Aire Serv of the Central Shenandoah Valley client family, Keith! "Very quick and friendly service" describes our Neighborly difference and Code of Value of "serving with enthusiasm" to a T. We believe in a collaborative approach with our clients, to allow for fully informed decisions. We hope you'll join our Advantage Plan for peace of mind in preventative maintenance, priority scheduling, and special savings. Thank you for your kind review; we're proud to earn your 5-stars!
Friendly, knowledgeable and explained every step.
Linda, thank you for taking time out of your day to rate us, we appreciate it! Welcome to our Aire Serv of the Central Shenandoah Valley client family. Everything you described is our Neighborly difference in creating a collaborative approach with our clients so you may make fully informed decisions. We'll be here whenever you need us!
Great experience! Chase Taylor and Jordan Good are very friendly and knowledgeable. Fixed our heating issues very quickly and ensured that the problem was fixed before leaving. Highly recommend.
Thank you, Robert, for taking time out of your day to share your positive feedback. We're happy to welcome you to our Aire Serv of the Central Shenandoah Valley Advantage Plan client family! Chase and Jordan are fine examples of our Neighborly difference, and expert technicians who are able to quickly and accurately diagnose and repair the inducer motor. Should anyone you recommend us to call to schedule service, please have them mention your name as we have special thank-yous for referrals.
Welcome to our Aire Serv of the Central Shenandoah Valley Advantage Plan client family, Cindy! We're happy to have you and appreciate your trusting us to help when the temperature in your home wasn't keeping up with the thermostat setting. We're proud to earn your 5-stars and thank you for taking the time to rate us.
Super impressed with the customer service that has been provided! Kelly and Jordan have been great! Jordan was very informative and has a wonderful personality. Looking forward to having clean ducts after tomorrow:)
Welcome to our Aire Serv of the Central Shenandoah Valley client family, Raven! Thank you for trusting us to discuss indoor air quality solutions such as duct and dryer vent cleaning. Kelly and Jordan are prime examples of our Code of Value of "serving with enthusiasm." You'll love how the air feels after a duct cleaning, we promise -- there's definitely a difference! Thanks for taking time out of your day to rate us, we're proud to earn your 5-stars.
Chris was here on time and explained the scope of the 4 inch filter box installation. He completed the job in no time and cleaned up. Great job! Thanks Chris!
We appreciate your taking time out of your day to share your kind compliments for our Chris, H! Thanks for being part of our Aire Serv of the Central Shenandoah Valley client family. Chris does a great job, we agree, and he demonstrates our Neighborly difference in respecting your time and sharing knowledge to form a collaborative approach. Filtration plays such a vital role in preventative maintenance, from correct sizing, installation, and types. We'll see you next time!
Jordan was awesome! Thank you!
You're very welcome, Emily, and we're happy you're part of our Aire Serv of the Central Shenandoah Valley client family! We agree, Jordan is awesome, and a fine example of our Neighborly difference. Thank you for trusting us to help with your AC, replace your capacitor, and joining our Advantage Plan for peace of mind in preventative maintenance, special savings, and priority scheduling. We'll be here whenever you need us, and thank you for sharing your positive feedback!
Total Number of Reviews:361
Please select your preferred date and time or choose to get a call back. 
