4.9/5

179 Ratings

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Customer Reviews

David
David via Google

It was a Saturday during the Longhorn game, but they came right out. Honest and fair. A++

Response from Owner

Hey David, We're thrilled we could help you out, especially on a Longhorn game day! Prioritizing our customers and providing honest service is what we're all about. If you ever need assistance again, you know where to find us.

Sandra Harvey
Sandra Harvey via Google

Service was great! Everyone was pleasant and so knowledgeable. They gave great advice and had excellent follow through.

Response from Owner

Hi Sandra, We're thrilled to hear that you had such a positive experience with us! It's awesome to know our team made a great impression with their knowledge and follow-up. If you ever have more questions or need assistance, just give us a shout. We're here to help!

Zack Ginsburge
Zack Ginsburge via Google

Chris and his team are great! They came out same day and fixed my issues and were honest about what the issues were!

Response from Owner

Hi Zach, Thank you so much for your review! We truly value feedback from our customers. We're thrilled to hear our team was professional and transparent while servicing your home, ensuring you felt informed and comfortable throughout the process. Your kind words mean a lot to us! If there's anything else you need, don’t hesitate to reach out.

Joe Isbell
Joe Isbell via Google

Chris and his crew were great. They got the new unit installed and it works as fantastic.

Response from Owner

Hi Joe, we love to hear your new A/C unit was successfully installed and running perfectly. Thank you so much for leaving us a positive review! We hope to serve you again should you have any other heating or cooling needs!

Val Duarte
Val Duarte via Google

Response from Owner

Thank you so much, Val, for taking the time to review us! Your feedback means a lot!

D
D via Google

Very friendly and explained everything. Quick response and fixed my ac issue.

Response from Owner

We are truly grateful for your review! We are thrilled to hear the process went smoothly, and our service technician was professional and efficient in fixing your AC. Thank you again for leaving a review and we hope to serve you again in the future!

Nancy Covarrubias
Nancy Covarrubias via Google

Response from Owner

Thank you Nancy, for taking the time to leave us a 5-star review! Your feedback means a lot to us!

Cassandra Arteaga
Cassandra Arteaga via Google

Chris was super honest and very thorough while assessing my mini split. He explained what he was doing the entire time, while also explaining the parts needing repair. I didn’t have a repair due to financial issues, but would highly recommend his services to others.

Kerry Scoggins
Kerry Scoggins via Google

Chris is awesome, we had him out again today to do work, always reliable, efficient and courteous. Thank you!! We've had such bad experiences with prior HVAC companies and were very reluctant when our furnace went out early Saturday morning on who to call. So fortunate to have found Chris at Aire Serv. He came out same day and was extremely knowledgeable, professional and very good price wise. They don't charge extra fees for weekend service etc. Will only use this company in the future and will recommend to family, friends and colleagues. Thanks Chris, appreciate all you did!!

Response from Owner

Thank you, Kerry! We're glad we could fix your furnace and keep you warm in your home. We appreciate all your compliments and look forward to helping you again!

Jennifer Olsen
Jennifer Olsen via Google

These guys are the best! Honest, hardworking people. We've had Aire Serv come out 4 times now for different things regarding our house remodel and they've been incredibly helpful each time. If you need reliable HVAC people, I highly recommend these guys.

Response from Owner

Hi Jennifer! Thank you so much for your review! We are humbled and grateful you trust our team at Aire Serv of Round Rock enough to recommend us! We are so glad we've been able to satisfy your needs when serving your home each time, and we look forward to serving you again should you need our services in the future!

R K
R K via Google

Everything you could want. Arrive on time. Went to work immediately. Diagnosed the problem and fixed it. I will definitely use again.

Response from Owner

Hey there, RK! We appreciate you taking the time out of your day to share your experience and feedback with us! We are thrilled that our team provided a great experience from arrival to diagnosis. Whenever you need quality HVAC service, trust that Aire Serv of Round Rock will be ready to help! We look forward to working with you again soon.

Leslie Hay
Leslie Hay via Google

They fixed the AC problem quickly for only the service fee. I would definitely use them again.

Response from Owner

Hey there, Leslie! Thank you for this review! We are so thrilled that we were able to help you quickly and efficiently. Whenever you need quality HVAC services, trust Aire Serv of Round Rock to take care of it. Thank you for trusting our team; we look forward to working with you again soon!

Corey Stevenson
Corey Stevenson via Google

This was my first time using Aire Serv. We were having trouble with our AC struggling to keep up with the heat. After a short call with Aire Serv they had their great technician Zion come out to our house and fixed everything! Pricing was in the expected range with no surprises. Zion was really knowledgeable and thorough. He walked us through the repairs we needed, and answered all of our questions. 5 stars all around. A big thank you for helping us stay cool this summer.

Response from Owner

Hey Corey! Thank you for sharing your experience and leaving us such a great review! We are thrilled that you gave us a chance to care for your HVAC needs. Whenever you need heating or cooling service, trust that we will take care of it. Thank you for choosing Aire Serv of Round Rock; we look forward to working with you again soon.

Anthony Rick-Epstein
Anthony Rick-Epstein via Google

Excellent service family owned business what else can you ask for, reliable and quick. Got us back up and running in a jiffy my family was grateful and so am I.

Response from Owner

Hey there, A.J. - We appreciate you taking a moment to share your thoughts with us! We are so thrilled that we could provide you with quick and efficient service that satisfied you and your family. Whenever you need HVAC service, we will be there. Thank you for choosing Aire Serv of Round Rock; we look forward to working with you again.

George Massoni
George Massoni via Google

Aire Serv has been a great service . They are like family and friend . They explain everything and make you feel at ease . Their pricing is excellent and quality of work is the very best . Their product is excellent . They go out of their way help you with whatever your needs are . I rate them a 10 star !!! Call them , you will be glad you did .

Response from Owner

Hey George! Wow, thank you for sharing such a great review! Your business means the world to us. We are thrilled that we provided you with great service and left you completely satisfied; that and keeping you comfortable is our highest priority. Thank you for choosing Aire Serv of Round Rock; we look forward to working with you again.

linda redden
linda redden via Google

Zion did a great job. He left everything cleaner than he found it.

Response from Owner

Hi Linda! Thank you for sharing your review with us! We are thrilled to hear you had a great experience working with Zion. We always respect our customers' homes and clean up our mess. Thank you for choosing Aire Serv of Round Rock; we look forward to working with you again soon!

Tapan Patel
Tapan Patel via Google

Chris(Owner) is extremely knowledgeable and helpful for a commercial property. Consider them for your next service. Thank you!

Response from Owner

Hi Tapan! Thank you so much for your great review. My team and I are dedicated to providing customers with information about our processes and the best solutions for their specific needs so they can feel confident in our services. We appreciate your trust in Aire Serv of Round Rock for your HVAC needs and look forward to working with you again.

Chris Profera
Chris Profera via Google

The ONLY reason I’m giving this company a 5 star review is because they won’t allow me to give 6. PHENOMENAL customer service, extremely professional, please use these folks!

Response from Owner

Hi there, Chris! Wow, thank you for such a great review; we greatly appreciate you sharing your experience with Aire Serv of Round Rock. Whenever you need HVAC service, trust Aire Serv of Round Rock to care for you!

Patti Parnell
Patti Parnell via Google

It was Saturday night when my AC stopped working. I knew it was on overflow switch in my drainline. I called after 10 pm and I had a appointment for noon the next day. He was 15 minutes early. He fixed the issue in less than 1 hour. But in something to help prevent it next year. Highly recommend!@

Response from Owner

Hi there, Patti! Thank you for taking a moment out of your day to share your experience with us! We understand how important it is to have your AC properly functioning, no matter the time of day! We are thrilled you can utilize our anytime service to fix your AC quickly! Thank you for choosing Aire Serv of Round Rock; we look forward to working with you again soon.

Madison Shahan
Madison Shahan via Google

Response from Owner

Hi Madison! Thank you for taking the time to leave us a 5-star review! We appreciate you and your business.

Total Number of Reviews:179

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