Meet the Team at Aire Serv of Sioux Empire
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Ian Strum
Home Comfort Designer
- Ian is married, and resides in Sioux Falls, SD.
- Joined the Aire Serv team in 2017 and has 8 years of experience as a HVAC technician.
As a Neighborly Aire Serv Service Professional, Ian is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Ian shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Emma Nafziger
HR
- Emma is married, and resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2021.
As a Neighborly Aire Serv Service Professional, Emma is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Emma shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Brad Plaga
Home Comfort Designer
- Brad is married, and resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2021.
As a Neighborly Aire Serv Service Professional, Brad is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Brad shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Ben Johnson
Service Manager
- Ben is married, and resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2021 and has 14 years of experience as a HVAC technician.
As a Neighborly Aire Serv Service Professional, Ben is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Ben shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Sam Hallstrom
Technician
- Sam resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2023 and has 5 years of experience as a HVAC technician.
As a Neighborly Aire Serv Service Professional, Sam is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Sam shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Lucas Schroeder
Technician
- Lucas resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2023.
As a Neighborly Aire Serv Service Professional, Lucas is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Lucas shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Kylie Chesley
CSR Team Lead
- Kylie is married, and resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2024.
As a Neighborly Aire Serv Service Professional, Kylie is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Kylie shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Tyler Matthew
CSR/Dispatch
- Tyler resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2024.
As a Neighborly Aire Serv Service Professional, Tyler is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. They will perform their job with excellence and provide you quick and reliable customer service. Tyler shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Abbie Stotesbery
Marketing Manager
- Abbie resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2024.
As a Neighborly Aire Serv Service Professional, Abbie is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Abbie shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Leo Hopkins
Technician
- Leo is married, and resides in Parkston, South Dakota.
- Joined the Aire Serv team in 2024.
As a Neighborly Aire Serv Service Professional, Leo is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Leo shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Randy Ekwall
Technician
- Randy is married, and resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2024.
As a Neighborly Aire Serv Service Professional, Randy is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Randy shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Jacob Grimm
Technician
- Jacob is married, and resides in Sioux Falls, South Dakota.
- Joined the Aire Serv team in 2024.
As a Neighborly Aire Serv Service Professional, Jacob is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Jacob shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Karen McCord
CSR Team Lead
- Karen resides in Sioux Falls, SD.
- Joined the Aire Serv team in 2025.
As a Neighborly Aire Serv Service Professional, Karen is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Karen shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Liam Schultz
CSR/Dispatch
- Liam resides in Sioux Falls, SD.
- Joined the Aire Serv team in 2025.
As a Neighborly Aire Serv Service Professional, Liam is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Liam shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Rod Hawkins
CSR/Dispatch
- Rod resides in Sioux Falls, SD.
- Joined the Aire Serv team in 2025.
As a Neighborly Aire Serv Service Professional, Rod is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Rod shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Jevin Scott
Technician
- Jevin is married, and resides in Brandon, South Dakota.
- Joined the Aire Serv team in 2025.
As a Neighborly Aire Serv Service Professional, Jevin is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Jevin shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.
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Grace Siems
Home Comfort Designer
- Grace resides in Sioux Falls, SD.
- Joined the Aire Serv team in 2025.
As a Neighborly Aire Serv Service Professional, Grace is focused on maintaining and enhancing your home's heating and cooling systems with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Grace shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home's heating and cooling systems are in good hands.

Join Our Team
We are proud to be an employer of choice in the field of Heating and Air Conditioning throughout the United States and Canada. At Aire Serv, we believe in doing the job right, which starts with how we take care of our team members. When you put on the Aire Serv uniform, you join a team of professionals who care about one another and embody our core values of Respect, Integrity, and Having Fun In The Process.