4.8/5

1804 Ratings

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Gretchen Medalen
Gretchen Medalen via Google

TJ was very knowledgeable and professional. Was very happy with his work and information that he provided

Response from Owner

Thank you Gretchen for taking time to leave us a rating. We appreciate the 5-star review, you and your business. We are here to help with any future heating and air conditioning needs you have.

Mike Leonardo
Mike Leonardo via Google

Leo and Cam were great! They were both very personable and easy to talk to. Explained everything so o could understand it.

Response from Owner

We're glad we were able to help you out of a hot situation ; )

Godiva Brave
Godiva Brave via Google

I was so impressed that Aire Serv of The Sioux Empire could schedule me for same-day service. Randy Ekwall came to my house within 30 minutes of my call. I had fantastic service. Randy handled the furnace problem quickly and professionally. Thank you for getting my heat working again! Five stars for excellent service!

Response from Owner

Hi there, Godiva. It's wonderful to hear that we were punctual and responsive when it came to serving you and your home, as that is what we strive for! We appreciate your fantastic review and your kind words on Randy. If you ever need anything else, don’t hesitate to reach out. Stay cozy!

Cati Edwards or Matt Hiermeier
Cati Edwards or Matt Hiermeier via Google

Leo Hopkins was the tech that came and I'm extremely happy with how knowledgeable he was. He actually went through everything and even walked me and my brother through everything that he did. Once he was done with everything downstairs he came upstairs and checked and set the thermostat and showed me how to set it and change it. Thank you so much Leo!!!

Response from Owner

Cati - thank you for leaving us feedback!

Philip Pennington
Philip Pennington via Google

Response from Owner

Hello Philip, Thank you so much for your awesome 5-star review! We're thrilled that you had a great experience with Aire Serv of Sioux Empire. If you ever need anything in the future or have any questions, feel free to reach out. We're here to help!

Malisa Jones
Malisa Jones via Facebook

Aire Serv did our annual furnace inspection. Leo, did a great job and was very helpful and gave great recommendations. Thank you, Leo and Aire Serv of the Sioix Empire. Have always had great service and they do their best to work with your schedule.

Kent or Barbara Lethcoe
Kent or Barbara Lethcoe via Google

Response from Owner

Hello Kent, thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Aire Serv of Sioux Empire. If you ever need any assistance in the future or have further HVAC questions, don’t hesitate to reach out. We're always here to help!

Garret or Kennedi Frost
Garret or Kennedi Frost via Google

Good dude!

Response from Owner

Hey Garret! We appreciate you taking the time to share your thoughts. We're thrilled you had a positive experience with us! If you ever need anything else or have more feedback, feel free to reach out.

Brian or Camilla Ringler
Brian or Camilla Ringler via Google

Service provider Randy arrived at time promised and provided the service requested. He was gentle in letting me know that the furnace “problem” was me, the end user that changed the fan settings on the wall thermostat.

Response from Owner

Hi Camilla, We're really glad to hear that Randy was able to help you out! It happens to the best of us with those tricky thermostat settings. If you have any more questions or need further assistance, feel free to reach out. Thanks for letting us take care of your HVAC needs!

Eric or Katie Van Beek
Eric or Katie Van Beek via Google

Response from Owner

Hello Eric, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Aire Serv of Sioux Empire. Providing top-notch service is always our goal, and it's wonderful to know we hit the mark for you. If you ever need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!

Kandt Kelly
Kandt Kelly via Google

We had purchased a furnace and air conditioner from Air Serv. They were awesome to work with and they were extremely efficient. We were told it would take a couple days to remove the old and install the new equipment and the guy's got it all done in one day. The two technicians that we had were Tristan Weber and Don Jeitz and they did a great job, they were extremely efficient and very friendly. We were so impressed that it only took them one day to complete that entire project so we would like to thank them and I would recommend Air Serv to anyone who is looking for their Heating and Cooling needs. We would also like to thank Ian which was our sales person, he made the process of determining  what systems to buy and it was so easy, he was extremely flexible and worked with us to get our equipment scheduled to be put in in a week's time. Thanks again to your awesome team

Response from Owner

Thank you for sharing your experience with us and the level of detail you shared. We will certainly share this with our team and give a shout out to Tristan, Don, and Ian. Thanks for choosing Aire Serv!

Jamie Gieseke
Jamie Gieseke via Google

Randy was very professional and did a great job.

Response from Owner

Hi Jamie, We're thrilled to hear that Randy's professionalism and hard work made a positive impact during your service! It's always our goal to provide top-notch service, and your feedback lets us know we're on the right track. If you ever need anything else, please don't hesitate to reach out.

Renae Wingert
Renae Wingert via Google

Response from Owner

Hi there, Renae, we are grateful that you took time out of your day to leave us a review! We are so happy you thought your experience with us was 5 stars and we look forward to serving you again in the future!

David Smith
David Smith via Google

We had our furnace cleaned and serviced today. Randy Ekwall was the service technician. He was very professional and knowledgeable about the system, We have always been pleased with Airserve and their level of knowledge and professionalism

Response from Owner

Hi David, We're thrilled to hear about your positive experience with Randy and our team! It's great to know that our dedication to professionalism and knowledge is coming through. We'll be sure to pass along your kind words to Randy. Thank you for choosing Aire Serv of Sioux Empire, and we look forward to serving you again in the future!

Lexa Rahn
Lexa Rahn via Google

Randy was very informative and was okay with my dogs barking at him every time he came in the door😂

Response from Owner

Hey Lexa, Randy will be thrilled to hear that you appreciated his informative service—and that he passed the "dog approval test" with flying colors! 😂 Thank you so much for your review, and we look forward to serving you and your dogs again in the future!

Dylan Kloehn
Dylan Kloehn via Google

Tj was awesome went through everything and explained what it was and took his time I definitely recommend tj with air serv

Response from Owner

Thank you, Dylan; we appreciate both your review and recommendation! We are thrilled you enjoyed your experience with TJ and will definitely pass on your kind words to him. We look forward to serving you again should you have any other heating or cooling needs!

Bruce Anderson
Bruce Anderson via Google

TJ from Aireserv just finished my annual maintenance inspection. He was extremely thorough and professional! Highly recommend his services!! 5+*!!

Rhonda Winterton
Rhonda Winterton via Google

Leo did excellent job servicing our furnace

Response from Owner

Hi Rhonda, We're thrilled to hear that Leo did an excellent job servicing your furnace! It's great to know that our team's efforts are making a positive impact. If you have any other questions or need further assistance, feel free to reach out. We're here to help!

Marsha Peterson
Marsha Peterson via Google

Everyone was so helpful with getting me on the schedule! My tech, Truman, was polite, respectful of my property, and very pleasant . He gave me some suggestions and helpful tips so I feel more informed than I was. He was very good to explain things and clear things with me before he did anything. Nice guy!!!

Response from Owner

Hi Marsha, We're thrilled to hear about your positive experience with Truman and our team! It's great to know that you found the scheduling process smooth and appreciated the tips and explanations Truman provided. We always strive to ensure our customers feel informed and respected. We'll be sure to pass along your kind words to Truman. If you ever need further assistance, don't hesitate to reach out. Have a wonderful day!

Richard Ronke
Richard Ronke via Google

Randy did an excellent job servicing our furnace. When he finished he went over what he had done and explained it in detail. He also explained how we could have an electronic filter installed. Which would save on purchasing filters.

Response from Owner

Hi Richard, We're thrilled to hear that Randy provided you with excellent service on your furnace! It’s great to know that he took the time to explain everything in detail and shared some helpful tips about the electronic filter. If you have any more questions or decide to go with that upgrade, just give us a shout. We're here to help!

Total number of 5 star reviews :1641

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