4.8/5

1616 Ratings

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Jerry Kerkhove
Jerry Kerkhove via Google

Knowledgeable. My new furnace stopped working on the 4th day. They had someone out in 1 hour and fixed it. Great service!

Laura Raski
Laura Raski via Google

TJ was so knowledgeable and professional. Provided me with options and suggestions to have a longer lifespan for my furnace. Thank you

Alan Hoffman
Alan Hoffman via Google

TJ Barnes installed the air filtration assembly and cleaned the dryer duct. Very quick, very professional, courteous and an excellent job. I highly recommend this business. They have been out here a few times over the years and I have never been disappointed with their work. And everyone is always quite friendly.

Jess Schnyders
Jess Schnyders via Google

We’ve been neighborly customers for a few years and are very pleased overall. Always friendly and fast- we know they’ll take care of us and back their work. Shout out to Randy who fixed our furnace today!! Very friendly and thorough!

Response from Owner

Hi Jess! We're thrilled to hear you've had great experiences with us over the years. It's wonderful to know that our team, especially Randy, has been able to help you out quickly and thoroughly. We’re here to make sure everything keeps running smoothly for you. Thanks for being such a loyal neighbor! If you ever need anything, don't hesitate to reach out.

Gary or Mary Messerli
Gary or Mary Messerli via Google

Kevin showed up on time. Was very professional and knowledgeable. Fixed the furnace expertly and quickly. Great service.

Response from Owner

Gary - we value you as our customer! Thank you for leaving us a review. If you need heating services down the road, you know who to call.

Dan Schneider
Dan Schneider via Google

Very quick and professional. Very informative as to issues we were having. Without a doubt, will use them again.

Response from Owner

Hi there, Dan! We appreciate you sharing your review with us! We strive to provide quick and professional service every time. Thank you for choosing Aire Serv of Sioux Empire; we look forward to working with you again!

Trenton Brown
Trenton Brown via Google

Leo was on time. Extremely helpful, polite, and good at his work. Signed up to the monthly plan, and will be requesting Leo in the future for HVAC needs.

Response from Owner

Hi Trenton, we greatly appreciate your review! We are thrilled to hear Leo was punctual and professional throughout the process. We are so happy you have joined our Aire Serv family by choosing the Advantage Plan. We look forward to serving you and your home again!

Patrick Olfert
Patrick Olfert via Google

Leo did great and was professional, educational and diagnosed my furnace issue correctly.

Response from Owner

Hi Patrick, thank you so much for your wonderful review! We are glad you were satisfied with Leo and his work! We hope to work with you again in the future!

Lacey Oines
Lacey Oines via Google

My furnace was not retaining heat. Randy Eckwall came to my house today to figure out what the issue was. He was professional, and friendly. He resolved the issue, and made sure to check it several times to ensure it was working. He gave me a detailed explanation of what the issue was and what he did to fix it. I appreciate the professional service to get my furnace working again, so I can stay warm!

Response from Owner

Hi Lacey, We're really happy to hear that Randy was able to help get your furnace back up and running smoothly! Staying warm and cozy during those cold days is so important, and we're thrilled we could assist. Randy is a great part of our team, and we'll make sure to pass along your kind words to him. If you need anything else or have more questions in the future, don't hesitate to give us a call. Stay warm!

Joe Mcgregor
Joe Mcgregor via Google

Leo came out to inspect two commercial rooftop units. He was professional, courteous, and most importantly knowledgeable. We had a great conversation about what was going on with both units and what to look for if they have issues in the future. I am a former electrian and I really appreciate the courtesy of information that Leo provided. I am certainly not an HVAV tech, so I will be calling AirServ of the Sioux Empire in the future with any issues I have and requesting Leo to be my tech.

Response from Owner

Hi Joe, It's great to hear that Leo made such a positive impression during his visit! We're thrilled that you found his expertise and conversation helpful. We always aim to provide clear and informative service, especially when it comes to complex systems like HVAC units. Leo will be delighted to know you appreciated his work. Whenever you need us, don’t hesitate to reach out – we’ll make sure Leo is ready to assist you. Looking forward to serving you again!

Kay Wright
Kay Wright via Google

Response from Owner

Hi Kay, we are so grateful for your review! We love receiving feedback from customers, so we are happy you took the time to do so! We look forward to serving you and your home again should you have any other heating or cooling needs!

Tj Myers
Tj Myers via Google

Response from Owner

Tj - thank you for leaving Aire Serv of Sioux Empire a review! We'll be here next time you need heating or air conditioning services.

Brett or Kristal Dafoe
Brett or Kristal Dafoe via Google

Brad Plaga (HCG) came and explained the whole process and helped tremendously with the financial situation! Lucas Schroeder and Truman Ashes came to install it. They all answered any questions we had about it. Thanks guys! It's nice to have heat again!! Would definitely recommend them to others!!

Response from Owner

Hi Kristal, thank you so much for your kind words and recommendation! Transparency is incredibly important to us, whether it’s explaining how we’re fixing your issue or discussing financing options. We’re thrilled to hear that your experience reflected that! Most importantly, we’re so glad we could get your heating system up and running so you can stay cozy this winter. If you ever need assistance again, don’t hesitate to reach out—we’re always here to help!

Sandra Jones
Sandra Jones via Google

Our technician, TJ, was so thorough and so personable. We had him do a furnace check. He took pictures and explained everything to us. He also recommended a duct cleaning which we do plan to do in January. He was awesome! Our experience with him and with this company has been excellent! Thank you for such great customer service!

Response from Owner

Hi Sandy, We're thrilled to hear about your positive experience with TJ! It's great to know that he provided you with detailed information and recommendations. We’re delighted to have exceeded your expectations and look forward to assisting with your duct cleaning in January. If you need anything else in the meantime, just let us know. Thanks for choosing Aire Serv of Sioux Empire!

Kara Lhotzky
Kara Lhotzky via Google

What a lifesaver- and a patient, pleasant one at that! Randy came out minutes after we requested help, and on the night before Thanksgiving after business hours, no less. He is exactly the repair person you’d want in your home: polite, professional, accommodating, SUPER expedient.. and he clearly knows what he is doing. The ancient furnace in our rental was up and running in no time. 100% recommended. Thanks again, Randy!

Response from Owner

We are extremely humbled and grateful for this wonderful review! We are truly happy that your experience with us at Aire Serv and Randy was great! We are proud of our after-hours emergency services, as we know heating and cooling issues, like your old furnace, are never convenient. Don't hesitate to call us again should you need anything else!

Alex Peterson
Alex Peterson via Google

Lucas did a wonderful job on our install. He was professional, courteous, and clearly has pride in his work. Thank you for your service!

Response from Owner

Hi Alex, We're thrilled to hear about your positive experience with Lucas! It's great to know he provided professional and courteous service during your install. We truly appreciate your feedback and are always here to help with any future needs. Thanks for choosing Aire Serv of Sioux Empire!

Connor Kuiper
Connor Kuiper via Google

Leo was the best. Gave me peace of mind and made a stressful situation a lot better with his great customer service

Response from Owner

Hi Connor, we appreciate your wonderful review! Customer service is something we value highly at Aire Serv, so we are ecstatic you thought Leo offered great customer service to you! Please reach out to us again should you need anything else.

Sandra Anne McEnaney Severson
Sandra Anne McEnaney Severson via Google

Response from Owner

Hi Sandra, thank you so much for taking the time to leave us a 5-star review! We love that you felt your experience with us was satisfactory, and we hope to serve you and your home again!

Sue Bishop
Sue Bishop via Google

Leo Hopkins was very kind n talked to me in a easy way so I understood what was going on n what he thought I should do. I would welcome him into my home anytime. Did not feel any pressure about anything from him. 100% worker. Thanks Leo. Sue Bishop

Andrea Thompson
Andrea Thompson via Google

Our tech, Jared Iverson, was prompt, professional and technically proficient. He explained everything in detail and was extremely courteous. We highly recommend him and the Aireserv team.

Response from Owner

Hi Andrea, We’re thrilled to hear about your positive experience with Jared! It's wonderful to know he exceeded your expectations with his professionalism and clear explanations. Your recommendation means the world to us. If you ever need anything in the future, don't hesitate to reach out.

Total Number of Reviews:1616

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