Total Number of Reviews:1259
Very good people and really good work,on time and will work with you.And he was very knowledgeable and professional Jordan D was my technician today.
12/12/24 - Thank you, Michael Boutte, for your kind words about Aire Serv of The Shenandoah Valley! We're glad to hear you had a positive experience with our team. Jordan D appreciates the recognition for his knowledge and professionalism. We value your trust and look forward to serving you again! 5/20/22 - Hi Micheal, lovely hearing from you! We're so pleased you've chosen Aire Serv of the Shenandoah Valley to meet your preventative maintenance needs with your heating and cooling systems since 2020 - thanks for the 5-star review with additional feedback! We think James is knowledgeable and professional, as well. We always try to be "very good people" who deliver "really good work!" See you for your next tune-up!
It’s hard to go beyond infinity with customer satisfaction of a service company, but Aire Serv always sets the bar higher and amazes me every time. Mother Nature can be nasty sometimes and this past weekend she showed her hideous side like the chick at the club (10 😍) without her makeup (2🤮). With the cold snap we experienced as a result of global warming, our heat went out. I was in a bind as my wife was colder than usual. Her sorority sister/witch was visiting so I was faced with a double threat of hostility. Ian was sent to rescue me and he exceeded all expectations. Ian is a knowledgeable and personable gentleman and had solved a serious problem for me before. Once again, he impressed and saved my gluteus. I will be an Aire Serv customer for life. Aire Serv is the best!!!
12/10/24 - Your message made our day—and had us chuckling in the best way! We’re thrilled to hear Ian came to your rescue, not just for your heating system but also for your “double threat of hostility” situation. It sounds like he really saved your gluteus and your peace of mind. At Aire Serv of the Shenandoah Valley, we aim to set the bar higher every time—beyond infinity, if possible! We're glad Ian delivered and gave you a reason to keep trusting us with your HVAC needs. Thank you for your loyalty, and if Mother Nature ever shows her “hideous side” again, you know who to call! Stay warm (and keep those sorority sisters happy)! Always good to hear from you, and thanks for being part of our client family at Aire Serv of the Shenandoah Valley. So sorry you had to deal with an ongoing issue with your A/C for so long! It means a lot that you trust us to take great, Neighborly care of you and your mother. We pride ourselves on having great guys like Aaron P. in our employee family. Thorough knowledge and efficient repairs are our Neighborly standard! Thank you for valuing our service, and we'll be here whenever you need us.
Jordon Dixon was absolutely wonderful He was very professional explaining the repairs that we needed and he also got us in touch we more professionals to replace our unit - extremely satisfied
Thank you, Nancy, for your wonderful review! We're happy to hear that Jordon Dixon provided you with excellent service and professionalism. Connecting our customers with the right solutions is our top priority, and we're glad he exceeded your expectations. Please don't hesitate to reach out if there's anything else we can assist you with. We appreciate your trust in Aire Serv of The Shenandoah Valley!
Fast and efficient service
Thank you, Jenny, for your kind words! We’re so glad to hear you appreciated our fast and efficient service. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need anything in the future!
Jordan D was professional, friendly, and thorough. I appreciate his work and highly recommend this service
Thank you, Eric, for your kind words and for taking the time to leave us a review! We're happy to hear that Jordan D. provided professional, friendly, and thorough service. Your recommendation means the world to us, and we're grateful for the opportunity to serve you. If you ever need assistance in the future, don't hesitate to reach out. Warm regards, The Aire Serv of The Shenandoah Valley Team
Sam came today was very nice and I was very happy to see him.As I had a different company in yesterday problems weren't t fixed .Sam listened to my complaint then went to work I didn't have a diagnosis so it took a long while but he saved the day I was cold for 2days now made sure.I warm.Hes really good at this job and wants to do good 😊 Thanks Sam, I appreciate your patience and expertise. Sandra Nelson
Thank you so much, Sandra, for taking the time to share your experience! We're thrilled to hear that Sam was able to resolve the issue and get your home warm again. He truly cares about providing excellent service, and it means the world to us that he could make a difference for you. Your kind words about his patience and expertise will certainly make his day. If you ever need anything in the future, don't hesitate to reach out. Stay warm and take care!
We’ve been using Aire Serv for our HVAC maintenance needs for the last few years. They are always professional and provide quality work. Shoutout to Jordan D for putting up with our very inquisitive toddler who was fascinated by all of the tools and things!
Thank you, Mary, for your continued trust in Aire Serv for your HVAC maintenance needs! We’re so glad to hear that you’ve had consistently positive experiences with our team. A big shoutout to Jordan D for his patience and professionalism—sounds like he had a fun little helper during the visit! 😊 We truly appreciate your kind words and look forward to continuing to serve you and your family in the future.
Sam was very respectful and did a great job trouble shooting the issue we were having. No heat when it's 22 degrees outside is not a good thing!! Thank you Sam!!
Thank you, Danielle, for sharing your experience with Sam and Aire Serv of the Shenandoah Valley! We're so glad Sam was able to troubleshoot and resolve your heating issue, especially during such chilly weather. Providing prompt and respectful service is always our goal. We truly appreciate your kind words and are here anytime you need us. Stay warm, and thank you for choosing Aire Serv!
Ian Adams did an amazing and thorough job, truly appreciated!
Thank you, R-MA PA Board, for your wonderful feedback! We're delighted to hear that Ian provided such an amazing and thorough service. Your appreciation means so much to us, and we'll be sure to share your kind words with Ian. Please let us know if there's anything we can assist you with in the future. Thank you for choosing Aire Serv of The Shenandoah Valley!
Marty and Jaden did a wonderful job with my oilfurnace.
Thank you, Denise for your feedback! Marty and Jaden will be so pleased to hear your kind words. We’re glad we could help with your oil furnace and ensure everything was done to your satisfaction. If you need anything in the future, feel free to reach out. Thank you for choosing Aire Serv of The Shenandoah Valley!
Aaron and Jaden did an amazing job with cleaning and air filter cabinet installation on our furnace. They were professional, on time, and explained all the various components and processes. AirServ has always done a wonderful job and I highly recommend them.
***11/21/24 UPDATE*** Thank you so much, Elizabeth, for your kind words! We’re delighted to hear that Aaron and Jaden provided exceptional service during your furnace cleaning and air filter cabinet installation. Professionalism, punctuality, and clear communication are values we hold dear, and it’s great to know they are delivered on all fronts. Your continued trust and recommendation mean so much to us! If you ever need assistance, don’t hesitate to reach out. We’re always here to help. Nice to hear from you, Elizabeth, and thank you for being part of our client family and an Advantage Plan member here at Aire Serv of the Shenandoah Valley since 2016! Your continued trust and support mean a lot. Thank you for your kind words for JT, Isaiah, and Chris G. They're fine examples of our Neighborly difference. We appreciate your taking time out of your day to rate us and will be here whenever you need anything!
Nicholas came to inspect my ac /heater unit and was very detailed and helpful. He gave me good solutions and recommendations to improve my ac/heater system. 100 recommend these services with Nicholas.
Thank you, Lila, for your wonderful review! We’re thrilled to hear about your positive experience with Nicholas. He takes great pride in providing detailed inspections and helpful recommendations to ensure your AC and heating system works perfectly for you. Your kind words and recommendation mean the world to us! If you need any assistance in the future, don't hesitate to reach out. We’re always here to help.
Professional and on time went right to work and checked out my furnace.
Donald, good to hear from you! We're so pleased you've chosen Aire Serv of the Shenandoah Valley for preventative maintenance of your furnace and indoor air quality needs. Thank you for your 5-star review; professional and on time is our standard. We're grateful to have you as part of our client family since 2018!
The tech that came out was nice and professional. He did a good job on the clean and inspection.
Thank you, Mike, for sharing your positive experience with Aire Serv of The Shenandoah Valley! We're thrilled to hear that our technician was nice, professional, and provided a thorough clean and inspection. Customer satisfaction is our top priority, and it's great to know we delivered for you. If you need anything in the future, don’t hesitate to reach out. We appreciate your trust in us!
Aire serve did a great job. I had two Hvacs Installed it took about Seven hours to do the job they were working the whole time very friendly and after they was done, they Showed me all the changes that have been done
Thank you, David, for sharing your experience! We're pleased to hear that you found our team friendly and hardworking throughout the installation of your two HVAC systems. It's great to know they took the time to walk you through the changes after completing the job. If you have any questions or need assistance in the future, we're here to help!
Thank you Jordan, D. Excellent job as always trustworthy as always..
Thank you, Bonilla, for your kind words and continued trust! We're glad to hear that Jordan delivered excellent service once again. Your loyalty and feedback mean so much to us. If you ever need assistance, don't hesitate to reach out!
The technician, Sam arrived near the start of the 12-hour window they provided. He understood the system, was knowledgeable and replaced the battery in the thermostat without a hitch. Super business, and kudos to Sam.
***UPDATE 11/19/24*** Thank you, Lalit, for your thoughtful review! We're glad Sam arrived promptly and provided knowledgeable and efficient service. It's wonderful to hear your praise for both Sam and our business. We appreciate your feedback and look forward to assisting you again whenever you need us! (10-4-23) Always a pleasure hearing from you, Mr. Piplani! Thank you so much for taking time out of your day to compliment Colton and leave us a 5-star review. We're proud that you're part of our client family and an Advantage Plan member. We appreciate your trusting us to take great, Neighborly care of your properties. Providing super service and sharing our knowledge is all part of our Done Right Promise. We'll be here whenever you need us! (48 weeks ago) Nice to hear from you, Mr. Piplani! We are proud you've chosen Aire Serv of the Shenandoah Valley for preventative maintenance through our Advantage Plan. Thank you for such kind words for Colton, we'll pass that along. We strive for knowledgeable service and work without a hitch backed by our Done Right Promise. Super business is our Neighborly, Aire Serv difference! See you for your next tune up!
Techician was very knowledgeable, respectful and courteous! Thank you
Thank you, Kim, for your kind words! We’re so glad to hear that our technician provided you with knowledgeable, respectful, and courteous service. Your satisfaction means a lot to us, and we look forward to serving you again in the future! – The Aire Serv Team
Great service from Jordan D.
Thank you, Brittany, for your feedback! We’re glad to hear you had great service from Jordan D. We’ll be sure to share your kind words with him. We appreciate your support and look forward to serving you again in the future! – The Aire Serv Team
Thank you, Gene, for the 5-star rating! We’re thrilled to see your positive feedback. We appreciate your support and look forward to assisting you again in the future! – The Aire Serv Team
Total Number of Reviews:1259