• Lee Downing

    Lee Downing

    Franchise Business Owner

    With about 20 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of Jackson. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With a team of about 50 members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of Jackson can better serve the needs of the area customers. As the business continues to grow, Lee has been awarded many awards over the years for Aire Serv top performances such as Franchisee of the Year in 2018 and he continues to be on the Top Gun list of top franchises each year.

  • Stacey Pruitt

    Stacey Pruitt

    COO

    Serving as our Chief Operating Officer, Stacey knows Aire Serv backwards and forward. She has served our team, along with our owner, Lee Downing, from the beginning of building the business. Our team members know that she is the go-to person for questions that occur in the office or out on the job. Stacey was recognized as Office Professional of the Year 2016, and an award of Excellence in Management in 2021. She continues her professionalism for our customers each day. The family-based business is where Stacey feels she can do her best job. The employees and the customers are a priority at Aire Serv. She enjoys her husband and children whom she can have fun with while riding their side by side ATV.

  • Jason Pruitt

    Jason Pruitt

    Operations Manager

    As an EPA certified HVAC technician, Jason serves as the Operations Manager on the Aire Serv family team. With customer satisfaction a top priority, Jason works with the team of service techs and installers in training, on the job calls, and to make sure they have the supplies that they need to complete their job most efficiently. Whether it is working with the office staff, the technicians, or with customers, Jason keeps a positive attitude because of the code of values that the leadership of the company lives by. Jason stays active with this wife and children where he loves to hunt, fish, and ride his side by side ATV.

  • Dave Carroll

    Dave Carroll

    Installation Manager

    Dave has a HVAC degree from Vatterott, has 14 years of HVAC experience, and has two children. He enjoys working with the west Tennessee Aire Serv team to help our customers get the system best for their home.

  • Brent Helm

    Brent Helm

    Service Manager

    Bringing HVAC and Electrical expertise to the team, Brent is EPA and TN Technology certified and serves the Aire Serv team as a HVAC service technician. With the specialty of service and troubleshooting, Brent enjoys working for Aire Serv where he has the time necessary to work with each customer to do his job efficiently. Gaining knowledge in equipment service and installs, Brent enjoys being part of the Aire Serv team. While working in this family atmosphere, Brent is thankful to God, his wife and children and he enjoys the outdoors, especially hunting.

  • Mikey Downing

    Mikey Downing

    Service Manager

    Having over 17 years of work experience, Michael serves as the Commercial Service Project Manager on the west Tennessee Aire Serv team. With the goal of helping customers, Michael’s expert service is individualized so that he can provide professional guidance with the HVAC needs of his customers most efficiently. Through the support of his work family and his personal family, Michael has learned to meet his goals while serving the local community to make them happy as well. He stays busy with his wife, children, and pets.

  • Jackie Howard

    Jackie Howard

    Director of Marketing

    After earning a degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for over 20 years. Throughout her years of teaching, she has earned 2 masters level degrees in education. Owner, Lee Downing was one of her students and she is happy to serve as the marketing specialist for Aire Serv. Using advertising strategies, Jackie will continue to help Lee make Aire Serv the best HVAC business in the Mid South.

  • Brittany Cunningham

    Brittany Cunningham

    Marketing Manager

    Brittany is on our marketing team after earning her associates degree in Business Administration and working toward her bachelor's degree. She enjoys the business office environment where she can be a team member to help customers behind the scenes. Brittany enjoys the outdoors, photography and writing. She is engaged to get married and she values her family and friends and being active in her church.

  • Hannah Tennyson

    Hannah Tennyson

    People Services Director

    With over six years of customer service experience, Hannah works on the Aire Serv team where she works with the employees through all of the human resources operations. She loves God and enjoys spending time with her family and friends.

  • Alicia Gibson

    Alicia Gibson

    Office Associate

    Alicia joins our team with over 12 years of customer service experience. She is married and enjoys life with her husband and three children.

  • Britany McGarity

    Britany McGarity

    Office Associate

    Joining our Aire Serv team with a Master of Science degree in Accounting, Britany has over 15 years of work experience in customer service. She works with our team members in the HR department. Britany enjoys spending time with her niece and nephew, as well as eating ice cream and cooking. Before COVID, she really enjoyed singing in her church choir.

  • Doug Anderson

    Doug Anderson

    Service Professional

    With almost 20 years of work experience, Doug brings HVAC experience to the team as well as certifications in 608 and 609 universal. He also has his associates degree in business administration.

  • Gavin Stang

    Gavin Stang

    Service Professional

    With almost a decade of plumbing and HVAC experience, Gavin has earned his certified AC/heat pump certification as well as a universal EPA certification. While working as a service technician, Gavin has increased his HVAC knowledge where he can serve the great people of the local community. He believes that Aire Serv is more like a family than just a place to work. He really enjoys being able to help our customers each day.

  • Daniel Jerry

    Daniel Jerry

    Home Comfort Designer

    With a love of the outdoors and a desire to serve his community, Daniel Jerry enjoys working with our west Tennessee Aire Serv team to help our customers with personalizing their HVAC needs. He enjoys spending time with his family.

  • Jack Kelly

    Jack Kelly

    Home Comfort Designer

    With a lifetime of work experience and 5 years in the HVAC industry, Jack is part of the west Tennessee Aire Serv team where he helps customers choose the right system for their personal homes or business. He enjoys the family like atmosphere of the Aire Serv team where there is potential for growth for him professionally, as well as the quality of the attitude of doing what is right the first time. Integrity on the team and with customers is the favored aspect of Jack's position at Aire Serv. He enjoys time with his wife, daughter, and grandchildren, as well as riding motorcycles in his spare time.

  • Jake Ashley

    Jake Ashley

    Home Comfort Designer

    Having an HVAC certification with over eight years of HVAC experience, Jake Ashley serves the west Tennessee Aire Serv team as a Home Comfort Designer. Not only has Jake worked in the HVAC industry, he also has over 15 years of home construction experience. Jake is happy to be on the west Tennessee Aire Serv team where he can serve our customers with honesty. He is excited to work for a company where he can grow in the HVAC profession as the Aire Serv team continues to grow as well. Jake enjoys spending his spare time outdoors with his family.

  • Jennifer Karsko

    Jennifer Karsko

    Operations Associate

    With over 30 years of customer service experience, Jennifer works with our west Tennessee Aire Serv installation teams to take care of the operations side of getting installations completed efficiently for our customers. Jennifer is very involved with her church family and her personal family. She enjoys the outdoors!

  • Shan Erickson

    Shan Erickson

    Home Comfort Designer Manager

    With over thirty years of work experience in education and management, Shan serves the Aire Serv team as a Home Comfort Designer. His expertise is in new installations and he is happy to work for a company that has a family atmosphere that cares about the customers more than just the air conditioning. Shan strives to continue to meet the customer’s needs while earning a place in the Heavy Hitters Club for Top Sales in the Aire Serv company. With two exceptional adult children and a wife, Shan knows he’s where he’s supposed to be at this time in his life.

set of AC units
  • 5 out of 5 Star Rating
    “Best AC guys around!”

    - Christy I.

  • 5 out of 5 Star Rating
    “Thank you again for such wonderful service.”

    - Cheryl R.

  • 5 out of 5 Star Rating
    “When you have a company that puts you first by being courteous, respectful, honest, and above all professional, it always leads to great service.”

    - Joe A.

  • 5 out of 5 Star Rating
    “It is very refreshing to have a positive experience with a business.”

    - Honour S.

  • 5 out of 5 Star Rating
    “Good Friendly Service”

    - Kyle S.

  • 5 out of 5 Star Rating
    “It is nice when you can find a company with genuine good and reliable service. I have found their staff to be well trained and willing to get into the problems with recommendations. Thanks for being available to us.”

    - Erin S.

  • 5 out of 5 Star Rating
    “The installers were very professional and knowledgeable.”

    - Joseph P.

  • 5 out of 5 Star Rating
    “Excellent Help From the Beginning”

    - Teresa and Kevin K.

  • 5 out of 5 Star Rating
    “Aire Serv management and technicians were fantastic!”

    - David S.

  • 5 out of 5 Star Rating
    “They went above and beyond my expectations!”

    - Ashley J.

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