4.9/5

1373 Ratings

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Jennifer Kingsbury
Jennifer Kingsbury via Google

I am a new homeowner and knew it was time to get my furnace inspected, so I called Aire Serv for an appointment. My parents have used them for years, so I knew that they have a good reputation. Andrew was my technician, and was very thorough with the furnace inspection. He also mentioned that my water heater needed attention immediately as it appeared that there was a carbon monoxide spillage and some calcium deposits on the pipes connected to it. I really appreciate Andrew’s honesty (and saving my life as well).

Jennifer Kingsbury
Jennifer Kingsbury via Facebook

This company is amazing. They are very professional and thorough in their work. They do not pull your leg. My technician (Andrew) helped save my life by noticing that my water heater (which is near my furnace) had carbon monoxide spillage. I highly recommend Aire Serv of Jefferson City!

Eric & Heather Gray
Eric & Heather Gray via Google

Michael of Aire Serve did an awesome job installing our new furnace, kept everything neet while doing the job, and when he left, it was clean. No trash was left behind. Showed me how the new humidifier worked replacing filters. He did a great job

Response from Owner

Eric, thank you so much for your kind words and photo! We’re really glad Michael could help with your new furnace and humidifier and took the time to keep everything clean and explain how it all works. We truly appreciate you trusting Aire Serv for your HVAC needs! Aire Serv of Jefferson City

Mary Reid
Mary Reid via Google

Michael and Will were the two technicians who installed my new Amana HVAC system and the programmable thermostats yesterday and I couldn't be more pleased with the results! You can always count on Aire Serv of Jefferson City for prompt, courteous, professional and knowledgeable technicians and support staff to deliver outstanding customer service! Well done!

Response from Owner

Thank you for the great review! We so happy that Michael and Will exceeded your expectations with the installation of your new Amana gas furnace, air conditioner, and zoning system. We think that they are wonderful to have on our team and are glad you appreciated them too.

Terrie Brady
Terrie Brady via Google

You should be very proud of Bri, Michael and Will, they were very professional and VERY NICE. Michael and Will seemed to know what they were doing. Michael and Will cleaned up their mess and I was very impressed that they even brought their own trash can. Michael and Will made sure that all trash and tools were collected. Michael was very good at explaining the system and how it works. Michael answered all my questions and Patiently walked me through all parts of the system including the outside air conditioner. Bri was great on getting me updated and providing good information on time of arrival and etc. Tim did a good job of selling your product. I was a pleasure working with the whole team,Tim, Bri, Michael and Will. You should be very proud of the work they did and how awesome it was to work with this group. In today’s world it’s hard to find pleasant individuals. Thank you!

Response from Owner

Thank you for your review, Terrie! We're so glad to hear that you appreciated our team's expertise and friendly service. We'll be sure to celebrate your kind review with the team. It's a pleasure to provide reliable heating and cooling services and we look forward to the opportunity to serve you in the future. Until then, stay comfortable and take care! Aire Serv of Jefferson City

Jeanne Ferris
Jeanne Ferris via Google

Brendon was very pleasant and polite. He worked efficiently on our annual HVAC cleaning and checkup, along with instructing us on how to get started with the "Smart Maintenance" platform.

Response from Owner

Thank you so much for the business!

Brenda Wood
Brenda Wood via Google

Andrew was awsome. Very courteous and informative with our furnace repair. Would highly recommend. Service was very affordable.

Response from Owner

Thank you for your recommendation, Brenda! It was a pleasure to assist you with your HVAC needs and we'll be sure to let Andrew know you were pleased with his expertise and friendly service. Please don't hesitate to reach out again in the future if you need us! Aire Serv of Jefferson City

Gabby Mauzy
Gabby Mauzy via Google

Provided helpful information for maintaining a heating and cooling system. Very respectful company.

Response from Owner

Thank you for your review, Gabby! We're glad to hear our expertise and respectful service hit the mark for you. You can breathe easy knowing Aire Serv is just a phone call away for all your future heating and cooling needs! Aire Serv of Jefferson City

Liz Mahoney
Liz Mahoney via Google

Very pleased with the quick response and my Tech Will was so great! Will defuse you again for other services you provide.

Response from Owner

Thank you, Liz! It's fantastic to hear that Will's expertise and our prompt response were valuable to you. We look forward to being your go-to call for future HVAC needs! Aire Serv of Jefferson City

John Hoevelmann
John Hoevelmann via Google

The Tech Andrew was amazing. He was very helpful in describing what the issue was and got it fixed extremely fast.

Response from Owner

We appreciate your thoughtful feedback, Mike! It's terrific that Andrew's HVAC expertise ensured your repair was seamless. Thanks for your great review! Aire Serv of Jefferson City

Donna Brown
Donna Brown via Google

Kendra and Isaac were efficient, expeditious, thorough, professional, and very personable. They explained the recommendation to replace.the insulation on the suction line completely and provided the information I needed to make the decision for them to perform that additional service today. They are excellent representatives of the quality service I have come to expect and appreciate from Aire Serv. Thank you!!! 11/12/24 Kendra performed routine maintenance on my systems today. I stand by my review above, but just like Kendra’s performance and personality, I want to go above and beyond! How reassuring it was to see her again. She is an excellent ambassador for Aire Serv. She continues to be professional and personable; additionally she is sensitive and thoughtful when she explains the necessity and importance of the next steps to preserve the functionality of an aging system. Her kindness and enthusiasm for her “calling” further my trust in your company. I’m a satisfied and grateful customer!

Response from Owner

Thank you Donna for your 5-Star review. We hope you are enjoying your new water heater and water softener. We appreciate you contacting Aire Serv!

Carolynn and John Park
Carolynn and John Park via Google

Response from Owner

Thanks for the five-star rating, Carolynn! We're grateful you chose us for your HVAC needs.  Aire Serv of Jefferson City

Jim Pendleton & Joan Kollenberg
Jim Pendleton & Joan Kollenberg via Google

Brendon showed up on time, completed the work promptly, and commuicated his findings and explained everything very well.

Response from Owner

We’re happy to hear about your experience, Joan! It’s great that Brendon was on time and communicated his findings clearly while completing the work promptly. We appreciate you sharing your feedback, and if you have any more HVAC needs, just let us know! Aire Serv of Jefferson City

Tamra Wilson
Tamra Wilson via Google

I have been doing business with Aire Serv for years and they have been great. The service technician Marshall is amazing and very informative. I purchased a new furnace and air conditioner unit and the installers Will and Michael were quick and did a fabulous job. I would suggest this company to others.

Response from Owner

It’s wonderful to hear from you, Tamra! We really appreciate your loyalty to Aire Serv over the years. It’s great to know that Marshall provided informative service and that Will and Michael did a fabulous job installing your new furnace and air conditioner. Thank you for recommending us to others; your support and endorsement mean a lot! Aire Serv of Jefferson City

Donna Menown & Mike Larsen
Donna Menown & Mike Larsen via Google

Brendon did a VERY thorough job of checking out our furnace in prep for winter. Afterwards, he reviewed all the details with us verbally in addition to putting them in his maintenance report. Friendly & professional.

Response from Owner

Thank you for taking the time to share your experience with Brendon and Aire Serv of Jefferson City. We are pleased to hear that Brendon provided thorough and professional service while checking out your furnace. We appreciate your feedback and look forward to serving you again in the future.

Shannan Sisco
Shannan Sisco via Google

Very professional and courteous. Marshall Rea, our tech, is a very nice person and knowledgeable at his job. Great conversationalist and just a pleasant individual all around. I highly recommend AirServ and Marshall as your technician. EDIT: It won’t let me post another review, so I will update this older one. I had a check up today, and the tech was not the usual Marshall Rea (fantastic tech!), but Andrew Sturtevant. Just like Marshall, Andrew is very professional, courteous, knowledgeable and just a pleasant person to be around. I am starting to suspect that Aire Serv only hires those of the utmost character. I highly recommend Aire Serv! Customer: Shannan Sisco

Response from Owner

Thank you Shannon for the 5-Star review. We appreciate you choosing Aire Serv to make the air in which you live and breathe, comfortable and clean!

Dollie Meredith
Dollie Meredith via Google

Aire Serve of Jefferson City did a great job servicing our airconditioning unit. From the guys who came out and diagnosed our problems, Andrew and Jimmy, to the guys who did the work to fix it, Will and Michael, we were very pleased with their knowledge and professionalism. They did a great job and I highly recommend this company! I'd also like to say thank you to Heidi. The communication she provided for scheduling the appointments was great! No waiting around for hours for someone to show up. She let us know when the technicians would arrive (within a relatively small window) and the guys were always on time.

Response from Owner

Thank you, Dollie! Your kind recognition of Andrew, Jimmy, Will, Michael, and Heidi has us all feeling incredibly grateful. We're glad we could come out quickly and make sure your A/C unit was up and running so you're comfortable at home again! Aire Serv of Jefferson City

Jenny Schellman
Jenny Schellman via Google

Andrew was very helpful & professional today with the heating tune up. In the end, he explained the recommendations he had for me & also gave me a heads up on what they’ll be doing next time during the spring tune up, which I appreciated. He was very pleasant to work with. Thank you!

Response from Owner

It’s awesome to hear that, Jenny! We’re really glad Andrew was helpful and professional during your heating tune-up. It’s great that he took the time to explain his recommendations and share what to expect for the spring tune-up. We appreciate your kind words and are happy you had a good experience with him! Thank you so much. Aire Serv of Jefferson City

Baron Harbian
Baron Harbian via Google

Good experience Will was tech.

Response from Owner

We’re happy to hear that, Baron! It’s great to know you had a good experience with Will as your technician. We appreciate your feedback. Thank you so much! Aire Serv of Jefferson City

Isaiah Cook
Isaiah Cook via Google

Andrew just came by to inspect our system. He was very polite, up beat, and helpful. Quick work and friendly, these guys are the best.

Response from Owner

Isaiah, we're happy to be considered "the best"! It's great that Andrew did a wonderful job providing maintenance to your system so you can stay comfortable in your home. We'll be sure to let him know you appreciate his efforts. Thank you! Aire Serv of Jefferson City

Total Number of Reviews:1373

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