Meet the Team at Aire Serv of Western North Carolina

Mark is the proud owner of our HVAC company and the driving force behind everything we do. With decades of experience and a deep commitment to quality and integrity, he’s built more than just a business—he’s built a family, both at home and at work. Mark is a devoted husband to Donna and proud dad to their daughter, Kola. Outside of work, he loves camping, being involved with his church, and spending time with his family. What means the most to him? Seeing his team grow, succeed, and deliver top-notch service every day. Mark’s leadership is grounded in faith, hard work, and a genuine care for people.

Tanya keeps everything running like clockwork as our Office Manager. From coordinating schedules to making sure nothing slips through the cracks, she’s the go-to person who holds it all together. When she’s not keeping things smooth at work, Tanya enjoys relaxing motorcycle rides with her husband and cozy movie nights with her kids. She loves being near the water —it’s her favorite place to unwind and recharge. Tanya brings a calm, caring presence to our team, and we’re lucky to have her.

Chad is our General Manager and the guy who keeps the wheels turning—both in the office and on his motorcycle. Known for his quick wit and endless one-liners, he’s our self-proclaimed comedian (and honestly, we agree). When he’s not leading the team with energy and heart, you might find him doing ballet in the rain with his kids—yes, seriously. Chad brings a perfect mix of leadership, laughter, and genuine care to the crew. He believes in hard work, good humor, and never taking life too seriously.

Meet Amy, our multitasking powerhouse and proud mom of four! With a heart as big as her to-do list, Amy wears many hats in the office—juggling admin tasks, scheduling, team support, and event planning like a pro. On top of that, she’s the creative mind behind our social media presence, keeping our online community engaged and inspired with her fresh ideas and relatable content. Whether she’s organizing chaos or crafting the perfect Instagram caption, Amy keeps everything running smoothly—and always with a smile.

Meet Sonny, our Service Manager—also known around here as “Fred Flintstone.” With a sense of humor that goes back to the Stone Age, Sonny keeps things rolling (sometimes literally, thanks to his trusty dino-powered ride). While he may claim “no HVAC experience,” he’s been surviving since 1.5 million BC—so we figure that counts for something. Fun Facts: ?? Dino Operator Extraordinaire ?? Hates Barney (the purple one too) ?? Loves Wilma (obviously) ?? Still trying to install central air in a cave Whether he's troubleshooting a system or cracking a prehistoric pun, Sonny brings humor, heart, and just the right amount of Flintstone flair to the team.

Kay is the mastermind behind our marketing magic. From big-picture strategy to the little details that make a campaign pop, she brings fresh ideas and a splash of bold personality to everything she does. A few fun facts? Lemons are her favorite fruit (she swears they make life zestier), she’s the only redhead in her family, and if dragons were real, she’d already have one as a pet. With her creativity, curiosity, and just the right amount of fiery flair, Kay keeps our brand bright, sharp, and full of life.

Tamee is the heart and soul of our customer service team. She’s always ready to help, offering a friendly ear and top-notch support to our clients. Outside of work, Tamee’s passion for animals shines through—she’s fostered over 100 kittens and, at home, her big fur baby Lulu (a 120 lb Bernese Mountain Dog) steals the show. Tamee is also the proud mom of three amazing kids and grandma to three beautiful grandkids. With her caring nature and big heart, she truly makes our team—and our customers—feel like family.

Brian is our go-to Service Tech, always ready to tackle any challenge that comes his way. With a keen eye for detail and a knack for solving problems, he ensures that every job is done right, making sure our clients stay comfortable and happy. Brian’s dedication and work ethic make him an invaluable part of the team. When he’s not on the job, you’ll likely find him enjoying his downtime or spending time with loved ones. Brian's calm demeanor and expert knowledge bring peace of mind to both our team and our clients.

Josh is a skilled Service Tech with a heart for service—both on the job and in his community. His dedication to his work is matched only by his strong faith and commitment to his church, where he’s actively involved. Josh brings a positive attitude and a calm, professional approach to every service call, ensuring our customers get the best care possible. Whether he’s solving technical issues or offering a helping hand, Josh’s work ethic and kindness make him a valued member of our team.

Jacob – HVAC Installer Jacob is one of our skilled HVAC installers, known for his precision, reliability, and no-nonsense work ethic. When he's not making sure homes and businesses stay comfortable year-round, he's busy being a brand-new dad to a beautiful baby girl—congrats, Jacob! A big football fan, Jacob’s always ready to talk plays and game stats—especially when he’s giving Chad a hard time (or taking it from him). We’re lucky to have Jacob on the team!

Ryan is our trusted Home Comfort Designer, helping customers create tailored solutions that fit their homes and their lifestyles. He brings a calm, confident presence to every consultation, making the process smooth and stress-free from start to finish. Outside of work, Ryan enjoys the simple things—fishing, golfing, catching a baseball game, and spending time with his family and friends. A proud dog dad to Scout and Sosa, he’s always up for an outdoor adventure. Ryan grew up in Fairview, NC, and his love for the mountains runs deep. Whether he’s on the clock or off the grid, Ryan’s all about comfort, connection, and doing things right.

Trying to get Autumn and Klause to look at the camera at the same time? Total impawssible mission. ???? But check out Tanya and Tamee—clearly the real pros here! Stop by the office to say hi to our official greeting committee—Autumn handles all deliveries with tail wags, and Klause supervises from his throne of fluff. #WelcomeWagginWhiskers #OfficePetChaos #HVACDreamTeam#aireservwnc