4.9/5

763 Ratings

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Bonnie Siegel
Bonnie Siegel via Google

Very helpful Joshua explained things very well ..was thorough and I think this is a great company!

Gwendolyn Phillips
Gwendolyn Phillips via Google

Excellent. Professional. Thorough. Aire Serv is awesome. Exceptional customer service! Their communication is great and speedy. You even get to talk to a human being and not go through a hundred automated options. A dream come true these days when everything seems to take a lot more effort than necessary. I would give them 6 stars if I could.

Response from Owner

Gwendolyn, thank you for your wonderful review! We're glad our communication is helpful, and with us, you'll always have a human to speak with. We're proud to be a heating and cooling service you can count on! The Aire Serv Team

Cecilia Salvadori
Cecilia Salvadori via Google

I used Aire Serv for the first time this week. When I made the appointment the young lady was very friendly and professional, explaining to me the different options. We scheduled a date for service. A few days later I had to change it and she worked with me to reschedule a suitable date. I received a text message confirming the date and also a reminder the day before. The day of the service Josh, the technician texted me before his arrival. When he arrived he introduced himself and explained to me what service he would preform and how long it should take. When the work was completed he explained to me what he did, his findings and the benefits of having the service contract. From the first phone call to the actual service this company deserves more than 5 stars. Ceil Salvadori Hendersonville

Response from Owner

We're grateful you chose our team for your HVAC needs, Cecilia! Thank you for sharing your experience. Josh and our office staff will be proud to hear that their service earned your thoughtful recognition! We're always here to help with any future needs that arise. It's fantastic that the process was seamless for you! The Aire Serv Team

Danny Martin
Danny Martin via Google

Response from Owner

Thank you for sharing your satisfaction, Danny! The Aire Serv Team

Marleysmom3 Marleysmom3
Marleysmom3 Marleysmom3 via Google

I have always received the best equipment and services from Aire Serv. They're friendly and professional and reliable. Thank you so much!

Response from Owner

Thanks for the amazing review!

Bill Fussell
Bill Fussell via Google

Response from Owner

Thank you, Bill! Remember, Aire Serv is just a phone call away if you need us! The Aire Serv Team

Rob & Diana
Rob & Diana via Google

Jason, the HVAC tech from Aireserv was a true professional: friendly, informative and experienced. Answered our questions and treated us with much courtesy. We need more service techs like Jason. Thank you

Response from Owner

Rob and Diana, thank you for your wonderful feedback about Jason! We're so glad his kind demeanor shone through and that he was able to answer any questions you had. We can't wait to share your comments with him! The Aire Serv Team

Kevin Flanagan
Kevin Flanagan via Google

Response from Owner

Thanks, Kevin. We're glad our HVAC service was helpful!  The Aire Serv Team

ST Rider
ST Rider via Google

Very professional employees. They explained everything they were going to be doing. No major problems found. I did purchased their service contract.

Response from Owner

Thank you for your review! We're delighted you appreciated our professional and thorough service. Remember, Aire Serv is always here for any future HVAC needs! The Aire Serv Team

Eugene Benline
Eugene Benline via Google

Excellent service by Excellent staff

Response from Owner

Thank you, Eugene! Our team will be delighted that their professional HVAC services earned your perfect rating! The Aire Serv Team

J Brewster Given
J Brewster Given via Google

They have the best people both in the office and their techs. We have complete faith in their service. Jason Purvis did outstanding effort on this visit installing new dampers and control board for our HVAC system

Response from Owner

We are so honored to have been given such an outstanding review. Thank you Mr. Given, and thank you for putting your complete faith in our AireServ team.

Kitti Musch
Kitti Musch via Google

Brian was friendly, informative and thorough. He took the time to answer our questions and explained the type of system and how it operates. Would highly recommend.

Response from Owner

Thank you for your excellent recommendation! We're proud of Brian's thorough explanations and hard work, and we'll be sure to pass on your appreciation. The Aire Serv Team

Christy Reason
Christy Reason via Google

Scheduling was quick and easy - Tammy was especially nice and friendly! Our HVAC specialist, Sonny, was extremely knowledgeable and we felt completely reassured that our system had been thoroughly checked and maintenanced. We have an older system that needed a lot of extra work - Sonny got it in working order AND helped us to plan out our next steps for keeping it running better. We will definitely continue using their services!

Response from Owner

Christy, thank you for taking the time to share your appreciation for our team! We're happy to hear that Tammy and Sonny took great care of you and your home. No matter what kind of heating or air conditioning equipment you have, our trained professionals can help you stay comfortable! The Aire Serv Team

dennis johnson
dennis johnson via Google

Great job, very professional work by Jacob and Jimmy. On time, shoe covers and walk mats used throughout the house. We just moved into the home and duct cleaning was a necessity. Thanks Air Serv!

Response from Owner

You're very welcome, Dennis! We're glad we could get the ducts clean and ready to go for you. Congratulations on your new home! The Aire Serv Team

Marcia Levitt
Marcia Levitt via Google

Response from Owner

We're glad we could be there to help you stay comfortable in your home, Marcia! The Aire Serv Team

Donna Williamson
Donna Williamson via Google

On time, in fact early. Assessed the situation and was taken care in a timely and professional manner.

Dereka Plyler
Dereka Plyler via Google

Response from Owner

Thank you for your great rating, Dereka! The Aire Serv Team

Tony Firman
Tony Firman via Google

Response from Owner

We're so glad you had a good experience with us Tony. Thanks so much for the great rating! The Aire Serv Team

Steve Freese
Steve Freese via Google

Aire Serv of WNC seems so far to be very professional, honest, and affordable; not cheap as the AC / HEATING industry is expensive, but so far AIRE SERV seems to be FAIR PRICED and CUSTOMER SERVICE is communicative and good! I gave them a 9/10 RATING instead of a 10/10 only because it was my first maintenance call! My former AC / HEATING COMPANY raised their Bi - annual AC/Hearing maintenance to close from $179 last year to.nearly $300! Sorry, but that is ridiculous! Aka BIDENOMICS!

Response from Owner

Thank you, Steve, for trusting our team with your HVAC service. It's great to hear that you found our pricing fair and our customer service earned your recognition. We appreciate the opportunity to serve your future needs! The Aire Serv Team

David McGoldrick
David McGoldrick via Google

Very happy with the work we got done with Aire Serv, would recommend.

Response from Owner

David, thank you for your recommendation! We're proud to be a heating and cooling company you can count on. The Aire Serv Team

Total Number of Reviews:763

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