Do you accept credit cards or financing options?

Almost all major credit cards are accepted by all locations, with cash, check, and financing options also available. Payment methods and financing options vary by location. Please contact your local Aire Serv for more information.

Will you install the thermostat I bought at Home Depot, Lowe's, or another source?

As a policy, we only install equipment and accessories we have our hands on from the beginning. However, some locations are authorized dealers for various products. Depending on the make and model, we will install these units but do not warranty products that we do not furnish. We instituted this policy as a safety precaution for you and an effort to prolong the longevity of your system. By taking other products from other companies and attempting to cobble a solution together, our ability to maintain the quality of work we hold ourselves to would be greatly diminished.

Do you work on holidays?

We do have 24-hour customer service, even on holidays, with guaranteed upfront pricing and no hidden fees.

Can you come after I get home from work? Do your rates change after hours?

As long as our service professionals do not happen to be booked with another call, we are available to serve you after business hours. We always charge by the job, not the hour.

How soon can someone be here?

At Aire Serv, we want to provide a world-class experience and, as such, we schedule our calls on a first-come, first-served basis. We refuse to cut corners or take shortcuts with our customers. Since that is the level of service we believe our customers expect, we schedule as promptly and efficiently as we can without losing quality.

How much do you charge to come out to do a service call?

With Aire Serv, you pay by the job, not by the hour. Once we discover the problem, some locations may waive the fee altogether if you decide to have us perform the full repair.

What brands do you service?

As a national company, we have access to almost any brand. We provide five separate guarantees that ensure that if you have a problem, regardless of the name on the system, Aire Serv will be there to make it right. We service and repair all major brands, including: Amana® American Standard® Aprilaire® Armstrong Air® Bryant® Carrier® Coleman® Daikin® Ducane® Dunkirk® Energy Kinetics® System 2000® Frigidaire® Fujitsu® Goodman® Heil® Honeywell® Hydron Module® Lennox® Maytag® Mitsubishi® OkoFen® Payne® Pensotti® Rheem® Ruud® Trane® York®

How does the 2025 HVAC Refrigerant Mandate impact US homeowners?

The U.S. Environmental Protection Agency (EPA) will implement several new HVAC regulations that take effect on Jan. 1, 2025, including restricting the use of certain refrigerants. Specifically, the mandate will phase out the R-410A refrigerant in residential HVAC systems, replacing it with either R-454B or R-32, depending on the manufacturer. For full details, please visit our blog on the 2025 HVAC Refrigerant Mandate .

Will you honor my current warranty?

We are connected with many warranty companies, and there is a great chance that we will easily be able to honor your warranty.

How much do you charge to give me a replacement estimate?

We don’t charge anything to give you a replacement estimate. In fact, we will come out and do a full Heat Gain/Heat Loss evaluation on your home to help you determine if your current system is installed and sized correctly — and whether or not you are currently overpaying on your utility bill — all absolutely free of charge.

How much do you charge to install different systems?

There are many variables involved when designing the right system for your family and your home. Not only do we have to account for the actual system, but we also must consider the distribution system, refrigerant lines, plenums, and more. Because of this, we don't quote a price sight unseen. It is only fair to give you a price after evaluating the needs of the space and the solutions that work best with your budget.

How much is your Freon?

Prices on Freon fluctuate daily, similar to the price of a gallon of gas. We believe in providing a world-class experience to every customer, which means sending a professional to your home to perform a Total Comfort Diagnosis. In most cases, there is a reason why Freon needs to be added, and our diagnosis will pinpoint the cause. We will explain all the solutions, and work never begins without your approval.

HVAC - AC & Heating Services Near Wise, VA

Upfront pricing - you pay by the job, not the hour

When the weather shifts, you need HVAC services in Wise that you can actually trust. The local team at Aire Serv^® of Wise County specializes in keeping your home cozy during snowy winters and cool throughout the humid summers. Here in Wise, we receive four feet of snow yearly, with temperatures plummeting to an icy 10 degrees. During summer, our muggy days can be miserable. Keeping your Wise HVAC system running at 100% efficiency is essential. Our experienced professionals will inspect your home or business, detect potential system issues, and provide regular maintenance and cleaning services to ensure your HVAC system runs efficiently every season.

From emergency repairs to routine seasonal maintenance, we provide quality care tailored to Southwest Virginia's unique climate. Don’t let a broken unit disrupt your day when you can get the professional help you deserve. Schedule your service today for total peace of mind.

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Tyler was on time He worked all day on the problems He got everything working He cleaned up He was very professional.

Vickie R.

★ ★ ★ ★ ★
Great experience! They were very responsive and made sure to answer all of my concerns. I’m so glad we found them.

Sarah W.

★ ★ ★ ★ ★
Tyler Mooring done such a great job and got the job done. So thankful for his help. Will contact in future. Thank you!!!!

Kayla L.

★ ★ ★ ★ ★

The Neighborly Done Right Promise® delivered by Aire Serv®, a proud Neighborly company.

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HVAC Services We Can Help With

At Aire Serv, our friendly and experienced service professionals can handle a wide range of local HVAC services throughout Wise County, including heating, cooling, emergency repairs, and air quality testing. No matter how big or small the job, our team is up to the task. If you need help with a specific issue, feel free to reach out and ask. We're always happy to assist!

Air Conditioning Repair & Replacement

When the Virginia humidity kicks in, you really just want your home to stay cool. If your unit is struggling to keep up or has finally given out, we can help you determine whether a quick fix will do the trick or if it is time for a full HVAC installation. We focus on getting things back to normal without any extra stress.

Heater Repair & Replacement

When those cold mountain winters set in, having a dependable heating system is everything. If you are dealing with a furnace making strange noises or a heat pump that just won't kick on, we can help you decide whether a straightforward heating repair is the answer or if it finally makes sense to look into a full replacement.

Tune-Ups & Maintenance

Getting a quick tune-up before the seasons shift is usually the best way to avoid a headache later on. Whether it is checking your connections or cleaning out the dust, regular maintenance helps your system run more smoothly and last a lot longer. We focus on catching the small stuff now, so you are not stuck dealing with a major HVAC repair or a broken AC when the weather gets extreme.

Want to discover ways to maintain your HVAC system between service appointments effectively? Consult your local Aire Serv professional today to discuss our Advantage Plan Membership, which offers customers discounted rates on repairs and maintenance services, priority service, and discounts on parts and labor.

Improved Indoor Air Quality

Dust, pollen, and humidity can really mess with how your home feels. Improving your indoor air quality is about more than just a clean filter; it is about using the right air purifiers or dehumidifiers to keep the air fresh and breathable. Focusing on these upgrades helps reduce allergens and keeps your space feeling less stuffy year-round. It is a simple way to make your home healthier.

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HVAC Services We Can Help With

The Aire Serv Advantage

HVAC Services We Can Help With

Aire Serv offers expert air conditioner repair and replacement services to ensure you stay cool and comfortable.
Your local Aire Serv service professionals provide fast, reliable heater repair and installation. Whether you have a heat pump, furnace, or another system, we'll work efficiently to restore your heat and ensure you are comfortable.
We can help ensure your HVAC system receives the preventative maintenance it needs to help avoid breakdowns, extend its life, and optimize energy efficiency.
Aire Serv offers custom packages to improve indoor air quality with air purification systems, helping reduce allergens and eliminate odors.

Our Special Offers

At Aire Serv, we pride ourselves on being able to find affordable, real solutions for your heating and air conditioning issues. If you would like to learn more about the specials we are currently offering, do not hesitate to check out some of our coupons below!

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10% Off Any Service

For First Responders, Teachers, Seniors, Veterans and Military

Discount Code: NAT-HEROS-10%. Discount does not apply to equipment costs. Valid ID required to qualify. Seniors must be 60+. Not valid with any other offer. All services are performed by independently owned and operated franchises. Terms and Limits Apply. No cash value. Valid only at participating locations. Offer must be presented at time of order. Services may vary by location. Other restrictions may apply. Dwyer Franchising LLC. For full details, terms, and address visit neighborly.com/terms-of-use.
Expires: 09/30/2026

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Claim Offer NAT-HEROS-10%
$500 Off

Installation of a New High-efficiency HVAC System

Discount only applies to full system high-efficiency heating & cooling installations. Not valid with any other offer. All services are performed by independently owned and operated franchises. Terms and Limits Apply. No cash value. Valid only at participating locations. Offer must be presented at time of order. Services may vary by location. Other restrictions may apply. Dwyer Franchising LLC. For full details, terms, and address visit neighborly.com/terms-of-use.
Expires: 09/30/2026

Print Offer

Claim Offer
$50 Off

Your First Completed Repair

Discount Code: NAT-REPAIR-$50. Not valid with any other offer. All services are performed by independently owned and operated franchises. Te rms and Limits Apply. No cash value. Valid only at participating locations. Offer must be presented at time of order. Services may vary by location. Other restrictions may apply. Dwyer Franchising LLC. For full details, terms, and address visit neighborly.com/terms-of-use.
Expires: 09/30/2026

Print Offer

Claim Offer NAT-REPAIR-$50

Aire Serv of Wise County

Our service area extends well beyond Wise to ensure our neighbors across the region stay comfortable year-round. We provide reliable support to homeowners in Norton, Big Stone Gap, Coeburn, and Appalachia. Our team is ready to help in Pound, Saint Paul, or the surrounding communities of Andover and East Stone Gap. If you are unsure if we cover your specific neighborhood, just contact us to find out more.

We know how frustrating it can be when your HVAC system breaks down, so we’re always on standby, ready to help with HVAC repair or maintenance needs. And our Neighborly Done Right Promise^® ensures we’ll do the job right.

Need HVAC Repair or Maintenance Services? We Serve Wise, VA, and the Surrounding Areas

Whether you are in Wise, Norton, Big Stone Gap, or Coeburn, we have you covered. The team at Aire Serv of Wise County provides the reliable HVAC services Wise residents depend on for quality care. We also serve families in Appalachia, Pound, Saint Paul, Andover, and East Stone Gap. Our service professionals always prioritize your home comfort and total satisfaction. Ready to see the results? Take a look at some of our local testimonials and discover why so many Wise County neighbors trust our work.

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Frequently Asked Questions

If you have questions about your heater or air conditioner, we can answer them. Learn more about our professional HVAC services in Wise, VA, by reading our FAQs below or calling our friendly experts today.

As a national company, we have access to almost any brand. We provide five separate guarantees that ensure that if you have a problem, regardless of the name on the system, Aire Serv will be there to make it right.

We service and repair all major brands, including:
- Amana®
- American Standard®
- Aprilaire®
- Armstrong Air®
- Bryant®
- Carrier®
- Coleman®
- Daikin®
- Ducane®
- Dunkirk®
- Energy Kinetics® System 2000®
- Frigidaire®
- Fujitsu®
- Goodman®
- Heil®
- Honeywell®
- Hydron Module®
- Lennox®
- Maytag®
- Mitsubishi®
- OkoFen®
- Payne®
- Pensotti®
- Rheem®
- Ruud®
- Trane®
- York®
The U.S. Environmental Protection Agency (EPA) will implement several new HVAC regulations that take effect on Jan. 1, 2025, including restricting the use of certain refrigerants. Specifically, the mandate will phase out the R-410A refrigerant in residential HVAC systems, replacing it with either R-454B or R-32, depending on the manufacturer. For full details, please visit our blog on the 2025 HVAC Refrigerant Mandate.
We are connected with many warranty companies, and there is a great chance that we will easily be able to honor your warranty.
Almost all major credit cards are accepted by all locations, with cash, check, and financing options also available. Payment methods and financing options vary by location. Please contact your local Aire Serv for more information.
As a policy, we only install equipment and accessories we have our hands on from the beginning. However, some locations are authorized dealers for various products. Depending on the make and model, we will install these units but do not warranty products that we do not furnish. We instituted this policy as a safety precaution for you and an effort to prolong the longevity of your system. By taking other products from other companies and attempting to cobble a solution together, our ability to maintain the quality of work we hold ourselves to would be greatly diminished.
We do have 24-hour customer service, even on holidays, with guaranteed upfront pricing and no hidden fees.
As long as our service professionals do not happen to be booked with another call, we are available to serve you after business hours. We always charge by the job, not the hour.
At Aire Serv, we want to provide a world-class experience and, as such, we schedule our calls on a first-come, first-served basis. We refuse to cut corners or take shortcuts with our customers. Since that is the level of service we believe our customers expect, we schedule as promptly and efficiently as we can without losing quality.
With Aire Serv, you pay by the job, not by the hour. Once we discover the problem, some locations may waive the fee altogether if you decide to have us perform the full repair.
We don’t charge anything to give you a replacement estimate. In fact, we will come out and do a full Heat Gain/Heat Loss evaluation on your home to help you determine if your current system is installed and sized correctly — and whether or not you are currently overpaying on your utility bill — all absolutely free of charge.
There are many variables involved when designing the right system for your family and your home. Not only do we have to account for the actual system, but we also must consider the distribution system, refrigerant lines, plenums, and more. Because of this, we don't quote a price sight unseen. It is only fair to give you a price after evaluating the needs of the space and the solutions that work best with your budget.
Prices on Freon fluctuate daily, similar to the price of a gallon of gas. We believe in providing a world-class experience to every customer, which means sending a professional to your home to perform a Total Comfort Diagnosis. In most cases, there is a reason why Freon needs to be added, and our diagnosis will pinpoint the cause. We will explain all the solutions, and work never begins without your approval.

Smiling female Aire Serv professional leaning against branded truck.

Join Our Team

We are proud to be an employer of choice in the field of Heating and Air Conditioning throughout the United States and Canada. At Aire Serv, we believe in doing the job right, which starts with how we take care of our team members. When you put on the Aire Serv uniform, you join a team of professionals who care about one another and embody our core values of Respect, Integrity, and Having Fun In The Process.

Start your career with us today. We offer exciting opportunities for growth and success in an important space.

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HVAC - AC & Heating Services Near Wise, VA

Upfront pricing - you pay by the job, not the hour

Schedule Online

Customer Reviews