Meet The Team of Wake County!
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Davis Goodson
Franchise Business OwnerDavis has been in the HVAC industry for over 14 years. He was born and raised in Jacksonville, North Carolina, and graduated from The University of North Carolina Wilmington in 1991. Davis enjoys barbecuing with the family and dogs. When he’s not spending time with family, he’s working in his yard or playing golf. Davis’s favorite quote is, “We are all broken, that’s how the light gets in.”
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Richard Watson
Franchise Business OwnerRich started in the HVAC Industry almost 37 years ago. Although he was born in Lexington, Massachusetts Rich still considers himself a local since he has lived in Wilmington for 14 years. He enjoys playing a round of golf in his free time. His pets include two Siberian Forest cats and a West Highland Terrier. Rich’s favorite movies are The Bourne films.
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Marsha Goff
Office ManagerMarsha has been with Aire Serv for almost 6 years, where she serves as Office Manager for Aire Serv of Coastal Carolina and Aire Serv of Wake County. Born and raised in Tennessee, she moved to Burgaw, North Carolina in 2002. In her time away from the office, Marsha enjoys listening to country music, spending quality time with her grandchildren and being out on the water in her boat.
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James Holtzmaster
Service ManagerJames was born and raised in Chenago Forks, New York, and attended HVAC school at VTI in Phoenix. He was in the Marine Corps for 9 years prior to being in the heating and air industry. James loves spending family time with his wife, Gabrielle, and their 2 year old daughter, Laina. Aside from being a family man, he enjoys hunting, eating chicken wings, and traveling to a little island in Canada that his grandparents own. James’ 5-year goal is to have his own Aire Serv franchisee.
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Kym Farmer
People Services DirectorBorn and raised in Melbourne, Australia, Kym has been a vital part of our Aire Serv team for almost four years. Prior to coming on board, she worked in the printing industry where she did just about everything except work on the production floor. Kym has been happily married for 20 years to her U.S. Marine and together they have two amazing children. On the weekends, she likes to do home improvement projects and spend time with family and friends. Fun fact about Kym: she lived in Okinawa for 6 years
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Bill MacGowan
Customer Service RepresentativeBill has been working in the HVAC industry for almost 26 years, and with Aire Serv of Wake County for 7 years. He is currently in Leland, North Carolina but has lived in the Carolinas with his wife and daughter for over 20 years. In his free time he likes to BBQ, watch movies, and spend time with family. Bill’s favorite quote is, “Do it right the first time and do it with class
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Brianna Goff
Customer Service RepresentativeBrianna, originally from Springfield, Tennessee has been with Aire Serv of Wake County for almost 3 years. She previously worked as a YMCA Camp counselor and is currently taking online classes at Liberty University. She has a gorgeous 1-year-old daughter, wonderful family, and two fur babies that she enjoys spending time with. In her spare time, Brianna is a hardcore crafter and owns a side business selling personalized gifts!
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Lilly Marschall
Customer Service RepresentativeLilly was born and raised in a small town in Pender County, North Carolina. Her previous job experience includes customer service for over 7 years. In her free time, she likes to read and spend as much time with her two young boys as possible. Lilly hasn’t traveled outside of the US, but St. Augustine, Florida has been her favorite vacation spot. Her 5 year goal is: to be graduated from school starting my nursing career
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Lindsey Chilkotowsky
Customer Service RepresentativeWe are proud to have Lindsey on our Aire Serv team. Lindsey was born in New Jersey, grew up in the San Francisco area, and has a property in Canada. She enjoys outdoor music festivals no matter how big or small. Lindsey’s favorite quote is from Dr. Seuss: “Today you are you, that is truer than true. There is no one alive who is truer than you.”
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Blake Williams
Service ProfessionalBlake has been in the HVAC Industry for 7 years. He was born in Jasper, Alabama and attended Bevill State Community College and Colorado Technical University - pursuing a degree in Business Administration while in the Marine Corps. Blake is a huge Alabama football fan. He enjoys reading books about personal improvement and spending time with his three kids, ages 8, 6 and 2! Blake loves seafood, steak and anything spicy.
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Dan Tordella
Service ProfessionalDan was born in New Jersey and moved to Wilmington in 2007. He graduated from Cape Fear Community College through their HVAC Diploma program. In his spare time he likes watching Panthers football and playing drums with his band. His family tries to travel to upstate New York for vacation once a year when he can get all 7 of them together at the same time.
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Matthew Luongo
Service ProfessionalMatthew has been a foundational part of our Aire Serv franchise for over 6 years. Before entering the HVAC industry, he was in the automotive industry for 10 years. Matthew is a Massachusetts native that loves to mountain bike and travel. He has been to many different states and has even traveled internationally to Italy and France. Matthew loves spending time with his two children, watching Patriots football and listening to any music, except country.
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Ralph Nichols
Service ProfessionalYou wouldn’t believe it but Ralph isn’t only an expert at heating and air with Aire Serv of Wake County. He also knows his way around the kitchen and has been a chef for over 18 years! Italian food is his preference. Ralph is from New England, has 5 kiddos, and his favorite place to travel is Maine Coast. We are lucky to have had Ralph on our team for the past four years!
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Tanner Temple
Service ProfessionalTanner was born and raised in Troy, Michigan. He comes from a military background, where he worked as a motor transport operator in the United States Marine Corps prior to being in the heating and cooling industry. He is currently working on getting his EPA certification and continuing his education on his current skillsets. In Tanner’s spare time, he enjoys fishing and playing with his two dogs. His favorite quote is, “You miss 100% of the shots you don’t take”.
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Joshua Ray
Lead Installation ProfessionalJoshua is a Jacksonville native, born to Marine parents. After working in Colorado and Louisiana, he returned to Jacksonville to be closer to his family. Josh enjoys hiking, camping, going to the beach, reading all types of books from sci-fi to history, watching movies, and playing video games in his free time. He currently has four cats and two dogs and splits his time between Jacksonville and Kinston.
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Kyle Le
Lead Installation ProfessionalKyle was born and raised in Soc Trang, Vietnam. After years of working at his families business, he realized his calling was in the heating and central air industry. That was in 2006 and he’s been in the HVAC industry ever since! Kyle loves spending time with his wife and his beautiful 13 year old daughter. In his spare time, he loves taking his family fishing or bowling. Kyle’s favorite quote is, “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”
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Alan Cobb
Installation ProfessionalAlan has been an incredible asset to our family-owned Aire Serv. He offers HVAC installations and HVAC repair services from Wake County to Lee County. Alan comes from a military background. He worked on helicopters in the United States Marine Corps for 6 years prior to being in the heating and air industry. We have been blessed to have him on our team.
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Keenan Bushinski
Home Comfort DesignerWe are grateful to have Keenan on our Aire Serv team. Keenan was born in Minnesota and moved down to North Carolina in 2005. After living in the Charlotte area for many years, he made another move in 2017 to Wilmington. In his free time Keenan likes fishing, boating, and he enjoys cooking. His favorite quote is by Henry Van Dyke, “Some succeed because they are destined to, but most succeed because they are determined to.”
