4.9/5

942 Ratings

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Zach Hamlin
Zach Hamlin via Google

We called Air Serv and within the next day they were out taking care of heating unit. Ryan Nelson went above and beyond to help he gave straightforward answers and great advice! We would recommend Air Serv 100%.

Response from Owner

Thank you for recommending us, Zach! We're glad Ryan provided transparent information and clear communication when resolving your heating concern. We look forward to passing your kind feedback along, and we hope to help you again. The Aire Serv Team

Chris Howle
Chris Howle via Google

I could not ask for better service from a HVAC company. They called me to let me know when the service representative was scheduled to arrive. Ryan took the time to explain everything that was going on with my heater and made all the necessary repairs to get our heat going again. Thank you Ryan for your professionalism and dedication in providing accurate and honest workmanship.

Response from Owner

We appreciate you sharing your experience, Chris. Having a reliable HVAC company that keeps you informed and explains the work being done makes all the difference, and we’re glad Ryan delivered that level of service. Getting your heat back up and running is always the priority, but making sure you feel confident in the repairs is just as important. Thanks for trusting Aire Serv with your heating system—we’re always here when you need us! The Aire Serv Team

Shelly Howle
Shelly Howle via Google

Our heater would not work and we call for them to come out. They came very promptly. Ryan Nelson is amazing. Very professional and kind. He was extremely through and explained everything and was up front with us the whole time. I couldn't get up there with him hut he took the time to take pictures and videos to show us exactly what needed to be done. I highly recommend Aire Serv!!

Response from Owner

We’re glad we could get your heating system checked out quickly, Shelly. Ryan’s thorough approach and clear communication are exactly what we aim for, and it’s great to hear he took the time to show you everything that needed attention. Transparency is important when it comes to HVAC repairs, and we appreciate you trusting Aire Serv to get the job done right. Thanks for the recommendation! The Aire Serv Team

Thomas Nunamaker
Thomas Nunamaker via Google

Today we had an issue with our heat not working properly. Ryan Nelson with Aire Serv came out and did a fantastic job getting heat back on in our. He quickly diagnosed the issue and worked directly with the manufacturer to quickly resolve. I would recommend Ryan Nelson and Aire Serv for any and all of your HVAC needs.

Response from Owner

We appreciate you sharing your experience, Thomas. When a heating system isn’t working properly, fast and accurate diagnosis is key, and it’s great to hear Ryan handled everything efficiently. Working directly with the manufacturer to get things resolved quickly is just part of making sure your system is running as it should. Thanks for trusting Aire Serv for your HVAC service, and we appreciate your recommendation! The Aire Serv Team

Joseph soto
Joseph soto via Google

Great work from Jeremy one of the techs he came out did a great job and fixed the issues in under a hour really pleased!!!

Kent & Carol Pendergrass
Kent & Carol Pendergrass via Google

Airserv installed a new a/c system in my home. Mike,Steven and Tony did a great job. Were very professional and did a great job installing new unit outside and in attic. I highly recommend Airserv for any a/c or heat issues.

Response from Owner

Thank you for your recommendation, Kent! It was our pleasure to install your new A/C system. We'll be sure to let Mike, Steve, and Tony know you appreciate their efforts to keep you comfortable in your home. The Aire Serv Team

Sue Ann Kerby
Sue Ann Kerby via Google

Just needed a check up. But he was very thorough.

Response from Owner

Thanks for choosing us for your HVAC needs, SueAnn. We're glad your check-up was helpful! The Aire Serv Team

diana shark
diana shark via Google

Emmy, Jenna, and Kelsie were amazing to get me in even with my hectic work schedule. Andrew was personable, and he even showed us where the problem was. He explained the steps along the way. Cheyanne is doing a great job to look into our warranty as well to ensure we are getting taken care of! Aire Serv truly treats you like family!

Response from Owner

We’re so happy to hear that Emmy, Jenna, Kelsie, and Andrew were able to make your experience smooth, Diana! It’s great to know that Andrew took the time to explain everything, and that Cheyanne is helping with your warranty. We truly strive to treat every customer like family, and we’re grateful for your kind words. Thanks for choosing Aire Serv, and for sharing your review! The Aire Serv Team

Melinda Caldwell
Melinda Caldwell via Google

The tech was nice and very thorough. Would recommend.

Response from Owner

We’re glad to hear our service professional provided thorough service, Melinda! Thank you for your kind words and for recommending us. We truly appreciate you choosing Aire Serv! The Aire Serv Team

Pam Fuller
Pam Fuller via Google

I called Granbury Air Serve On Wednesday this week, my thermostat went out and here they are on Friday to fix it. They sent Ryan Nelson out and instead of just automatically installing a new one, he troubleshooted the problem and it wasn't the thermostat at all. Ryan has been my service tech for several years now and he is always very professional and knowledgeable in his work. I trust Granbury Air Serve with my heating and ac work completely, and I never doubt what Ryan tells me. If you need a good HVAC, call Granbury Air Serve and ask for Ryan Nelson to come help you.

Response from Owner

Thank you, Pam, for your wonderful recommendation! We're always grateful to serve you and are delighted to hear that Ryan did his due diligence to locate the exact issue you were experiencing. We look forward to passing your appreciation along and are happy to be a heating and cooling company you can count on! The Aire Serv Team

Kelly & John English
Kelly & John English via Google

We were very pleased with the service and outcome on our entire system and insulation Thanks John E Granbury Texas

Response from Owner

Kelly, thank you for sharing your feedback! We’re glad to hear you’re pleased with the service and improvements made to your system and insulation. We appreciate you choosing Aire Serv and look forward to helping you again in the future! The Aire Serv Team

B B
B B via Google

Air Serve is a fantastic company. Starting with the office staff which are always helpful ( shout out to Emmy). Our tech Casey is always on time and thoughtful and extremely detailed with pics and videos. The install team was fantastic and fixed/ replaced most of what my last aircon service company neglected when installing my new unit. If I could give 10 stars , I’d try to give 15. I trust and appreciate this company completely and most importantly they all seem to like each other and work well as a team

Response from Owner

We're proud to be a heating and cooling company you can trust, and we appreciate being your go-to to keep you comfortable in your home! It's always our pleasure to make your experience with us a seamless one from start to finish and share our work with you every step of the way. We're glad we could get your unit up and running again and earn your satisfaction. Thank you so much for your great feedback and for all of your stars! We'll be sure to pass your kind comments along to Emmy and Casey. The Aire Serv Team

Gracie Smith
Gracie Smith via Google

ryan nelson was very knowledgeable and did an excellent job. thank you very much for your service!

Response from Owner

We’re glad to hear Ryan provided excellent service, Gracie! It’s great that his HVAC expertise helped solve your heating or cooling issue efficiently. Thanks for sharing your great review! The Aire Serv Team

Del Marty
Del Marty via Google

Ryan Nelson did a great job. Thank you for your service.

Response from Owner

We’re glad to hear Ryan did a great job, Del! Thank you for choosing Aire Serv for your HVAC needs. We appreciate your feedback! The Aire Serv Team

esme avalos
esme avalos via Google

Absolutely amazing service! The phone call with Kelsie was wonderful and Ryan was absolutely helpful. I definitely recommend!!

Response from Owner

Thank you for your recommendation, Esme! We're delighted that Kelsie and Ryan's helpful service stood out to you and we'll be sure to celebrate your feedback with the team. If you need us in the future, please don't hesitate to call! The Aire Serv Team

Sheilah Ross
Sheilah Ross via Google

Ryan did an excellent job as always. Emmy in the office is wonderful too!!

Larry & Marsha Hulsey
Larry & Marsha Hulsey via Google

They were all very professional and friendly,and kept us very well informed every step of the job!

Response from Owner

It’s wonderful to hear that our team was both professional and friendly, Marsha! Keeping you informed throughout the job is important to us, and we’re glad to know you felt well taken care of. Thanks for sharing your experience! The Aire Serv Team

Barbara Butler
Barbara Butler via Google

Aire Serv did an excellent job. They answered all our questions and installed the equipment we needed. The technicians were friendly and professional. The installation was very neat. Pricing was competitive and we think with Aire Serv we got a lot for our money. Very happy with their work.

Response from Owner

Thanks for trusting us with your installation, Barbara! We're happy to hear you're pleased with our HVAC team's service. Your review is appreciated! The Aire Serv Team

Cindy Ernst
Cindy Ernst via Google

I highly recommend Aire Serv. I’ve been using them for 8 years and haven’t been disappointed yet!

Response from Owner

We're proud to be your go-to HVAC team, Cindy! Thank you for your recommendation and your continued trust in our services. The Aire Serv Team

lindsey parrish
lindsey parrish via Google

Jeremy helped explain our situation and help get it solved immediately. By far the best we have had come out to help us.

Response from Owner

Lindsey, thank you for recognizing Jeremy's efforts to help you! We're glad he could resolve your issue so you can stay comfortable in your home. We'll be sure to pass your kind feedback along! The Aire Serv Team

Total number of 5 star reviews :913

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