• Locally Owned and Operated

    Lee Downing

    Franchise Business Owner

    With about 20 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of East Nashville. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With a team of about 50 members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of East Nashville can better serve the needs of the area customers. As the business continues to grow, Lee has been awarded many awards over the years for Aire Serv top performances such as Franchisee of the Year in 2018 and he continues to be on the Top Gun list of top franchises each year.

  • Stacey Pruitt


    Serving as our Chief Operating Officer, Stacey knows Aire Serv backwards and forward. She has served our team, along with our owner, Lee Downing, from the beginning of building the business. Our team members know that she is the go-to person for questions that occur in the office or out on the job. Stacey was recognized as Office Professional of the Year 2016, and an award of Excellence in Management in 2021. She continues her professionalism for our customers each day. The family-based business is where Stacey feels she can do her best job. The employees and the customers are a priority at Aire Serv. She enjoys her husband and children whom she can have fun with while riding their side by side ATV.

  • Tommy Crook

    Operations Manager

    With about twenty years of HVAC experience and an EPA/NATE certification, Thomas has also worked in customer service and administration as well. Thomas feels it's been an honor to work in the HVAC industry and has been blessed to be mentioned by some of the best in the business. The highlight of his life is his son who means the world to him. Hobbies include hunting, bass fishing, grilling/smoking food, and he enjoys cars, too.

  • Emi Kate Woodall

    Office Manager

    With 15 years in the workforce in a variety of industries, Emi Kate has a Bachelor's Degree in Agriculture and a Master's Degree in Secondary Education. Working as branch manager, Emi Kate is the go to person in the office from customer service to tech scheduling and everything in between. She has a passion to help people in whatever way she possibly can. By working for Aire Serv where she is part of a family-oriented business, she believes she will grow professionally where she learns more and more about the HVAC business industry. She enjoys spending time with family and friends, her pet dogs, as well as her many cows.

  • Jackie Howard

    Director of Marketing

    After earning a degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for twenty-three years. Throughout her years of teaching, she earned 2 masters level degrees in education. Owner, Lee Downing was one of her students and she is happy to serve as the Director of Marketing for Aire Serv. Using advertising strategies, Jackie will continue to help Lee make Aire Serv the best HVAC business around.

  • Brittany Hopkins

    Marketing Manager

    Brittany is on our marketing team after earning her associates degree in Business Administration and working toward her bachelor's degree. She enjoys the business office environment where she can be a team member to help customers behind the scenes. Brittany enjoys the outdoors, photography and writing. She is married and she values her family and friends and being active in her church.

  • Tammy Daily

    Customer Service Representative

    With over 20 years of customer service experience, Tammy enjoys working with people to help them with the HVAC needs. As a mother and grandmother, she enjoys spending time with her family. She enjoys sports and animals in her spare time.

  • Blake Musick

    Service Professional

    With EPA certification and over 10 years of HVAC experience and other customer service experience, Blake joined our team to service our Nashville area customers with their HVAC needs. He enjoys his kids, his pets, gaming and working on cars.

  • Brad Poole

    Service Professional
  • Joe Henry

    Service Professional

    With over 26 years of diesel technician experience, Joe has moved over to the HVAC industry with 4 years of experience. He serves our customers on the service technician team. Joe is married, has two pet dogs and they love to hunt, fish, kayaking, and hiking.

  • Matt Anderson

    Service Professional

    By holding a universal EPA certification, Matt is a service professional on our team. With ten years of HVAC experience and three years of electrical experience, Matt joins our team to work for our customers in the best way possible.

  • Bryan Crook

    Installation Professional

    With EPA Type II certification and over a decade of HVAC experience, Bryan joins our team with customer service experience, too. He enjoys working hard and is glad to join the Aire Serv team.

  • Elaina Isabell

    Home Comfort Designer

    Elaina brings a positive outlook and attitude to our Aire Serv team. She enjoys spending time with family and friends and her spiritual walk is most important to her. She stays busy with her family as well as enjoys riding motorbikes, a jetski, traveling and going to concerts.

  • Shan Erickson

    Home Comfort Designer Manager

    With over thirty years of work experience in education and management, Shan serves the Aire Serv team as the Home Comfort Designer Manager. His expertise is in new installations and he is happy to work for a company that has a family atmosphere that cares about the customers more than just the air conditioning. Shan strives to continue to meet the customer’s needs while earning a place in the Heavy Hitters Club for Top Sales in the Aire Serv company. With two exceptional adult children and a wife, Shan knows he’s where he’s supposed to be at this time in his life.

set of AC units
  • 5 out of 5 Star Rating
    “Best AC guys around!”

    - Christy I.

  • 5 out of 5 Star Rating
    “The installers were very professional and knowledgeable.”

    - Joseph P.

  • 5 out of 5 Star Rating
    “Aire Serv management and technicians were fantastic!”

    - David S.

  • 5 out of 5 Star Rating
    “Thank you again for such wonderful service.”

    - Cheryl R.

  • 5 out of 5 Star Rating
    “Good Friendly Service”

    - Kyle S.

  • 5 out of 5 Star Rating
    “When you have a company that puts you first by being courteous, respectful, honest, and above all professional, it always leads to great service.”

    - Joe A.

  • 5 out of 5 Star Rating
    “Excellent Help From the Beginning”

    - Teresa and Kevin K.

  • 5 out of 5 Star Rating
    “It is very refreshing to have a positive experience with a business.”

    - Honour S.

  • 5 out of 5 Star Rating
    “It is nice when you can find a company with genuine good and reliable service. I have found their staff to be well trained and willing to get into the problems with recommendations. Thanks for being available to us.”

    - Erin S.

  • 5 out of 5 Star Rating
    “They went above and beyond my expectations!”

    - Ashley J.