When your furnace or air condition quits on you, the last thing you'll want to do is waste valuable time looking for a trustworthy HVAC technician! Understandably, you just want the problem taken care of—and quickly. But you'll also want to be sure you hire a contractor you can count on.
Also, once you find a reliable technician, then you can trust that business with all your future needs. Whether you need HVAC cleaning, inspections, maintenance, or repairs, this blog will help ensure you're never stuck shivering or sweating while you try to find the right heating and cooling company in McKinney.
1. How Long Have You Been in Business?
Businesses that have stood the test of time survive economic booms and busts by providing quality services and consistently putting customers first. It's important to hire a heating and cooling company that has proved their reliability, accountability and dedication to the Dallas community. While inquiring how long an HVAC business has operated for, it's also important to ask about the experience of their individual technicians. The more experience a HVAC repairman has, the better workmanship he or she will provide.
2. Read Customer Reviews
The best way to know a company's strengths and weaknesses is to check their online reviews. Not only will you be able to see a range of comments, but you should also be able to find photos of completed work. This is important so you can have a sense of what a repairman might do in your house. Check reviews that are the most current. Sometimes, a business' quality of work might decrease—or increase—as the months go by. That's why you should always look at the most up-to-date reviews. After all, any home service is only as good as its last job!
Finally, pay attention to the business' rating. At Aire Serv of Dallas, we're proud to say that we're one of the highest rated HVAC service providers in the state, with a 4.9/5-star rating on Google My Business. Our hard-working technicians and office staff go the distance for our customers, and it shows.
3. Make Sure the Technicians are Licensed
You should always double check to make sure the HVAC contractor requires all their technicians to be trained and licensed. In Texas, it's a legal requirement to have a license for anyone who works in air conditioning and refrigeration. Also, hiring a licensed contractor shows that he or she understands the responsibility of working in a home service industry. Your air conditioner and furnace are complex pieces of technology, so it's very important you hire a contractor who knows what they are doing.
4. Do You Have a Guarantee?
Any HVAC technician worth their salt will stand behind their work with a guarantee. Not only does a guarantee protect your interests in the rare event something goes wrong, but typically companies that are confident in their abilities will offer a guarantee or warranty. It's a sign of professionalism and a way to deliver exceptional customer service. At Aire Serv of Dallas, we back all our work with our Done Right Promise. If it's not done right, we promise to make it right! It's our way of showing you we truly care about customer satisfaction, and that your peace of mind is important to us.
5. How Does Pricing Work?
Being on the same page with your HVAC contractor when it comes to pricing is crucial. It’s important to choose a company that offers upfront costs while being transparent about the entire pricing process. Take a moment to find out (or ask the HVAC company) if they require a deposit, if they offer installment plans and what methods of payment they accept. For instance, some smaller operations don't accept credit cards because of the extra fees. Likewise, many businesses no longer take checks as a method of payment. If you're planning to cover your air conditioning service or furnace repair a specific way, make sure the company will accept your method of payment.
6. When Can You Start?
Once you've settled on an HVAC repair company that you trust, is highly experienced, has great customer feedback, offers a guarantee, has licensed technicians and accepts your chosen method of payment, it's time to ask about availability!
Naturally, if you're in an urgent situation, you need to hire a company that offers emergency services. However, if you're not dealing with an emergency, look for a company that enables you to book an appointment time. Many HVAC contractors will give you a “window” of time when they might arrive. You could be waiting for more than six hours just to get your unit repaired. Don't waste your valuable time waiting for repair services when you could choose a company that accommodates your schedule. At Aire Serv of Dallas we provide both emergency repairs and convenient appointment times.
Hire Our Expert Technicians Today!
Quality workmanship and exceptional customer service are our top priority at Aire Serv of Dallas. We understand that you rely on air conditioners and furnaces to maintain comfort throughout the seasons. We also know that your HVAC system impacts the quality of the air you and your family breathe every day. When something goes wrong with heating and cooling in your McKinney home or business, trust our experienced, qualified, and hard-working technicians to help. We provide comprehensive installation, repair, and maintenance services. Also, you can count on us to bring all the necessary equipment, follow diligent safety procedures, and be transparent with you throughout the entire job. There are many issues that can pop up over the years in your HVAC system, which is why our goal is to build long term relationships with all our clients. That way, we can provide heating and cooling solutions for your household year after year.To discover the Aire Serv of Dallas difference today, we invite you to contact our HVAC repair team at 972-992-5648 . You can also reach us online through our website. We're looking forward to meeting you and helping with all your future heating and cooling repairs.