John Maley
John Maley via Google

Terrence is fantastic

Response from Owner

Thank you, John! We agree, Terence's expertise and professional work make him a valued asset to our team. It's our pleasure to provide heating and cooling services you can count on! Aire Serv of Metairie

Joseph Poon
Joseph Poon via Google

Terrence was very knowledgeable and friendly. Can’t thank him enough👍

Response from Owner

We’re glad to hear that Terrence was knowledgeable and friendly, Joseph! It’s great to know he made a positive impression. Thank you for your kind words! Aire Serv of Metairie

David Reece
David Reece via Google

Just had the owner himself come out to my place on a last-minute call! It’s so great to work with a local technician and company.

Response from Owner

We're glad we could be there quickly to help you stay comfortable in your home. Thank you for your trust in our team! Aire Serv of Metairie

Christopher Meyer
Christopher Meyer via Google

We had a Saturday evening AC emergency and Terrence Trotter was our technician. He was excellent. He was polite, knowledgeable and very helpful in explaining what happened. Terrence was the picture of professionalism and Aire Serv is lucky to have a team member of his caliber. Thank you and we will recommend Aire Serv as a company you can depend on.

Response from Owner

We're glad we could come to the rescue, Christopher! Thank you so much for sharing this kind recognition of Terrence's HVAC expertise and excellent service. It was our pleasure to ensure you're nice and comfortable at home again! Aire Serv of Metairie

Amy O’Neill
Amy O’Neill via Google

Our experience was great! Terrence and the whole crew were professional, informative, and efficient. We will definitely be going to them for all our AC and heating needs in the future.

Response from Owner

Your review is greatly appreciated, Amy! We're happy to hear that Terrence and the rest of the crew were professional and efficient. Thanks for choosing us for your HVAC needs! Aire Serv of Metairie

Raymond Baker
Raymond Baker via Google

Response from Owner

Thank you for your support of our HVAC services, Raymond! Aire Serv of Metairie

Caroline McCaffrey
Caroline McCaffrey via Google

Terence provided absolutely fantastic and speedy service. We will definitely be going back to Aireserv and Terence for all our air-conditioning needs!

Response from Owner

Thank you for your wonderful review, Caroline! Your satisfaction with our service is our priority, and we're delighted that we will be your go-to heating and cooling company. We'll be sure to share this great review with Terence, and we look forward to serving you again! Aire Serv of Metairie

Jenna Jordan
Jenna Jordan via Google

Our technician came at 10 PM on a Sunday, diagnosed our problem and had it fixed by midnight. Cannot recommend them enough!

Response from Owner

Thank you for sharing your positive experience with us! We understand that HVAC issues can arise at any time, and we're glad we could assist you even during the late hours of a Sunday. Our team takes pride in delivering efficient and timely solutions, and we're thrilled to hear that your technician was able to diagnose and fix the problem promptly. Your recommendation means a lot to us, and we're here whenever you need assistance in the future. Thank you for choosing us for your HVAC needs!

Lauren Stafford
Lauren Stafford via Google

Terence just left our home after making some urgent repairs to our AC system, which decided to break down past 8:00 on a Friday evening. We called around but could not find anybody available later in the evening until we lucked out and found AireServ and Terence. Not only did we pay a very reasonable price for the repairs, but I found the service charge entirely worth it for such prompt, efficient, experienced, knowledgeable service. He also discussed some future upgrades we might consider for our aging system, and when we do, I know we'll be calling them back! I would give six stars if I could.

Response from Owner

Lauren, we're so glad you could depend on our emergency services for your AC repair! It's great to hear that you found our prices fair and that Terence's advice on future upgrades was helpful. We look forward to working with you again, and we appreciate your kind review! Aire Serv of Metairie

L K
L K via Google

Terrific company. Knowledgeable, explained the issues clearly and showed up late on a Friday night! With a smile too.

Response from Owner

We are very happy you enjoyed our service and it's always our pleasure to serve our customers! We look forward to continuing this relationship in the future!!!

Tariq Aldahir
Tariq Aldahir via Google

Terrence and his crew are real pros! They are fast and efficient, you cannot ask for better. They came out and change my entire 5 ton system in under 8 hours with a good name brand system. Thank you guys for everything!

Response from Owner

Tariq - thank you for leaving Aire Serv of Metairie a kind review! We are happy to hear our team was able to install your new HVAC system in a timely manner. Stay comfortable & give us a call if you need our services in the future!

Miller Gunn
Miller Gunn via Google

Great, knowledgeable communication and timely installation. Highly Recommend!

Response from Owner

Miller - thank you for leaving Aire Serv of Metairie a review! We value you as our loyal customer. If you run into heating or cooling issues in the future, we are just a call away!

Gillian Javetski
Gillian Javetski via Google

We LOVE Aire Serv! Terence Trotter just left our house and we are so, so grateful to him. The whole Aire Serv team was so timely and professional, and Terence did an incredible job of efficiently diagnosing our problem and solving it immediately. We've had experiences in the past with HVAC companies overselling services for the commission. That is not the case here at all - Terence was incredibly honest, and informative, and we could tell he had our interests at heart. If you are in the New Orleans area and need HVAC support, Aire Serv is the best. Thank you, Terence!

Response from Owner

Gillian - thank you for leaving Aire Serv of Metairie a kind, detailed review. It's great to know you received top-notch services from our team! If you run into a heating or cooling issues in the future, know our team is here for you. Stay cool this summer!

Carol Eshleman
Carol Eshleman via Google

So incredibly thankful for Aire Serv!! Terrence came out to check on my unit because we had a horrible leak. He was so kind and actually worked with me with options instead of just finding the most expensive fix. What a great guy! What a great company!

Response from Owner

Carol - thank you for leaving Aire Serv of Metairie a review. We are happy you chose our team to help fix your HVAC leak! If you have any questions or issues in the future, we are just a call away.

Kellie G Tunstall
Kellie G Tunstall via Google

Always timely and amazing service. I highly recommend. Very friendly and kind!

Response from Owner

Kellie - thank you for choosing Aire Serv of Metairie! We appreciate you taking time to leave us a review. If you need heating or cooling services in the future, we are just a call away.

Eric Zuniga
Eric Zuniga via Google

Highly recommend Aireserv Metairie. Terence has helped us with two separate a/c issues and he’s always very honest and extremely knowledgeable. These guys never try to get one over on you or overcharge. We will continue to use them for all our a/c needs.

Response from Owner

Eric - thank you for taking time to leave Aire Serv of Metairie a review. We love hearing positive feedback from our loyal customers. If you need heating or cooling services in the future, don't hesitate to give us a call!

Kristen Boulet
Kristen Boulet via Google

They came out late at night because my AC was not working. The problem ended up being a clogged tube. They were very professional and informative! I will DEFINITELY only use them from now on!! 😁

Response from Owner

Kristin - thank You for your wonderful review and your trust in our Air Conditioning services! We strive to be informative and professional. Let us know if we can help in the future!

Leslie Hertz
Leslie Hertz via Google

Terrence was extremely friendly, informative, and responsive. It was nice to work with someone who was honest and not trying to oversell me. They did a great job!

Response from Owner

It was indeed a pleasure to work with you and your family... We pride ourselves on honesty, integrity, and craftsmanship in our work! I look forward to checking out your new Air Conditioning and Heating system for its first maintenance this spring!!!

Jeff Couret
Jeff Couret via Google

Terrence is a stand-up guy, he really helped me learn about how to make our AC more efficient so we can save money on our energy bill

Response from Owner

Thank You for your kind words Mr. Couret. Knowledge is Power and we try our best to provide truthful and impactful information on Air Conditioning, Heating, and Indoor Air Quality whenever we can! Energy bills are spiking and every dollar we can save is important to our clients at this time!

Taylor Marino
Taylor Marino via Google

I called Airserv for their 24 hour emergency tech visits at 8 pm for an issue with my AC unit. Terence showed up at my house 10 minutes later with his tools and a smile. It was an easy fix and he was in and out in 15 minutes. I would recommend them to my neighbors.

Response from Owner

Thank You for your review! We look forward to servicing all of you Air Conditioning and Heating needs in the future! Give us a call about our Advantage Plan (Maintenance) if you're interested.

Total Number of Reviews:37

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