Aire Serv of Newark is a family-owned HVAC company serving Newark and northern Delaware since 2001.
We have served northern Delaware for more than 25 years, and more than 3,000 five-star reviews tell the story better than we can
When you call us, you are calling neighbors who genuinely care about getting your job done right.
Your experience with us starts with a family that built this business from the ground up.
Ben Boyce founded his heating and cooling company in Newark with a straightforward goal: do excellent work, train people the right way, and build something his whole family could be proud of.
When the family converted to an Aire Serv franchise in 2009, they traded the notebook for real systems: scheduling tools, training programs, and the backing of Neighborly, one of the largest home services networks in the country.
That change did not make your local Aire Serv of Newark, DE any less local. It made them better at what they were already doing.
Today, our team has grown to more than 115 employees, all trained to deliver the same standard of service Ben set out to build from day one.
The family values and hands-on approach stayed exactly the same. What changed was the infrastructure behind them, giving you consistent, reliable service every time you call.
Your trust in an HVAC company starts with knowing they actually understand the equipment in your home.
We hold certifications and authorized dealer status for some of the most respected brands in the industry, including Lennox, Bosch, Rheem & Ruud, Mitsubishi, and Weil-McLain.
This depth of training is not something every HVAC company can offer. These certifications mean your technicians are not guessing when they work on your system.
They have been trained and certified on the equipment by the manufacturers themselves.
We have earned more than 3,000 Google reviews, with a 4.9/5 rating. That is not a number we take lightly.
It reflects 25 years of showing up on time, being honest about what your system needs, and standing behind our work.
In 2024, we received the Neighborly Award of Excellence, given to franchise locations that consistently deliver outstanding customer experiences. We are also BBB Accredited with an A+ rating.
What truly matters, though, is that when you call for an emergency at 9 PM in January, or after returning from a trip, someone picks up and a technician shows up who knows what they are doing.
Being part of the Aire Serv and Neighborly family gives you something an independent shop cannot always offer: a guarantee that goes beyond a handshake.
The Neighborly Done Right Promise means that if something is not right, we make it right. Our technicians are trained to national standards, background-checked, and held to a consistent level of service regardless of the location that serves you.
At the same time, every decision about how we run this business is made locally.
We know Newark. We know your neighborhood, the housing stock, the older systems in the homes closer to downtown, and the newer construction on the outskirts.
We are not assigning your call to whoever is closest on a national dispatch map. We are your neighbors.
If you want to know more about what our customers think before you call, we encourage you to read our reviews. When you are ready to schedule service, contact us.
We are here for you.
At Aire Serv, we keep our promises because your trust matters most. Our professionals arrive on time, communicate clearly, and deliver quality solutions at fair prices. Count on our experts for courteous service, clean work areas, and attention to detail. We stay honest and do what's right—always.
Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.
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Making only agreements we are willing, able, and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: “Above the line…”
Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never say anything about someone that we would not say to them.
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Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customers' needs in every situation.
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