4.6/5

246 Ratings

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Belva Benish
Belva Benish via Google

What a wonderful person GOD sent to service my air conditioner. Punctual, pleasant, professional..praise worthy....give him a try. You won't regret it.

Response from Owner

Belva, thank you for your kind words! We're hard pressed to think of a better compliment than "this service professional was sent by god," and we're grateful for your glowing recommendation. The Aire Serv Team

Leslie Koss
Leslie Koss via Google

Ian came 2x my house is duct work jigsaw puzzle Replacement thermostat installed 8yr old...Doug patient with my issues House 100yr old relic.... Was WA Heat Cooling 👋 not anymore Bought out by corporate Co. Customers leaving fast

Response from Owner

Thank you for your excellent rating. We're glad we could help you stay cool this summer! The Aire Serv Team

Mele Sablan
Mele Sablan via Google

We had our AC go out and it was 86 degrees in the house! Air Serv sent Niko over the same day and he troubleshooted the problem and gave a super thorough report so that we knew all of our options. When the time came to replace the unit, we knew who to call! Donovan and Niko sweated it out in the summer heat to get our new unit installed. They were so kind and thorough and we were up and running with a cool house before the end of the business day! Jess in the office was equally kind and helpful — I can’t recommend Air Serv highly enough.

Response from Owner

Thank you for your wonderful recommendation, Mele! We're glad we could repair your AC unit and then come back out to replace it entirely. We want to keep you comfortable in your home all year round and are glad our team could expertly install the new unit for you. We look forward to passing your appreciation along to Niko and Donovan! The Aire Serv Team

Penny Smith
Penny Smith via Google

Ian is my hero! Not only did he get my AC up and running he was kind, professional, and polite. I would absolutely give him 5 stars! Also, Jess in the office is spectacular, she was very helpful and explained everything so I was able to understand it. Y'all rock!

Response from Owner

Thank you for your five stars, Penny! We're glad Ian could save the day and get your AC blowing cool air again for you. We'll be sure to pass your appreciation along! The Aire Serv Team

Christina Stollenwerk
Christina Stollenwerk via Google

I trust the owner and his techs so much that they have moved with us to each home we've owned. Service has always been outstanding and they make sure I am getting my money's worth at every visit.

Response from Owner

Thank you for making us your preferred choice for all your heating and cooling needs, Christina! We're thrilled to earn your trust in our services. Rest assured, and know that Aire Serv is here for you! The Aire Serv Team

Mike Orlopp
Mike Orlopp via Google

Niko and Donovan were great and did a wonderful job

Response from Owner

Thank you, Mike! We will make sure Niko and Donovan know you're pleased. The Aire Serv Team

Jill Sullivan
Jill Sullivan via Google

Niko and Donovan were just here to do an AC service check. They were professional, friendly and got the job done. They even informed us of things that could be an issue in a year or so and provided some preventative options. Happy with the service provided.

Response from Owner

Jill, thank you for sharing your experience! We're grateful to learn how helpful Niko and Donovan were for your AC maintenance. It's fantastic that they made sure to share potential problems that may arise with you. We'll be sure to pass your appreciation along! The Aire Serv Team

Lisa Slinko
Lisa Slinko via Google

Niko and Donovan were stellar!!

Laura Webb
Laura Webb via Google

Niko and Donovan were great.

Cheryl Smith
Cheryl Smith via Google

Niko & Donovan has excellent customer service. Very thorough.

Sarah Name
Sarah Name via Google

Niko and Donovan were excellent they took their time to figure out what was going on with my AC and were able to fix it on the spot!!! I am one Happy Camper! Thanks guys!

Frank Passante
Frank Passante via Google

Ryan Ryan
Ryan Ryan via Google

Very happy with the service! Donovan and Niko showed up on time, were friendly, worked hard on all air and furnace units. They did a great job of explaining the things that needed to be done to improve my air conditioning.

Lea Smith
Lea Smith via Google

Niko and Donovan were awesome today!! Took care of everything we needed for our furnace and ac units!! Thanks guys!!

Nick Kwiecien
Nick Kwiecien via Google

Niko and Donovan were terrific

Response from Owner

Thank you for the 5 Star review. Nico and Donovan enjoyed serving you in Oconomowoc today.

Samuel Markwardt
Samuel Markwardt via Google

I have a package within this company; twice a year they come out for a tune up of my furnace and air-conditioning. Service us great and the technicians that come out are very knowledgeable.

Response from Owner

Thank you for Allowing Aire Serv to service your Air Conditioner today. We appreciate you as a client and also appreciate your positive review.

Laura
Laura via Google

Niko and Donovan were awesome!

Response from Owner

Thank you for the nice review. Niko and Donovan are valued Aire Serv technicians. We also thank you for allowing us to serve you in beautiful Hartland.

David Nelson
David Nelson via Google

Niko and Donovan did a good thorough job checking our system and Niko explained what tasks they performed and why.

Response from Owner

Thank you for the high praise. We really appreciate your feedback and will be sure to let Niko and Donovan know that they received yet another positive review. Thanks again!

Greg Dietrich
Greg Dietrich via Google

Ian and Donovan were great to work with. Took the time to explain everything thoroughly.

Response from Owner

Thank you for your positive review. Our techs always strive to be helpful and professional. We look forward to serving your family again in Nashotah. Thanks again!

Robert Lalko
Robert Lalko via Google

We love Aire Serv! I established a relationship with the owner Doug before he acquired the franchise. Doug is a man of principles. Honest, competent, hard working. We will be life long customers. Every one of his technicians shares those values. Good people attract good people I guess. The epitome of professionalism, competency, and value. Yesterday we had Ian and Donovan do our Spring tune up. They noticed my furnace fan needed a cleaning and my air conditioner had a capacitor that was failing. While Ian removed the fan and cleaned it thoroughly, Donovan made a special trip back to the warehouse for a new capacitor. Between their maintenance program and actual service, we have never had heat or A/C problems. Better running equipment costs less electricity to run and lasts longer. Furthermore, the number and severity of allergy related illnesses has dramatically decreased in our family after upgrading our furnace with whole house humidification and UV HEPA filtration.

Response from Owner

Hey Bob. Aire Serv really appreciates your positive review and the opportunity we've had over the years to serve you and your family. Ian and Donovan will also surely enjoy reading your kind words. We look forward to assisting with your hvac needs in Delafield, WI in the future. Thanks again.

Total Number of Reviews:246

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