4.8/5

409 Ratings

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Bob Teaff
Bob Teaff via Google

On time , knew what they were doing, cleaned up after their work, we were very pleased, quality work for a reasonable price. Sanitized our complete duct system.

Response from Owner

Thanks for your feedback, Bob! We’re glad to hear that our team was on time, knowledgeable, and left everything clean after the job. It’s great to know you were pleased with the quality of work and the reasonable price. We appreciate your support and look forward to assisting you with any future HVAC needs! The Aire Serv Team

Pets Clinic of Lubbock
Pets Clinic of Lubbock via Google

Great company, nice staff, quick and reliable service!

Response from Owner

Thank you! Our HVAC team will be delighted to hear your kind words about our service. The Aire Serv Team

Johnna Whitney
Johnna Whitney via Google

Response from Owner

Thank you, Johnna! You can breathe easy knowing Aire Serv is just a phone call away! The Aire Serv Team

Mary Stevens
Mary Stevens via Google

Response from Owner

Thank you for your five-star rating of our heating and cooling services, Mary! The Aire Serv Team

Kary Pattillo
Kary Pattillo via Google

This company is 100% in their integrity. I have dealt with them for years. Jason Crawford came out and was incredible. I am so grateful during this hot summer to have them just a phone call away.

Response from Owner

Thank you for your review, Kary! We're delighted to hear that Jason's transparent and helpful service earned your perfect rating. It's our pleasure to keep you comfortable even in this heat, and we hope you'll breathe easy knowing we're always ready to assist! The Aire Serv Team

Randall Haggard
Randall Haggard via Google

Response from Owner

Thank you, Randall! You can breathe easy knowing Aire Serv is here for you--just a phone call away! The Aire Serv Team

vickie
vickie via Google

I think Mr. Brandon did a great job. Thanks so much.

Response from Owner

You're very welcome, Vickie! We’re proud to be a heating and cooling company that you can count on. The Aire Serv Team

Scott Coursey
Scott Coursey via Google

The guys did a great job. I feel like they were on time (even a little early) and they were very professional. I appreciate their help.

Response from Owner

It was our pleasure to help with your HVAC service, Scott. Thank you for taking the time to share your experience with our team! The Aire Serv Team

Thomas Hallford
Thomas Hallford via Google

Great people, who do great work. If you’re in the Lubbock area I can not suggest them enough. The Technician (James) came out on Father’s Day and took care of the issue with out any trouble.

Response from Owner

We're grateful you spread the word about our HVAC team, Thomas! James will love to hear his service on Father's Day earned your recognition. Thank you for choosing us for your needs! The Aire Serv Team

Amanda Ramirez
Amanda Ramirez via Google

James and his team were very quick to take care of me. I called them out on Tuesday and James was at my house not even 2 hours later that same day and replaced my unit the next day. I will definitely recommend AireServ to anyone!

Response from Owner

We're glad our fast response time was helpful, Amanda. James and the team will love to hear that you shared your appreciation! Thank you for your trust in our HVAC expertise. The Aire Serv Team

Karen Bosscher
Karen Bosscher via Google

Response from Owner

We appreciate your endorsement of our HVAC services, Karen. Thank you so much for the excellent rating! The Aire Serv Team

Donny Barbee
Donny Barbee via Google

Response from Owner

Thank you, Donny. It's fantastic that our HVAC team provided you with helpful service.  The Aire Serv Team

Lynn Welles
Lynn Welles via Google

Response from Owner

Thank you, Lynn, for your wonderful review! The Aire Serv Team

Colton Davis
Colton Davis via Google

The crew was professional, friendly, and knowledgeable. The guys answered any questions we had and explained the process of the repairs.

Response from Owner

Ashley, thank you for sharing your experience! We're glad our service professionals answered any questions you had and clearly communicated the repairs to you. The Aire Serv Team

Richard Theroux
Richard Theroux via Google

The service was great! I initially dealt with Brittany and she was so helpful and professional and set me up with exactly what I needed. John came out and did an excellent job. Very professional and courteous. A fine young man.

Response from Owner

Thank you, Richard. We're glad that Brittany and John provided you with the professional and courteous HVAC service you deserve! They will love to hear that you're pleased. The Aire Serv Team

Mark Edens
Mark Edens via Google

Response from Owner

Thank you, Mark, for your perfect rating of our heating and cooling services! The Aire Serv Team

Janet Powers
Janet Powers via Google

Response from Owner

Thank you, Janet, for your five-star rating of our HVAC services! The Aire Serv Team

Ed Ureste
Ed Ureste via Google

Very professional answered all my questions, worked with my schedule.

Response from Owner

Thank you so much for taking the time to share your great experience, Ed. It was a pleasure to answer all of your questions and we're happy to know that you found us accommodating of your schedule. We appreciate your positive review! The Aire Serv Team

Daniella Garza
Daniella Garza via Google

AirServ was super responsive to my emergency heater issue. They got out there earlier than scheduled and fixed the problem. It's always comforting to have reliable HVAC professionals that are quick and efficient. Huge thanks to Jeff!!

Response from Owner

Daniella, we're pleased to hear about your positive experience with Jeff and the team! Our team always strives to provide quick and efficient service, especially in emergency situations, and we're overjoyed to know we met your expectations. Thank you so much for taking the time to share your great review! The Aire Serv Team

Cecily Gibson
Cecily Gibson via Facebook

Absolutely Amazing Company! Honest, Kind, Efficient and just one of those businesses that makes it easy to become a customer for life. We had our entire HVAC system go out and went with AirServ via a word-of-mouth recommendation. After a thorough evaluation of our broken unit, we were given substantial information and options to make the best decision moving forward. The technician gave us multiple system options in varying price points and went over each option with us without any hint of ulterior motives- like trying to get us into the most expensive model possible. Installation of the new unit was efficient and we're more than happy with our system now. They come out every season to service our unit and always send the same technician which is such a gift! We've been able to build relationship (and trust) with our Technician Jeff who is diligent and thorough in his work. He takes the time to explain what he is doing, what his recommendations are and is always providing information for us to better utilize our unit, stay comfortable in our home and maintain our unit effectively. Any questions we have, he goes above and beyond to provide thoughtful answers, useful information and great recommendations. Having the same technician every time tells us a few things about this company: They value customer satisfaction, retention and connection. They are a solid company and employees are happy to work there. They do great work, stand behind it and care about maintaining their work and relationships. This isn't a company that's going to sell you an expensive unit you don't need, then disappear when things go wrong or your energy bills skyrocket. 1000% Happy Customer and so long as this company maintains such a superb customer experience, they will be the ONLY people we use and recommend for HVAC work.

Response from Owner

Cecily, your glowing feedback is the highlight of our day! We're thrilled that you find our service efficient and our technician, Jeff, helpful and transparent. Your continued support and trust mean the world to us. We're committed to maintaining the high standard of service you've come to expect and look forward to being your HVAC partner for many years to come! Thank you so much for taking the time to share your kind words and wonderful endorsement! We truly appreciate it! The Aire Serv Team

Total Number of Reviews:409

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