Rick

Franchise Business Owner

Tracey

Vice President

Tracey has 25+ years in leadership working for startups, small business and corporate companies in Rochester.   Tracey is responsible for business operations at Aire Serv.

Tom

Installation Manager

Lucy

Customer Service Representative

What do you like about working at Aire Serv of Rochester?

I love working at Aire Serv of Rochester because of the people that I work with and most importantly the people that I get to help on a daily basis

How long have you been in the HVAC industry?

I have been in and out of the HVAC industry for approximately 11 years

What is the best part about HVAC work for you?
The best part about HVAC work is helping people stay comfortable in their homes

Andrew

Service Professional

What do you like about working at Aire Serv of Rochester?

It is a family! Aire Serv of Rochester is a family owned franchise, not a corporate owned conglomerate. So, not only do the employees benefit from a more personable work experience, but the customers also see great benefits! No hidden fees, no lies, just family helping family

How long have you been in the HVAC industry?

I've been in HVAC approximately 6 months now.

What is the best part about HVAC work for you?

The ability to engage my mechanical mindset and deliver a form of service, resulting in superior customer satisfaction is my favorite part about working in HVAC so far!

Bill

Service Professional

What do you like about working at Aire Serv of Rochester?

I like working for ASV of Rochester because all of my coworkers are cool so that makes it fun working here and all of our customers are AWESOME, and the products we install and service we provide are top notch

How long have you been in the HVAC industry?

I have been in the HVAC field since 1995

What is the best part about HVAC work for you?

This is the most rewarding of all occupations I’ve ever had!
 

Don

Service Professional

Matt

Service Professional

What do you like about working at Aire Serv of Rochester?

I enjoy the friendly environment and teamwork expressed. That everyone here is thoughtful and supportive of each other. We come to work each day to get stuff done and we have fun in the process

How long have you been in the HVAC industry?

I have been in the HVAC field for the last 3 years. Starting off my training in Monroe 2 Boces WEMOCO, with two years of extensive hands-on learning. I have been with Aire Serv of Rochester for just under a year at this point

What is the best part about HVAC work for you?
The best part about HVAC is having the opportunity to meet our many customers. Everyone has a unique story and each piece of equipment tells it's own story

Ricky

Service Professional

What do you like about working at Aire Serv of Rochester?

I like working at Aire Serv of Rochester because it feels like working as a member of a family. It feels good to be part of a growing company that wants you there

How long have you been in the HVAC industry?

I have been in HVAC for 14 years in the field, I completed WEMOCO in 2008

What is the best part about HVAC work for you?

My favorite part of the HVAC industry is working with our customers. Getting to meet new people everyday is great

Charles

Installation Professional

Craig

Installation Professional

What do you like about working at Aire Serv of Rochester?

I enjoy being with my coworkers

How long have you been in the HVAC industry?

I pursued a career change at BOCES for HAVAC in February of 2020

What is the best part about HVAC work for you?

There's a new challenge everyday.

Feroz

Installation Professional

What do you like about working at Aire Serv of Rochester?

I like working with the installation team and learning from them to gain more skills and experience. I like that we are always thinking about the quality of our work.

How long have you been in the HVAC industry?

I have been working in HVAC since 2007. I have worked on many types of HVAC equipment, including ducted/non-ducted mini split heat pumps, kitchen equipment (coolers/ice machines, etc.), and traditional residential units (furnaces, air conditioners, boilers, etc.)

What is the best part about HVAC work for you?

I enjoy helping customers when their HVAC system is not working because when I fix it they are happy and it makes me happy to be helping them

Josh

Installation Professional

What do you like about working at Aire Serv of Rochester?

I like working for Aire Serv of Rochester because the people I work with are great and almost turned into a second family where everyone has each others back

How long have you been in the HVAC industry?

I have been working in HVAC for 6 years now and did WEMOCO in high school for HVAC and Plumbing

What is the best part about HVAC work for you?

The best part about HVAC for me is providing a service to customers that are in need of heating/cooling services and making them happy

Don B

Home Comfort Designer

What do you like about working at Aire Serv of Rochester?

I like working at Aire Serv of Rochester because of the team I work with. We have a team of dedicated professionals that want the best for our customers. We are a Ethical company with a Great Culture

How long have you been in the HVAC industry?

I have been in the HVAC industry for 4 months now and I am loving every minute of it.

What is the best part about HVAC work for you?

Providing exceptional customer service for my customers. I cherish the opportunities to help design a Home Comfort system so our clients can be comfortable in their house throughout the year by Designing a proper system for their heating, Cooling and Indoor Air Quality needs. I like to provide the best value and service from the initial greeting to the install and beyond. I like to Define, Inform and guide the homeowner on their choices for their Home Comfort Needs. I act with Honesty & Integrity from start to finish and like to exceed customer satisfaction on every interaction.