Meet Our Flower Mound Staff

Gary Mertz

CEO

Gary started in the HVAC Industry over 12 years ago, following more than 20 years in construction and the Hospitality Industry. He has been happily married to his wife, Shelley, for almost 27 years and they have lived in the Flower Mound/Double Oak area for 16 of those. Gary is a huge baseball fan – not easy to maintain when you root for the Mets! In his free time, he loves to cook, read, workout at Every Level Fitness Highland Village and hang out with friends and family. He’s also teaching himself to play guitar. He says his favorite thing about owning Aire Serv of Flower Mound is the chance to meet so many home and business owners in the area and improve the enjoyment level of their home and office surroundings!

Shelley Mertz

COO

Shelley started her working life in the Hospitality Industry (that’s where she and Gary met almost 32 years ago!). In addition to staying home to raise their kids, Shelley worked as a first-grade teacher and started a baking business called Eat Cake, as well as keeping the books for their other businesses, Harvest Moon Energy and Summer Sun Heat & AC. She started in the HVAC business full time when they purchased the Aire Serv franchise in 2016. In her spare time Shelley likes to read, bake, watch football, travel and enjoy time with friends. Of course, her favorite time is spent hanging out with Gary and their kids, Clay and Zoe.

Brandon

Operations Manager

Brandon, also known as “Juice Box”, has been with Aire Serv of Flower Mound from the beginning. He’s a California native who loves to ride his motorcycle and travel. Brandon enjoys spending his time with his daughter, Leah, and watching her grow. He takes on any challenge given to him and loves to show people a good time. Brandon’s favorite quote is, “I’m the best there is and best there’s ever gonna be.”

Mariah

Director of Marketing

Mariah has been with Aire Serv for over half a year, serving as Marketing Director. Originally from Austin, she moved to the DFW area to graduate at University of Texas at Arlington with a Bachelor of Business Administration in Marketing and Management. When not in the office, Mariah tries to defy gravity with rock climbing, and wants to become a climbing coach in the coming years. Her other hobbies include writing short stories, drawing, hiking, and Renaissance costume design.

Kiersten

Customer Service Representative

Kiersten is the newest face joining Aire Serv. Originally from Boerne, Kiersten came to the DFW area to attend UNT, where she received her Bachelor’s Degree in Education. After college Kiersten and her boyfriend Alex moved to Frisco where they have been for two years now. Alex and Kiersten spend their free time at TopGolf, watching Marvel movies, and building intricate Lego sets. Recently they have completed Thor’s Hammer, and coming next will be the 6000 piece Hogwarts Castle set, which will be their biggest set to date. Outside of Aire Serv, Kiersten works twice a week as a volleyball coach for kids aged 5 to late teens. At home Kiersten spends plenty of time loving her mini poodle Coco, and Walrus, who is the fattest cat you’ve ever seen. Kiersten, Coco and Walrus spend their time cuddling, watching reality TV and knitting her afghan. Unfortunately, she can’t make blankets for everyone, but she works with Aire Serv to bring people comfort just the same

Madison

Customer Service Representative

Madison is our new Customer Service Representative. Born and raised in Ponder, TX with her brother and 3 half-siblings, she recently moved to Denton to have her own space. Madison was the office manager at another HVAC company, so she is well-versed in customer service and the HVAC industry. In her time away from work, Madison enjoys shopping at Target and Marshalls, and fishing in a friend’s pond. Madison’s favorite quote is “You’ve come a long way. And yes, there’s more to go, but good things take time – just ask the flowers” -Ka’ala

Susan

Customer Service Representative

Susan, also known as “GeGe” by her grandchildren, is our new Customer Service Representative. Born in west Texas, Susan moved from Odessa to Flower Mound to be closer to her family. With over 46 years in the recreational vehicle business, she is accustomed to repairs, dealing with unforeseen circumstances, and helping customers. Outside of work, Susan supports her Flower Mound community by cheering on her grandson on the Marcus football team with her husband, Butch. Between her family and career, Susan always manages to squeeze in a morning walk and a John Grisham mystery novel on her patio with a good cup of coffee. With 4 grandchildren and helping her neighbors breathe easy, Susan always has a smile on her face.

Chris

Service Professional

Raised in McKinney and Garland and now settled in Lewisville, Chris has always called DFW home. Chris is the middle of his mom’s three boys. With 4 years experience as a Lead Installer and hard worker for a custom blinds business, installing new AC systems and communicating with customers has easily become second nature. Chris juggles multiple hobbies outside of work and is usually found with his girlfriend rock climbing, hiking, traveling, and binging tv shows. In his own personal time, Chris plays video games in Discord with his friends and gives attention to his 6 year old rescue dog, Tidus. Expressive and cuddly, Tidus proves that a dog is a man's best friend.

Derrick

Service Professional

Derrick, also known as “DJ”, is excited to be a part of Aire Serv. Coming from a big family - 2 sisters, 3 half-siblings, 4 step-siblings, and his parents - Derrick moved from Houston to Denton to find his own space. Derrick is a proud Air Force Veteran, serving his country for 6 years where he met his lovely wife, Tashina. With 8 years of experience in the HVAC industry, Derrick knows how to handle an AC system and provide quality service. Apart from servicing his community, Derrick spends his time binging the show, Vikings, biking, and exploring the outdoors any way he can with his wife. Derrick’s childhood dream of being a biologist still lingers, driving him to one day explore rainforests and jungles.

Gurjit 'G'

Service Professional

Gurjit, AKA ‘G’, is one of Aire Serv’s newest technicians. Born in New York, G spent much of his childhood living in India under the care of his grandmother. He moved to California with his parents at age 7, and then again to Lewisville a couple of years later for his father’s trucking company. Gurjit graduated from Remington College in 2015, earning a degree in HVAC and his Universal Technician License. Right before Covid, G’s mother got in contact with a cousin getting married in India who had a family friend with two daughters looking to get married. During Covid Gurjit and the daughter, Harvinder, got to know each other, got engaged, and happily married 7 months later. They celebrated their wedding in India with both families in his grandmother’s home he was raised. G spends his time outside of work with his wife and family BBQing, relaxing, and rooting on the Green Bay Packers and Manchester United. Gurjit and Harvinder are overjoyed to welcome their first child into the world in only a couple months.

Jeff

Service Professional

Our newest technician, Jeff, comes to us by way of Sanger, where he grew up with his brother and sister. With 4 years of HVAC experience and several certifications backing him up, Jeff is ready to use his expertise to help his community. Jeff met his girlfriend Kaytlin at his previous job, where a good friendship turned into a great relationship. Outside of work, Jeff and Kaitlyn spend their time with their pack of dogs, a black lab, yellow lab, a shih tzu and a chihuahua, all of whom are eagerly anticipating the arrival of their new cat sibling. When they can get away, Jeff and Kaitlyn love fishing, hiking, kayaking, and doing basically anything where they can be outside. Despite his self-proclaimed lack of artistic skill, Jeff still enjoys going to art museums and appreciating the arts. We’re excited to have Jeff on our team, and we can’t wait for you to meet him!

Mike

Home Comfort Designer

Mike is happy to be a part of the Aire Serv family, bringing his excessive HVAC expertise and passion to help others breathe easy. Originally from Illinois, Mike is the baby of his family, being the youngest of three children. Mike earned HVAC certificates in sales, comfort specialties, and inside sales while working for an HVAC company in Mattoon, Illinois. Since moving to Texas with his girlfriend, Mia, he has spent much of his free time on outside adventures - hiking, chasing waterfalls, and powering through the “75 Hard challenge”. When they’re not exploring the wilderness, Mike and Mia cuddle and spoil their two dogs, Honey and Rodeo. As our Home Comfort Designer, Mike strives to give the best service around; providing full transparency and insightful HVAC knowledge to provide comprehensive comfort solutions. Mike lives by the saying “It’s not worth doing if it isn’t done right”.

Clay

Operations Associate

A new addition to the Aire Serv of Flower Mound team, Clay is the son of Gary and Shelley. Clay was born in Houston, but has lived in Flower Mound for most of his life, and knows this area well. After high school Clay enrolled in The MediaTech Academy in Dallas where he received a certificate in Digital Film and Video. He’s now putting that art school education to good use here at Aire Serv, acting as our systems manager and general problem solver. Outside of work Clay is a freelance video editor, gamer and dungeon master, currently running two Dungeons and Dragons games with more starting soon. 

Aire Serv now has a literal family atmosphere!