Customer Reviews

Mike Christiansen
Mike Christiansen via Google

Ethan was knowledgeable and honest, great job.

Karen Merritt
Karen Merritt via Google

Great job

Beth Jasensky
Beth Jasensky via Google

All was fantastic. Guys were so nice and I was told everything I needed to know. Exceptional service all around

Steve Mizerany
Steve Mizerany via Google

Prompt and professional service. Due to a slight misunderstanding, the service guy was given the wrong part. He went back to the parts place, got the correct one, and had the repair completed with no appreciable delay. How a company handles a mistake is often more important than not making any mistake.

Dave Doyle
Dave Doyle via Google

Have an Amana dual fuel (gas furnace) heat pump system.Trouble was furnace blower would come on for 3 seconds / off 3 seconds and repeat. John Adams found the problem was furnace safety pressure switch. A bit of a head scratcher to ID the problem component but the part was in stock in a local warehouse and we were up and running same day. Total time from first knock on the door to signing / paying invoice was about 3 hours total. Good service. Would recommend and use again.

Response from Owner

Thank you so much for the kind review, Dave! We're thrilled to hear that John Adams was able to quickly diagnose and resolve the issue with your Amana dual fuel system. We understand how frustrating it can be to have your heating system act up, especially as the weather gets colder. John is a skilled technician and we're proud to have him on our team. We're also glad that we had the necessary part in stock to get your system back up and running the same day. We appreciate your business and your recommendation. We're always here to help with any future HVAC needs you may have. Sincerely, The Aire Serv of St. Louis Team

Spencer Mees
Spencer Mees via Google

We had a furnace not functioning properly and had to call several businesses that would work with us until we found Aire Serv. They not only worked with us but the technician had the problem figured out in no time. GREAT JOB and GREAT EXPERIENCE! Highly recommend this company.

Elizabeth
Elizabeth " Lonnie " Champa via Google

Response from Owner

Elizabeth, thank you for the 5-star review on your service from AireServ.

Marilyn Greife
Marilyn Greife via Google

Reliable and friendly service

Response from Owner

Thank you for taking the time to leave a review, Marilyn! We are pleased to hear that you found our service reliable and our team friendly. We strive to provide excellent service to all of our customers and we appreciate your feedback!

David MIller
David MIller via Google

I was notified via text when the technician was on his way. John was very knowledgeable and helpful in replacing our thermostat and stayed around until he was sure I had it programmed and connected to the phone app. He explained what he was doing and why. Would definitely recommend them!

Response from Owner

Thank you for taking the time to share your positive experience with Aire Serv of St. Louis. We are thrilled to hear that John provided you with excellent service and made sure you were comfortable with the new thermostat. We appreciate your recommendation and look forward to serving you again in the future!

Wiegand, Lorna
Wiegand, Lorna via Google

The gentleman that performed our service was very knowledgeable, and notified us of a toilet leak. Very much appreciated. Everyone I have spoken with has been helpful and kind. Will use again.

Response from Owner

Thank you so much for taking the time to share your positive experience with us, Lorna! We're thrilled to hear that our technician was able to provide you with excellent service and identify the toilet leak. We pride ourselves on our knowledgeable and helpful team members, and we're glad to hear that you found everyone to be kind and accommodating. We look forward to serving you again in the future.

Jim Kneedler
Jim Kneedler via Google

Jesse always does a fine job and is fun to have over at the house! Thanks Jesse!!!

Response from Owner

Thank you for taking the time to leave such a positive review, Jim! We're thrilled to hear that Jesse provided excellent service during his visit to your home. We appreciate your kind words and look forward to serving you again in the future!

Ken Diekmann
Ken Diekmann via Google

Tech figured out problem quickly and solved it. It doesn’t get better than that.

Response from Owner

Thank you for taking the time to leave a positive review, Ken! We are glad to hear that our technician was able to quickly figure out and solve the problem for you. If you ever need assistance in the future, please don't hesitate to reach out to us.

Kevin Shanley
Kevin Shanley via Google

Quickly diagnosed the issue with our furnace and had it up and running in 15 minutes. The service call and repair was very reasonable! Really nice technician too!

Response from Owner

Thank you for taking the time to share your positive experience with us, Kevin. We are pleased to hear that our technician was able to quickly diagnose and repair the issue with your furnace. We strive to provide efficient and affordable service to all of our customers. We appreciate your kind words about our technician as well. We look forward to working with you in the future!

Carolyn De Cenzo
Carolyn De Cenzo via Google

Top quality installation. The two young men were absolutely amazing, very efficient.

Response from Owner

Thank you so much for taking the time to share your positive experience with our team at Aire Serv of St. Louis. We are thrilled to hear that our technicians provided top-quality installation and were efficient during their visit. We appreciate your feedback and look forward to serving you again in the future!

Carol Greenberg
Carol Greenberg via Google

My A/C went out on Sunday and I called that day just to leave a message. Instead my call went straight through and I was given an appt the next day. Jesse showed up promptly,was kind and courteous and knowledgeable. He fixed the problem and educated me on necessity of maintenance! Definitely will recommend to friends.

Response from Owner

Thank you for taking the time to share your experience, Carol. We are so glad to hear that Jesse was able to promptly fix your A/C and provide you with excellent service. We appreciate your recommendation and look forward to assisting you with any future HVAC needs!

Susan Collins
Susan Collins via Google

Vernon Preston
Vernon Preston via Google

On time and exact cost estimate.

Response from Owner

Hello Vernon! We want to express our sincere appreciation for the 5-star review you gave us regarding your recent experience with our Aire Serv of St. Louis’s services from the Neighborly companies. Your business means a great deal to us, and we hope to be your first point of contact for all your future residential heating, ventilation, or air conditioning repairs or replacements.

Jeff Boise
Jeff Boise via Google

The guys installed a mini split did a fantastic job they were very nice

Response from Owner

Dear Jeff, thank you for the positive feedback! We work hard to leave every customer feeling like they've received our Done Right Promise®.' It's great to know we succeeded with your service appointment.

Karen Walker
Karen Walker via Google

Very nice service techs.. Gave me several options on what I needed to do. Cleaned up & was competent/ & friendly

Dennis Flores
Dennis Flores via Google

service man was great really knowledgeable will use this company again

Response from Owner

Dear Dennis, thank you so much for taking the time to share your experience! We're thrilled to hear that your service went smoothly and that you're happy with the results. It's our goal to provide the 'best level of service in the industry'.

Total Number of Reviews:123

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