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Meet the team of Tipton County

Lee Downing was the Franchisee of the year in 2017!

  • Lee Downing

    Lee Downing

    Owner

    With over 15 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of Tipton County. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With a local team of about twenty members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of Tipton County can better serve the needs of the Tipton County area customers.

  • Stacey Pruitt

    Stacey Pruitt

    COO

    Serving as our Chief Operating Officer, Stacey knows Aire Serv backwards and forward. She has served our team, along with our owner, Lee Downing, from the beginning of building the business. Our team members know that she is the go-to person for questions that occur in the office or out on the job. Stacey was recognized as Office Professional of the Year 2016 and she continues her professionalism for our customers each day. The family-based business is where Stacey feels she can do her best job. The employees and the customers are a priority at Aire Serv. She enjoys her husband and children whom she can have fun with while riding their side by side ATV.

  • Jason Pruitt

    Jason Pruitt

    Operations Manager

    As an EPA certified HVAC technician, Jason serves as the Operations Manager on the Aire Serv family team. With customer satisfaction a top priority, Jason works with the team of service techs and installers in training, on the job calls, and to make sure they have the supplies that they need to complete their job most efficiently. Whether it is working with the office staff, the technicians, or with customers, Jason keeps a positive attitude because of the code of values that the leadership of the company lives by. Jason stays active with this wife and children where he loves to hunt, fish, and ride his side by side ATV. 

  • Barney Wallace

    Barney Wallace

    Service Manager

    "Pop" manages our warehouse and all the orders that come and go from our office.

  • Jackie Howard

    Jackie Howard

    Director of Marketing

    After earning a degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for over 20 years. Throughout her years of teaching, she has earned 2 masters level degrees in education. Owner, Lee Downing was one of her students and she is happy to serve as the marketing specialist for Aire Serv. Using advertising strategies, Jackie will continue to help Lee make Aire Serv the best HVAC business in the Mid South.

  • Christine Ramsden

    Christine Ramsden

    Human Resources Director

    With over 7 years of customer service experience and 3 years in human resources management experience, Christine comes to Aire Serv to help with the management of the employees as the company continues to grow. With her Bachelor’s Degree in Business specializing in Human Resources and her SHRM-CP certification, Christine puts her expertise into practice for policies and procedures while serving as the Human Resources Director. As an important asset to the Aire Serv team, she enjoys working for a family-oriented company that cares for their employees and their customers and Christine is always seeking to help people in any way she can. She is married with two children and in her free time practices MMA and Jiu Jitsu.

  • Carly Murray

    Carly Murray

    Customer Service Representative

    From a heritage of HVAC technicians, Carly feels right at home working on our Aire Serv team. With over six years of customer service experience, Carly works as our dispatcher and in customer service. She enjoys working for a company who exhibits integrity, which goes right along with the family environment that Aire Serv has with their team members. Carly is dedicated to serving our customers the very best that she can, she is thankful of the team attitude where everyone helps each other, and she enjoys making a difference in our local community.

  • Emma Walker

    Emma Walker

    Customer Service Representative

    While building work experience, Emma serves as a customer service representative on our Aire Serv team. She helps customers over the phone with scheduling our services for their HVAC needs in the afternoons and early evenings.

  • Hannah Tennyson

    Hannah Tennyson

    Customer Service Representative

    With over 6 years of customer service experience, Hannah works on the Aire Serv team where she helps customers get their HVAC needs taken care of. She loves God and enjoys spending time with her family and friends.

  • Jennifer Karsko

    Jennifer Karsko

    Customer Service Representative

    With over 30 years of customer service experience, Jennifer greets our customers and helps them get their HVAC needs taken care of. Jennifer is very involved with her church family and her personal family. She enjoys the outdoors!

  • Kendra Stroud

    Kendra Stroud

    Customer Service Representative

    With her bright smile, it shines through the phone as Kendra services our customers in the afternoons.

  • Riley Downing

    Riley Downing

    Customer Service Representative

    Living the Aire Serv life most of her life, Riley has officially joined the Aire Serv team as a customer service representative where she helps with social media marketing and with servicing customers.

  • Tammy Archer

    Tammy Archer

    Customer Service Representative

    With over 20 years of work experience in administration assistant positions, Tammy joins the Aire Serv team as a customer service representative where she assists our customers over the phone to best meet their needs for our services. Tammy is married and has 2 children. She enjoys playing softball, riding ATVs, camping, fishing, and spending time with her family on the lake.

  • Kortney Nason

    Kortney Nason

    Office Assistant

    With almost 20 years of administrative assistant experience, Kortney joined the Aire Serv team to assist the operations of the offices. With a husband and two children, Kortney enjoys her family time.

  • Brent Helm

    Brent Helm

    Service Professional

    Bringing HVAC and Electrical expertise to the team, Brent is EPA and TN Technology certified and serves the Aire Serv team as a HVAC service technician.  With the specialty of service and troubleshooting, Brent enjoys working for Aire Serv where he has the time necessary to work with each customer to do his job efficiently. Gaining knowledge in equipment service and installs, Brent enjoys being part of the Aire Serv team. While working in this family atmosphere, Brent is thankful to God, his wife and children and he enjoys the outdoors, especially hunting.

  • Daniel Downing

    Daniel Downing

    Service Professional

    While getting certified, Daniel is getting hands on experience by helping our trained technicians while he attends school in the HVAC industry. Daniel enjoys working at Aire Serv and he loves fishing, hunting, and working on his truck.

  • Gavin Stang

    Gavin Stang

    Service Professional

    With almost a decade of plumbing and HVAC experience, Gavin has earned his certified AC/heat pump certification as well as a universal EPA certification. While working as a service technician, Gavin has increased his HVAC knowledge where he can serve the great people of the local community. He believes that Aire Serv is more like a family than just a place to work. He really enjoys being able to help our customers each day.

  • Hunter Chapman

    Hunter Chapman

    Service Professional

    With 5 years of HVAC service technician experience and EPA certified, Hunter brings his skills to our Aire Serv team.

  • Johnathon Pepple

    Johnathon Pepple

    Service Professional

    After working in industries for over a decade, Jonathon works as a certified EPA HVAC service technician on the Aire Serv team. The family atmosphere where everyone knows each other is something that Jonathon likes and feels that he can service his customers one call at a time.  The company’s code of values sets the tone where team members have a base to learn the skills necessary to help them grow as a person.This is what helps our technicians help customers more efficiently with their HVAC needs in our local community.  While spending time with his wife and pets, Jonathon also enjoys hunting, fishing, and gaming.

  • Michael Downing

    Michael Downing

    Service Professional

    Having over 17 years of work experience, Michael serves as the Commercial Service Project Manager on the Aire Serv team. With the goal of helping customers, Michael’s expert service is individualized so that he can provide professional guidance with the HVAC needs of his customers most efficiently.  Through the support of his work family and his personal family, Michael has learned to meet his goals while serving the local community to make them happy as well.  He stays busy with his wife, children, and pets. 

  • Blake Lovett

    Blake Lovett

    Service Professional Assistant

    As a service professional assistant, Blake joins the Aire Serv team ready to learn the HVAC industry while serving customers.

  • Brett Joyner

    Brett Joyner

    Service Professional Assistant

    As an avid sports enthusiast, Brett serves the Aire Serv team as a service professional assistant while training in the HVAC industry. With work experience in the landscaping and lumber yard, he also enjoys an occasional hunt or fishing trip.

  • Brandon Turner

    Brandon Turner

    Professional Installer

    With an HVAC associate degree and with technician experience, Brandon joined the Aire Serv team as an install assistant while serving our customers. He is married and is an avid outdoorsman, especially in the field of bass fishing!

  • Chris Downing

    Chris Downing

    Professional Installer

    As a team member with the goal of helping customers, Chris’ expert service is individualized so that he can provide professional guidance with the HVAC needs of our customers.  Chris has learned to meet his goals while serving the local community to make them happy as well.  He stays busy with his family and pets.

  • Stephen Madunatum

    Stephen Madunatum

    Professional Installer

    Serving the Aire Serv team as an Installer, Stephen enjoys the family like atmosphere of the employees. Stephen finds value from his other team members where serving customers with their HVAC needs is a top priority for them. The expectation of excellence is expressed to the team members who go to the customer’s homes and businesses where Stephen installs equipment to help the quality of life for his customers, one at a time. With a family of five, he feels that Aire Serv takes care of him with the same values that Aire Serv takes care of their customers. Stephen really enjoys going fishing! 

  • Daniel Jerry

    Daniel Jerry

    Home Comfort Designer

    With a love of the outdoors and a desire to serve his community, Daniel Jerry enjoys working with our team to help our customers with their HVAC needs. He enjoys spending time with his family.

  • Jack Kelly

    Jack Kelly

    Home Comfort Designer

    With a lifetime of work experience and 5 years in the HVAC industry, Jack is part of the Aire Serv team where he helps customers choose the right system for their personal homes or business. He enjoys the family like atmosphere of the Aire Serv team where there is potential for growth for him professionally, as well as the quality of the attitude of doing what is right the first time.  Integrity on the team and with customers is the favored aspect of Jack's position at Aire Serv. He enjoys time with his wife, daughter, and grandchildren, as well as riding motorcycles in his spare time.

  • Shan Erickson

    Shan Erickson

    Home Comfort Designer

    With over thirty years of work experience in education and management, Shan serves the Aire Serv team as a Home Comfort Designer. His expertise is in new installations and he is happy to work for a company that has a family atmosphere that cares about the customers more than just the air conditioning. Shan strives to continue to meet the customer’s needs while earning a place in the Heavy Hitters Club for Top Sales in the Aire Serv company. With two exceptional adult children and a wife, Shan knows he’s where he’s supposed to be at this time in his life.

  • Connor Robbins

    Connor Robbins

    Apprentice

    Connor works with the install team as he prepares for a future in the HVAC industry at Aire Serv.

set of AC units
  • 5 out of 5 Star Rating
    “Jacob Johnson came to service our AC this morning and I was so pleased with the work he did. He is kind and courteous, patient and thorough in explaining the repair needs as well as presenting the options for repair and maintenance. I will definitely be”

    - MJW

  • 5 out of 5 Star Rating
    “Review”

    - KJ Beasley

  • 5 out of 5 Star Rating
    “Customer For Life”

    - Jamaica & Laquietta Jackson

  • 5 out of 5 Star Rating
    “Service call follow up”

    - Ruth teegarden

  • 5 out of 5 Star Rating
    “Air Conditioner Service”

    - Daniel H.

  • 5 out of 5 Star Rating
    “Great service! Honorable and community oriented company!”

    - John & Kathy Nickle

  • 5 out of 5 Star Rating
    “Aire Serv”

    - Christopher Gilbert

  • 5 out of 5 Star Rating
    “Great Service; Professional, Courteous Technician”

    - Matthew Stafford

  • 5 out of 5 Star Rating
    “no air,on a hot day”

    - Mike Zelinski

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