Meet the team of Tipton County

Lee Downing was the Franchisee of the year in 2017!

  • Locally Owned and Operated


    Franchise Business Owner

    With over 20 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of Tipton. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With a team of about 100 members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of Tipton can better serve the needs of the area customers. As the business continues to grow, Lee has been awarded many awards over the years for Aire Serv top performances such as Franchisee of the Year in 2018 and he continues to be on the Top Gun list of top franchises each year. Lee was awarded the Neighborly Award of Excellence 2022 out of all the franchise owners across all the brands in the whole Neighborly company.

  • Stacey


    Serving as our Chief Operating Officer, Stacey knows Aire Serv backwards and forward. She has served our team, along with our owner, Lee Downing, from the beginning of building the business. Our team members know that she is the go-to person for questions that occur in the office or out on the job. Stacey was recognized as Office Professional of the Year 2016, and an award of Excellence in Management in 2021. She continues her professionalism for our customers each day. The family-based business is where Stacey feels she can do her best job. The employees and the customers are a priority at Aire Serv. She enjoys her husband and children whom she can have fun with while riding their side by side ATV.

  • Jason

    Operations Manager

    As an EPA certified HVAC technician, Jason serves on the management team in the operations department. With customer satisfaction a top priority, Jason works with the team of service techs and installers in training, on the job calls, and to make sure they have the supplies that they need to complete their job most efficiently. Whether it is working with the office staff, the technicians, or with customers, Jason keeps a positive attitude because of the code of values that the leadership of the company lives by. Jason stays active with this wife and children where he loves to hunt, fish, and ride his side by side ATV. 

  • Dave

    Installation Manager

    Dave has a HVAC degree from Vatterott, has 14 years of HVAC experience, and has two children. He enjoys working with the west Tennessee Aire Serv team to help our customers get the system best for their home.

  • Danielle

    Office Manager

    With a love of people and about 20 years of work experience, Danielle is part of our Aire Serv team as office manager in our Tipton office. She has settled in Tipton County and loves calling it home with her two children. Keeping up with their activities make life fun for her!

  • Jackie

    Director of Marketing

    After earning a degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for twenty-three years. Throughout her years of teaching, she earned 2 masters level degrees in education. Owner, Lee Downing was one of her students and she is happy to serve as the Director of Marketing for Aire Serv. Using advertising strategies, Jackie will continue to help Lee make Aire Serv the best HVAC business around.

  • Brittany

    Marketing Manager

    Brittany is on our marketing team after earning her associates degree in Business Administration and working toward her bachelor's degree. She enjoys the business office environment where she can be a team member to help customers behind the scenes. Brittany enjoys the outdoors, photography and writing. She is married and she values her family and friends and being active in her church.

  • Hannah

    People Services Director

    With over six years of customer service experience, Hannah works on the Aire Serv team where she works with the employees through all of the human resources operations. She loves God and enjoys spending time with her family and friends.

  • Lydia


    Lydia has joined the company in the bookkeeping side of the business. She enjoys spending time with her kids.

  • Auburn

    Customer Service Representative

    With an associates degree and four years of customer service experience, Auburn joins the Aire Serv team as a customer service representative. Spending time with her friends and family brings great joy to her, as well as enjoying time with her black lab, her God daughter and her nephews.

  • Dawn

    Customer Service Representative

    With over a decade of office experience, Dawn enjoys assisting Aire Serv customers to get the best care from our professional technicians. She enjoys spending time with her fiance', going to the lake, and to the gym; as well as some Alabama Football!

  • Jessica

    Customer Service Representative

    With over nine years of customer service experience, Jessica holds a Bachelor of Arts in Psychology degree and enjoys spending time with her two children.

  • Jessica

    Customer Service Representative

    Holding an administration assistant certification, Jessica joins our customer service representative team to most efficiently get our Aire Serv professionals to customer's homes to help them with the HVAC needs.  She enjoys spending time with her fiance,' her son, and her chickens!

  • Libby

    Customer Service Representative

    With customer service experience, and certification in community relations, Libby joins the customer service representatives team to help our customers first hand over the phone each day. She enjoys being a dog mom, very family oriented, goal oriented, and Libby especially enjoys summer time and being outdoors.

  • Riley

    Customer Service Representative

    Living the Aire Serv life most of her life, Riley has officially joined the Aire Serv team as a customer service representative where she helps with  servicing customers. She also assists in the bookkeeping department learning all aspects of the business.

  • Audrey

    Office Associate

    With five years of customer service experience, Audrey joins our team to help us in our bookkeeping department! Audrey is married with two children and they enjoy spending time together and with their pet dogs.

  • Britany

    Office Associate

    Joining our Aire Serv team with a Master of Science degree in Accounting, Britany has over 15 years of work experience in customer service. She works with our team members in the HR department. Britany enjoys spending time with her niece and nephew, as well as eating ice cream and cooking. Before COVID, she really enjoyed singing in her church choir.

  • Austin

    Service Professional

    With customer service experience, Austin joins the Aire Serv team to continue making customers satisfied with our technical service. With a growing family, Austin enjoys spending time with them as much as he can.

  • Cameron

    Service Professional

    With seventeen years of work experience in the food service management industry, Cameron has changed to the HVAC industry and with a few years of experience, he has joined our Aire Serv team to continue serving customers with the best service he can possibly provide. He enjoys family time with a wife and step-daughter. Cameron is an avid golfer and sports fan.

  • Corey

    Service Professional

    With over three years in the HVAC industry, Corey serves as service tech. He enjoys music, his family, and his 4 dogs.

  • Jason

    Service Professional

    With over two decades of HVAC technician experience, Jason is Universal EPA certified. He is married, has three children and four pets. He enjoys spending time fishing, hunting, and walking.

  • Johnathon

    Service Professional

    After working in industries for over a decade, Jonathon works as a certified EPA HVAC service technician on the Aire Serv team. The family atmosphere where everyone knows each other is something that Jonathon likes and feels that he can service his customers one call at a time.  The company’s code of values sets the tone where team members have a base to learn the skills necessary to help them grow as a person.This is what helps our technicians help customers more efficiently with their HVAC needs in our local community.  While spending time with his wife and pets, Jonathon also enjoys hunting, fishing, and gaming.

  • Bryson

    Service Apprentice

    With a love to work, Bryson is an asset to the Aire Serv team to help our customers with their HVAC needs.

  • Jahiar

    Lead Installation Professional

    Jahiar works with our installation team.

  • Jonathan

    Lead Installation Professional

    With over a decade of HVAC experience and HVAC mechanic assistant certification, Jonathan joins the install team as a lead to get the right equipment in our customer's homes most efficiently. He is married and has 2 dogs. Jonathan loves to hunt.

  • Daniel

    Home Comfort Designer

    With a love of the outdoors and a desire to serve his community, Daniel Jerry enjoys working with our west Tennessee Aire Serv team to help our customers with personalizing their HVAC needs. He enjoys spending time with his family.

  • Gavin

    Home Comfort Designer

    With almost a decade of plumbing and HVAC experience, Gavin has earned his certified AC/heat pump certification as well as a universal EPA certification. While working as a service technician, Gavin has increased his HVAC knowledge where he can serve the great people of the local community. He believes that Aire Serv is more like a family than just a place to work. He really enjoys being able to help our customers by customizing a plan for their home's HVAC system.

  • Jack

    Home Comfort Designer

    With a lifetime of work experience and 5 years in the HVAC industry, Jack is part of the west Tennessee Aire Serv team where he helps customers choose the right system for their personal homes or business. He enjoys the family like atmosphere of the Aire Serv team where there is potential for growth for him professionally, as well as the quality of the attitude of doing what is right the first time.  Integrity on the team and with customers is the favored aspect of Jack's position at Aire Serv. He enjoys time with his wife, daughter, and grandchildren, as well as riding motorcycles in his spare time.

  • Jake

    Home Comfort Designer

    Having an HVAC certification with over eight years of HVAC experience, Jake Ashley serves the west Tennessee Aire Serv team as a Home Comfort Designer. Not only has Jake worked in the HVAC industry, he also has over 15 years of home construction experience. Jake is happy to be on the west Tennessee Aire Serv team where he can serve our customers with honesty. He is excited to work for a company where he can grow in the HVAC profession as the Aire Serv team continues to grow as well. Jake enjoys spending his spare time outdoors with his family.

  • Austin

    Installation Apprentice

    With technical training and work experience, Austin joins the Aire Serv team to service our customers with the Aire Serv World Class experience. He is full of adventure and enjoys traveling, bush crafting, martial arts, and spending time with Jesus. He is married and they enjoy the fur baby, Israel.

  • Dale

    Installation Apprentice

    With over seven years of working experience, Dale likes to work and go to the gym. He serves as a member of our install team.

  • Erik

    Installation Apprentice

    With over 20 years of experience in welding and automotive work, Erick works with our install team helping customers get the right HVAC system placed in their homes. Erik enjoys family and friends, his son, hunting and fishing.

  • Houston

    Installation Apprentice

    With HVAC school, EPA certified and NUR Certified, Houston brings over 5 years of experience to the Aire Serv team. He enjoys duck hunting and LSU football.

  • Jose

    Installation Apprentice

    With work experience in the service industry of sheetrock and masonry, Jose works with our install team to help our customers get the HVAC system that they need.

  • Josey

    Indoor Air Quality Specialist

    Josey joins our indoor air quality team to help our customers have cleaner air inside of their homes.  He enjoys spending time with his family.

  • Megan

    Marketing & Operations Associate

    With over 10 years of work experience in the cosmetology industry and working administration in salons, Megan has joined the marketing team in administration of lead generation responsibilities. She is married with two children and she loves to serve her community and in her church. Singing is something that Megan really loves to do as well as spend quality time with her family.

  • Barney

    Operations Associate

    "Pop" manages our warehouse and all the orders that come and go from our office.

  • Jennifer

    Operations Associate

    With over 30 years of customer service experience, Jennifer works with our west Tennessee Aire Serv installation teams to take care of the operations side of getting installations completed efficiently for our customers.  Jennifer is very involved with her church family and her personal family. She enjoys the outdoors!

  • Johnny

    Operations Associate

    With years of work experience, Johnny joins our Aire Serv team as our warehouse manager where he will facilitate equipment inventory for our professional service team. He enjoys playing golf.

  • Alicia


    Alicia joins our team with over 12 years of customer service experience. She is married and enjoys life with her husband and three children.

  • Carly


    From a heritage of HVAC technicians, Carly feels right at home working on our Aire Serv team. With over eight years of customer service experience, Carly works as our lead dispatcher and in customer service. She enjoys working for a company who exhibits integrity, which goes right along with the family environment that Aire Serv has with their team members. Carly is dedicated to serving our customers the very best that she can, she is thankful of the team attitude where everyone helps each other, and she enjoys making a difference in our local community.

  • Josh


    With customer relations and appliance repair experience, Josh joins the dispatcher team in getting our professional service team to the customer's homes in the most efficient manner.  He is married and he enjoys spending time with his wife and two children.  He also enjoys all sports.

  • Erin

    Inside Sales and Marketing Associate

    Serving on our Tipton office, Erin assists customers with their HVAC needs over the phone. Erin enjoys spending time with her daughter.

  • Sara

    Customer Service Representative

    With about fifteen years of work experience in the emergency medical industry, Sara joins our Aire Serv team to help our team service our customers for their HVAC emergencies. Sara is IAED Certified Emergency Medical Dispatcher, CIT (Crisis Intervention Team) Officer, CPR and First Aid Certified. She is used to managing multiple lines of needs for dispatching and will continue her skill on our team. Sara enjoys her two dogs; loves the outdoors, painting, traveling, reading and music. Her passion is to help and give to others.

  • Shan

    Sales Manager

    With over thirty years of work experience in education and management, Shan serves the Aire Serv team as Sales Manager. His expertise is in new installations and he is happy to work for a company that has a family atmosphere that cares about the customers more than just the air conditioning. Shan strives to continue to meet the customer’s needs while earning a place in the Heavy Hitters Club for Top Sales in the Aire Serv company. With two exceptional adult children and a wife, Shan knows he’s where he’s supposed to be at this time in his life.

  • Michael

    Commercial Service Manager

    Having over 17 years of work experience, Michael serves as the Commercial Service Project Manager on the west Tennessee Aire Serv team. With the goal of helping customers, Michael’s expert service is individualized so that he can provide professional guidance with the HVAC needs of his customers most efficiently.  Through the support of his work family and his personal family, Michael has learned to meet his goals while serving the local community to make them happy as well.  He stays busy with his wife, children, and pets. 

  • Steve

    Commercial Service Manager

    Steve joins our commercial team with over 31 years of experience in the HVAC industry with certification. In his spare time, Steve enjoys time with his wife and son as well as his pet dogs. He absolutely loves to fish!

  • Daniel

    Commercial Installer

    Daniel enjoys working at Aire Serv and he loves fishing, hunting, and working on his truck.

  • Doug

    Commercial Installer

    With almost 20 years of work experience, Doug brings HVAC experience to the team as well as certifications in 608 and 609 universal. He also has his associates degree in business administration.

  • Logan

    Commercial Installer

    With eagerness to help our customers, Logan works with our commercial install team.

  • Travis

    Commercial Installer

    With a desire to serve customers with Aire Serv professionalism, Travis serves on the Install team. He is married with two children and he enjoys spending time with his family and wood working.

  • Brent

    General Manager

    Bringing two decades of HVAC and Electrical expertise to the team, Brent is EPA and TN Technology certified and serves the Aire Serv team as the General Manager.  With the specialty of service and troubleshooting, Brent enjoys working for Aire Serv where he has the time necessary to work with team members to do his job efficiently. Gaining knowledge in management, equipment service and installs, Brent enjoys being part of the Aire Serv team. While working in this family atmosphere, Brent is thankful to God, and he enjoys the outdoors, especially hunting.

set of AC units
  • 5 out of 5 Star Rating
    “Jacob Johnson came to service our AC this morning and I was so pleased with the work he did. He is kind and courteous, patient and thorough in explaining the repair needs as well as presenting the options for repair and maintenance. I will definitely be”

    - MJW

  • 5 out of 5 Star Rating

    - KJ Beasley

  • 5 out of 5 Star Rating
    “Customer For Life”

    - Jamaica & Laquietta Jackson

  • 5 out of 5 Star Rating
    “Service call follow up”

    - Ruth teegarden

  • 5 out of 5 Star Rating
    “Air Conditioner Service”

    - Daniel H.

  • 5 out of 5 Star Rating
    “Great service! Honorable and community oriented company!”

    - John & Kathy Nickle

  • 5 out of 5 Star Rating
    “Aire Serv”

    - Christopher Gilbert

  • 5 out of 5 Star Rating
    “Great Service; Professional, Courteous Technician”

    - Matthew Stafford

  • 5 out of 5 Star Rating
    “no air,on a hot day”

    - Mike Zelinski

  • 5 out of 5 Star Rating
    “General Service and dryer duct replacement”

    - V R