Meet the team of Tipton County

Lee Downing was the Franchisee of the year in 2017!

  • Lee Downing

    Lee Downing

    Franchise Business Owner

    With about 20 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of Tipton. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With a team of about 50 members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of Tipton can better serve the needs of the area customers. As the business continues to grow, Lee has been awarded many awards over the years for Aire Serv top performances such as Franchisee of the Year in 2018 and he continues to be on the Top Gun list of top franchises each year.

  • Stacey Pruitt

    Stacey Pruitt

    COO

    Serving as our Chief Operating Officer, Stacey knows Aire Serv backwards and forward. She has served our team, along with our owner, Lee Downing, from the beginning of building the business. Our team members know that she is the go-to person for questions that occur in the office or out on the job. Stacey was recognized as Office Professional of the Year 2016, and an award of Excellence in Management in 2021. She continues her professionalism for our customers each day. The family-based business is where Stacey feels she can do her best job. The employees and the customers are a priority at Aire Serv. She enjoys her husband and children whom she can have fun with while riding their side by side ATV.

  • Jason Pruitt

    Jason Pruitt

    Operations Manager

    As an EPA certified HVAC technician, Jason serves as the Operations Manager on the Aire Serv family team. With customer satisfaction a top priority, Jason works with the team of service techs and installers in training, on the job calls, and to make sure they have the supplies that they need to complete their job most efficiently. Whether it is working with the office staff, the technicians, or with customers, Jason keeps a positive attitude because of the code of values that the leadership of the company lives by. Jason stays active with this wife and children where he loves to hunt, fish, and ride his side by side ATV. 

  • Dave Carroll

    Dave Carroll

    Installation Manager

    Dave has a HVAC degree from Vatterott, has 14 years of HVAC experience, and has two children. He enjoys working with the west Tennessee Aire Serv team to help our customers get the system best for their home.

  • Danielle Sullivan

    Danielle Sullivan

    Office Manager

    With a love of people and about 20 years of work experience, Danielle is part of our Aire Serv team as office manager in our Tipton office. She has settled in Tipton County and loves calling it home with her husband and two children. Keeping up with their activities make life fun for her!

  • Barney Wallace

    Barney Wallace

    Service Manager

    "Pop" manages our warehouse and all the orders that come and go from our office.

  • Michael Downing

    Michael Downing

    Service Manager

    Having over 17 years of work experience, Michael serves as the Commercial Service Project Manager on the west Tennessee Aire Serv team. With the goal of helping customers, Michael’s expert service is individualized so that he can provide professional guidance with the HVAC needs of his customers most efficiently.  Through the support of his work family and his personal family, Michael has learned to meet his goals while serving the local community to make them happy as well.  He stays busy with his wife, children, and pets. 

  • Jackie Howard

    Jackie Howard

    Director of Marketing

    After earning a degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for over 20 years. Throughout her years of teaching, she has earned 2 masters level degrees in education. Owner, Lee Downing was one of her students and she is happy to serve as the marketing specialist for Aire Serv. Using advertising strategies, Jackie will continue to help Lee make Aire Serv the best HVAC business in the Mid South.

  • Brittany Cunningham

    Brittany Cunningham

    Marketing Manager

    Brittany is on our marketing team after earning her associates degree in Business Administration and working toward her bachelor's degree. She enjoys the business office environment where she can be a team member to help customers behind the scenes. Brittany enjoys the outdoors, photography and writing. She is engaged to get married and she values her family and friends and being active in her church.

  • Hannah Tennyson

    Hannah Tennyson

    People Services Director

    With over six years of customer service experience, Hannah works on the Aire Serv team where she works with the employees through all of the human resources operations. She loves God and enjoys spending time with her family and friends.

  • Alicia Gibson

    Alicia Gibson

    Customer Service Representative

    Alicia joins our team with over 12 years of customer service experience. She is married and enjoys life with her husband and three children.

  • Carly Murray

    Carly Murray

    Customer Service Representative

    From a heritage of HVAC technicians, Carly feels right at home working on our Aire Serv team. With over six years of customer service experience, Carly works as our dispatcher and in customer service. She enjoys working for a company who exhibits integrity, which goes right along with the family environment that Aire Serv has with their team members. Carly is dedicated to serving our customers the very best that she can, she is thankful of the team attitude where everyone helps each other, and she enjoys making a difference in our local community.

  • Jessica Poole

    Customer Service Representative

    With over nine years of customer service experience, Jessica holds a Bachelor of Arts in Psychology degree and enjoys spending time with her two children.

  • Kendra Stroud

    Kendra Stroud

    Customer Service Representative

    With her bright smile, it shines through the phone as Kendra services our customers in the afternoons.

  • Riley Downing

    Riley Downing

    Customer Service Representative

    Living the Aire Serv life most of her life, Riley has officially joined the Aire Serv team as a customer service representative where she helps with social media marketing and with servicing customers.

  • Tammy Archer

    Tammy Archer

    Customer Service Representative

    With over 20 years of work experience in administration assistant positions, Tammy joins the Aire Serv team as a customer service representative where she assists our customers over the phone to best meet their needs for our services. Tammy is married and has 2 children. She enjoys playing softball, riding ATVs, camping, fishing, and spending time with her family on the lake.

  • Britany McGarity

    Britany McGarity

    Office Associate

    Joining our Aire Serv team with a Master of Science degree in Accounting, Britany has over 15 years of work experience in customer service. She works with our team members in the HR department. Britany enjoys spending time with her niece and nephew, as well as eating ice cream and cooking. Before COVID, she really enjoyed singing in her church choir.

  • Erin Rose

    Erin Rose

    Office Associate

    Serving on our Tipton office, Erin assists customers with their HVAC needs over the phone. Erin is married and enjoys spending time with their daughter.

  • Kortney Nason

    Kortney Nason

    Office Associate

    With almost 20 years of administrative assistant experience, Kortney joined the Aire Serv team to assist the operations of the offices. With a husband and two children, Kortney enjoys her family time.

  • Lydia Smith

    Lydia Smith

    Office Associate

    Lydia has joined the company in the bookkeeping side of the business. She enjoys spending time with her kids.

  • Brent Helm

    Brent Helm

    Service Professional

    Bringing HVAC and Electrical expertise to the team, Brent is EPA and TN Technology certified and serves the Aire Serv team as a HVAC service technician.  With the specialty of service and troubleshooting, Brent enjoys working for Aire Serv where he has the time necessary to work with each customer to do his job efficiently. Gaining knowledge in equipment service and installs, Brent enjoys being part of the Aire Serv team. While working in this family atmosphere, Brent is thankful to God, his wife and children and he enjoys the outdoors, especially hunting.

  • Corey Stafford

    Corey Stafford

    Service Professional

    With over three years in the HVAC industry, Corey serves as service tech. He enjoys music, his family, and his 4 dogs.

  • Doug Anderson

    Doug Anderson

    Service Professional

    With almost 20 years of work experience, Doug brings HVAC experience to the team as well as certifications in 608 and 609 universal. He also has his associates degree in business administration.

  • Gabe McDermott

    Gabe McDermott

    Service Professional

    With EPA 608 universal certification, Gabe has over three years of HVAC experience. He also has experience in computer networking. Gabe enjoys time with this wife and daughter, his pets, and working with his church ministry.

  • Gavin Stang

    Gavin Stang

    Service Professional

    With almost a decade of plumbing and HVAC experience, Gavin has earned his certified AC/heat pump certification as well as a universal EPA certification. While working as a service technician, Gavin has increased his HVAC knowledge where he can serve the great people of the local community. He believes that Aire Serv is more like a family than just a place to work. He really enjoys being able to help our customers each day.

  • Johnathon Pepple

    Johnathon Pepple

    Service Professional

    After working in industries for over a decade, Jonathon works as a certified EPA HVAC service technician on the Aire Serv team. The family atmosphere where everyone knows each other is something that Jonathon likes and feels that he can service his customers one call at a time.  The company’s code of values sets the tone where team members have a base to learn the skills necessary to help them grow as a person.This is what helps our technicians help customers more efficiently with their HVAC needs in our local community.  While spending time with his wife and pets, Jonathon also enjoys hunting, fishing, and gaming.

  • Leslie Amerson

    Leslie Amerson

    Service Professional

    Leslie joins our team with six years of military experience along with plumbing and HVAC certifications.

  • Bryson Downing

    Bryson Downing

    Service Apprentice

    With a love to work, Bryson is an asset to the Aire Serv team to help our customers with their HVAC needs.

  • Daniel Downing

    Daniel Downing

    Service Apprentice

    While getting certified, Daniel is getting hands on experience by helping our trained technicians while he attends school in the HVAC industry. Daniel enjoys working at Aire Serv and he loves fishing, hunting, and working on his truck.

  • Zack Downs

    Zack Downs

    Service Apprentice

    With work experience in customer service venues, an associates degree and HVAC experience, Zack joins the Aire Serv team as a professional service technician.

  • Evan Whited

    Evan Whited

    Installation Professional

    Evan joined our Aire Serv team on the installation team out of our Tipton office.

  • Logan Regenold

    Logan Regenold

    Installation Professional

    With eagerness to help our customers, Logan works with our commercial install team.

  • Rickie Max

    Rickie Max

    Installation Professional

    Now working in the HVAC industry for over 12 years, Rickie works as a certified EPA installation team member with our commercial division of Aire Serv. With persistence and determination, Rickie comes to work ready to follow the plan set forth to service our customers. While spending time with his wife and children, Rickie enjoys hobbies where he fixes things.

  • Travis Smullen

    Travis Smullen

    Installation Professional

    With a desire to serve customers with Aire Serv professionalism, Travis serves on the Install team. He is married with two children and he enjoys spending time with his family and wood working.

  • Daniel Jerry

    Daniel Jerry

    Home Comfort Designer

    With a love of the outdoors and a desire to serve his community, Daniel Jerry enjoys working with our west Tennessee Aire Serv team to help our customers with personalizing their HVAC needs. He enjoys spending time with his family.

  • Jack Kelly

    Jack Kelly

    Home Comfort Designer

    With a lifetime of work experience and 5 years in the HVAC industry, Jack is part of the west Tennessee Aire Serv team where he helps customers choose the right system for their personal homes or business. He enjoys the family like atmosphere of the Aire Serv team where there is potential for growth for him professionally, as well as the quality of the attitude of doing what is right the first time.  Integrity on the team and with customers is the favored aspect of Jack's position at Aire Serv. He enjoys time with his wife, daughter, and grandchildren, as well as riding motorcycles in his spare time.

  • Jake Ashley

    Jake Ashley

    Home Comfort Designer

    Having an HVAC certification with over eight years of HVAC experience, Jake Ashley serves the west Tennessee Aire Serv team as a Home Comfort Designer. Not only has Jake worked in the HVAC industry, he also has over 15 years of home construction experience. Jake is happy to be on the west Tennessee Aire Serv team where he can serve our customers with honesty. He is excited to work for a company where he can grow in the HVAC profession as the Aire Serv team continues to grow as well. Jake enjoys spending his spare time outdoors with his family.

  • Steve Littles

    Steve Littles

    Home Comfort Designer

    Steve joins our home comfort design team with over 31 years of experience in the HVAC industry with certification. In his spare time, Steve enjoys time with his wife and son as well as his pet dogs. He absolutely loves to fish!

  • Chris Pugh

    Chris Pugh

    Installation Apprentice

    Chris joins our install team and has over 10 years experience in the electrical industry. He is engaged to get married and he has a dog named Rufus.

  • Erik Caldwell

    Erik Caldwell

    Installation Apprentice

    With over 20 years of experience in welding and automotive work, Erick works with our install team helping customers get the right HVAC system placed in their homes. Erik enjoys family and friends, his son, hunting and fishing.

  • Jahiar Mejia

    Jahiar Mejia

    Installation Apprentice

    Jahiar works with our installation team.

  • Jose Mena

    Jose Mena

    Installation Apprentice

    With work experience in the service industry of sheetrock and masonry, Jose works with our install team to help our customers get the HVAC system that they need.

  • Matt Hines

    Matt Hines

    Installation Apprentice

    Matt Hines helps our install team through the seasons while maintaining his personal life with two children.

  • Peyton Willis

    Peyton Willis

    Installation Apprentice

    With over two years in HVAC experience, Peyton enjoys working with our commercial team as a commercial technician. Outside of work, he enjoys time with his wife and children as well as fishing and hunting.

  • Jennifer Karsko

    Jennifer Karsko

    Operations Associate

    With over 30 years of customer service experience, Jennifer works with our west Tennessee Aire Serv installation teams to take care of the operations side of getting installations completed efficiently for our customers.  Jennifer is very involved with her church family and her personal family. She enjoys the outdoors!

  • Josh Halleron

    Josh Halleron

    Dispatcher

    With over 10 years in the appliance business and over 15 years of customer relations, Josh joins the Aire Serv team to better serve our customers. Josh enjoys family time with his wife and two children.

  • Shan Erickson

    Shan Erickson

    Home Comfort Designer Manager

    With over thirty years of work experience in education and management, Shan serves the Aire Serv team as a Home Comfort Designer. His expertise is in new installations and he is happy to work for a company that has a family atmosphere that cares about the customers more than just the air conditioning. Shan strives to continue to meet the customer’s needs while earning a place in the Heavy Hitters Club for Top Sales in the Aire Serv company. With two exceptional adult children and a wife, Shan knows he’s where he’s supposed to be at this time in his life.

  • Bob Cunningham

    Inside Sales and Marketing Associate

    Bob brings almost 40 years of work experience in retail and pharma management to our team with over 4 years of experience in the HVAC industry. He is married with one daughter and Bob enjoys hunting, fishing, golfing, and stock management.

set of AC units
  • 5 out of 5 Star Rating
    “Jacob Johnson came to service our AC this morning and I was so pleased with the work he did. He is kind and courteous, patient and thorough in explaining the repair needs as well as presenting the options for repair and maintenance. I will definitely be”

    - MJW

  • 5 out of 5 Star Rating
    “Review”

    - KJ Beasley

  • 5 out of 5 Star Rating
    “Customer For Life”

    - Jamaica & Laquietta Jackson

  • 5 out of 5 Star Rating
    “Service call follow up”

    - Ruth teegarden

  • 5 out of 5 Star Rating
    “Air Conditioner Service”

    - Daniel H.

  • 5 out of 5 Star Rating
    “Great service! Honorable and community oriented company!”

    - John & Kathy Nickle

  • 5 out of 5 Star Rating
    “Aire Serv”

    - Christopher Gilbert

  • 5 out of 5 Star Rating
    “Great Service; Professional, Courteous Technician”

    - Matthew Stafford

  • 5 out of 5 Star Rating
    “no air,on a hot day”

    - Mike Zelinski

  • 5 out of 5 Star Rating
    “General Service and dryer duct replacement”

    - V R

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