Local Emergency HVAC Service in Fox Point, Wisconsin

I had an excellent experience with Aire Serv of North Shore. From the first phone call to the final service, the team was professional, punctual, and genuinely cared about doing the job right. Highly recommend

Excellent service from phone call to completion. Very knowledgeable. Walked me thru everything. Thank you!

Great People .. Great service … FAST AND FRIENDLY

We have utilized Aire Serv at our home to take care of our annual tune ups for Heat & AC which I highly recommend- I don't like surprises ( 90 degree weather in May and AC is not working). Matt the technician was professional, informative and asked for approval throughout the entire process. Also, we took advantage of their special filter and technology for advanced air purification throughout the entire home ( helps with pets, when your sick, etc.). Highly recommend. mjc

I had the diagnostic and fix of the AC unit done by someone else, this review is of the estimate for replacement of the AC unit. Contacted by Aire Service and had appointment for the estimate set up for the next day. Sales person was very personable and informative. He spent 2 1/2 hours going over 4 different options for replacing the AC unit and optionally the furnace, after he took a look at it giving detailed information about it to me, as well as providing information about Indoor Air Quality (IAQ) options for the furnace. He also provided information about the AC unit which is a Goodman and why Goodman had gained a bad reputation (previous company that used to make Goodman products, selling to anyone sales approach, and a lot of botched self installs), but nowadays it is a perfectly fine product as long as it is professionally installed and maintained. I did some research on the internet about it to fact check what he had said and what I found matched exactly what he had told me. I had other estimates done and one of the sales people for one of them also gave the same evaluation that he had. I'm a highly detailed person and he provided me with reams of details which I appreciated. Based on our conversation he recommended that I get the low end AC unit based on my needs. I have a townhouse that is 800 sq feet so the 2 other types of AC units they offered were overkill for my situation. I appreciated that he didn't try to upsell me. He also made sure I got the smallest AC unit (1.5 ton) and this was reflected in the pricing. He was also fair minded about what type of furnace I should get if I did want to replace it with the recommendation for the mid level model if I was going to do it. He also didn't push me to replace the furnace, he just presented the options and costs for doing it. He provided extensive information about the Indoor Air Quality (IAQ) options that were available including electrostatic filter, UV bulb, and HEPA filtration. Again he didn't try to upsell me to the top level, but said that his customers that opted to get IAQ options were generally very happy with the mid-level which included the electrostatic filter and UV bulb. In the end I decided to go with the electrostatic filter alone which he again didn't try to upsell me about and I found out from him when he was double checking the furnace to ensure he had the the right information about it that they had the ability to upgrade the IAQ to a higher level if I wanted to later on. So he didn't use that in an attempt to convince me get the IAQ in the first place. He was clear on the additional cost of the different IAQ options. He also provided me the cost of doing quarterly replacement of the electrostatic filter and it was very affordable. The switch from an annual filter replacement to quarterly replacement is only $37/year. I wasn't interested with going with the UV bulb so I didn't request the cost of replacing it. From my research on the internet it's common to have to replace them once a year. One thing he did tell me is their UV bulbs are good for 3 years which may make them more affordable, but I'm not sure on that because I didn't ask for the pricing. I had many requests for different estimates based on the different combinations of furnace, IAQ options, and types of AC units. He responded very quickly to my requests, very often e-mailing me very quickly multiple times in back-and-forth fashion starting shortly after I made my first request for information. We communicated via phone conversation occasionally, but it was minimal. I also appreciated his good-natured tolerance of my bouts of off topic gabbiness. I did go with them for the installation of the electrostatic filter on my furnace and replacement of my AC unit. I had one estimate that had a lower price, but I wasn't provided with information to be able to compare it "apples-to-apples" with this estimate (the unanswered questions — did the price for the other estimate include all permits, taxes, removal & disposal of the old AC unit & clean up after installation), it didn't include a year of furnace and AC unit maintenance like this one. The 10 year warranty for the other estimate only included parts, not like the 10 year warranty for this one which included parts and labor. Installation was smooth. Techs were professional and personable. They answered the few questions I had. Overall, I find Aire Service to be excellent and wouldn't hesitate to use them again.

I had an excellent experience with Aire Serv of North Shore. From the first phone call to the final service, the team was professional, punctual, and genuinely cared about doing the job right. Highly recommend

Excellent service from phone call to completion. Very knowledgeable. Walked me thru everything. Thank you!

Great People .. Great service … FAST AND FRIENDLY

We have utilized Aire Serv at our home to take care of our annual tune ups for Heat & AC which I highly recommend- I don't like surprises ( 90 degree weather in May and AC is not working). Matt the technician was professional, informative and asked for approval throughout the entire process. Also, we took advantage of their special filter and technology for advanced air purification throughout the entire home ( helps with pets, when your sick, etc.). Highly recommend. mjc

I had the diagnostic and fix of the AC unit done by someone else, this review is of the estimate for replacement of the AC unit. Contacted by Aire Service and had appointment for the estimate set up for the next day. Sales person was very personable and informative. He spent 2 1/2 hours going over 4 different options for replacing the AC unit and optionally the furnace, after he took a look at it giving detailed information about it to me, as well as providing information about Indoor Air Quality (IAQ) options for the furnace. He also provided information about the AC unit which is a Goodman and why Goodman had gained a bad reputation (previous company that used to make Goodman products, selling to anyone sales approach, and a lot of botched self installs), but nowadays it is a perfectly fine product as long as it is professionally installed and maintained. I did some research on the internet about it to fact check what he had said and what I found matched exactly what he had told me. I had other estimates done and one of the sales people for one of them also gave the same evaluation that he had. I'm a highly detailed person and he provided me with reams of details which I appreciated. Based on our conversation he recommended that I get the low end AC unit based on my needs. I have a townhouse that is 800 sq feet so the 2 other types of AC units they offered were overkill for my situation. I appreciated that he didn't try to upsell me. He also made sure I got the smallest AC unit (1.5 ton) and this was reflected in the pricing. He was also fair minded about what type of furnace I should get if I did want to replace it with the recommendation for the mid level model if I was going to do it. He also didn't push me to replace the furnace, he just presented the options and costs for doing it. He provided extensive information about the Indoor Air Quality (IAQ) options that were available including electrostatic filter, UV bulb, and HEPA filtration. Again he didn't try to upsell me to the top level, but said that his customers that opted to get IAQ options were generally very happy with the mid-level which included the electrostatic filter and UV bulb. In the end I decided to go with the electrostatic filter alone which he again didn't try to upsell me about and I found out from him when he was double checking the furnace to ensure he had the the right information about it that they had the ability to upgrade the IAQ to a higher level if I wanted to later on. So he didn't use that in an attempt to convince me get the IAQ in the first place. He was clear on the additional cost of the different IAQ options. He also provided me the cost of doing quarterly replacement of the electrostatic filter and it was very affordable. The switch from an annual filter replacement to quarterly replacement is only $37/year. I wasn't interested with going with the UV bulb so I didn't request the cost of replacing it. From my research on the internet it's common to have to replace them once a year. One thing he did tell me is their UV bulbs are good for 3 years which may make them more affordable, but I'm not sure on that because I didn't ask for the pricing. I had many requests for different estimates based on the different combinations of furnace, IAQ options, and types of AC units. He responded very quickly to my requests, very often e-mailing me very quickly multiple times in back-and-forth fashion starting shortly after I made my first request for information. We communicated via phone conversation occasionally, but it was minimal. I also appreciated his good-natured tolerance of my bouts of off topic gabbiness. I did go with them for the installation of the electrostatic filter on my furnace and replacement of my AC unit. I had one estimate that had a lower price, but I wasn't provided with information to be able to compare it "apples-to-apples" with this estimate (the unanswered questions — did the price for the other estimate include all permits, taxes, removal & disposal of the old AC unit & clean up after installation), it didn't include a year of furnace and AC unit maintenance like this one. The 10 year warranty for the other estimate only included parts, not like the 10 year warranty for this one which included parts and labor. Installation was smooth. Techs were professional and personable. They answered the few questions I had. Overall, I find Aire Service to be excellent and wouldn't hesitate to use them again.