What People Are Saying About Aire Serv of The Fingerlakes

I called and scheduled an appointment that was convenient for me. The service technician (John) showed up on time and checked the furnace. John let me know exactly what he did and what shape the furnace was in. The charge was very reasonable. I was quite happy with the experience. I will use this service again and recommend it to my family and friends.

John with Aire Serv is great. Professional and knowledgeable 5/5 stars!

installed two heat pumps serving 4 bedrooms in a 125 year old house. well done and consistent.

Aire Serv has provided reliable expertise for our plumbing and HVAC needs for several years. I highly recommend!

I worked with John at Aire Serv and would give 10 stars if I could. My situation was a bit unique. I have a home that was built within the last two years with central AC. At the end of last summer things started going haywire with my AC unit. Lots of oil leaks, breakers tripping, and suddenly the unit was not working at all come spring of this year (2024). John came down from Auburn, pretty quickly identified the issue. While the unit is still under warranty, this was an installation issue of significant magnitude. He was a calm, positive and non-anxious presence (which was helpful as I was feeling a bit of stress about this situation), walked through each of the issues, explained multiple paths forward depending on what mattered most to us (replacing lines installed incorrectly under drywall or starting fresh and relocating our outdoor unit). He got my unit working before he left the initial consultation and scheduled the repair soon after. When he came back (AC was still working from his initial visit) he ran completely new ac lines for my system and relocated my outside unit with all new electrical within a few hours. Pricing was below what I anticipated. Thank you, John and Aire Serv!

Professional, on time, courteous, knowledgeable. No complaints whatsoever.

Phenomenal customer service and very knowledgeable.

Excellent Service. John was a great help to us when our heat went out. He went above and beyond. Completely fixed an older boiler system we have, and even came out on weekends. I would highly recommend this company!

Very professional

Customer service is outstanding, from making the appointment to the actual service call. John is incredibly knowledgeable and taught me some things to look for if I experience any other furnace issues. I wish I had known about Aire Serv sooner! It would have saved me a lot of money!

Very pleasant and quick service

John was very efficient, knowledgeable and professional.