Meet the Team of DeSoto County
Lee Downing was the Franchisee of the year in 2017!
With over 15 years of HVAC experience, owner, Lee Downing leads his team members with the technical and the business side at Aire Serv of Tipton County. Lee is licensed and bonded as well as certified and trained in the HVAC industry. While striving to satisfy his customers, he strongly believes in treating people right. With a local team of about twenty members, Lee is approachable and will always listen to his team members with any concerns they may have. He leads his technicians by example and is always willing to go to the customer's house or business to assist in a call or to communicate with a customer personally. Hands on management is an asset that he believes in very strongly. Team leadership is exhibited through regular meetings where he opens the floor for discussion so that Aire Serv of Tipton County can better serve the needs of the Tipton County area customers.
As our office manager with an administrative assistant certification, Stacey knows Aire Serv backwards and forward. She has served our team, along with our owner, Lee Downing, from the beginning of building the business. Our team members know that she is the go-to person for questions that occur in the office or out on the job. Stacey was recognized as Office Professional of the Year 2016 and she continues her professionalism for our customers each day. The family based business is where Stacey feels she can do her best job. The employees and the customers are a priority at Aire Serv. She enjoys her husband and children whom she can have fun riding their side by side ATV.
Daniel KellumOperations Manager
Serving as Operations Manager, Daniel has certifications in EPS and NMLS. With almost 20 years of work experience with the majority of that in the HVAC industry, Daniel’s goal is to always help our customers. Coming to work at Aire Serv keeps Daniel motivated to help the community of great people in the Memphis area. As he leads our professional technicians, Daniel implements the company’s code of values where he can help others grown professionally and personally right along with him. By spending time with his work family and his personal family, Daniel learns a little more about himself each day. His hobbies include hunting, fishing, and football.
Tina WalkerOffice Manager
With 10 years of experience in the medical field, Tina joined the Aire Serv team in 2018 and has enjoyed serving the customers in the mid south. With exceptional leadership from our owner, Tina has the opportunity to work with a top notch team while following the code of values mindset. Customer satisfaction is Tina's number one priority while working each day as she helps our community with the HVAC needs. In her spare time, her husband, kids, and grandchildren keep her busy. The beach and the outdoors are places that Tina enjoys spending her time.
Jackie HowardDirector of Marketing
After earning a degree in marketing, Jackie Howard pursued a profession in teaching where she has taught marketing classes to all four levels of high school students for over 20 years. Throughout her years of teaching, she has earned 2 masters level degrees in education. Jackie continually teaches updated methods of marketing to her students. After teaching hundreds of marketing students, she has been pleased to know that many students chose marketing as their career choice. As a DECA advisor, she has seen students get hands on experience through competitive events that help prepare students for the real world of marketing. Owner, Lee Downing was one of her students and she is happy to serve as the marketing specialist for Aire Serv. Using advertising strategies, Jackie will continue to make Aire Serv the best HVAC business in the Mid South.
Christine RamsdenHuman Resources Director
With over 7 years of customer service experience and 3 years in human resources management experience, Christine comes to Aire Serv to help with the management of the employees as the company continues to grow. With her Bachelor’s Degree in Business specializing in Human Resources and her SHRM-CP certification, Christine puts her expertise into practice for policies and procedures while serving as the Human Resources Director. As an important asset to the Aire Serv team, she enjoys working for a family-oriented company that cares for their employees and their customers and Christine is always seeking to help people in any way she can. She is married with two children and in her free time practices MMA and Jiu Jitsu.
Jacob JohnsonService Professional
With certifications in EPA section 608 and NATES, Jacob serves the Aire Serv team as a service technician. Bringing over 6 years of HVAC experience, he is glad that he can serve our customers with enthusiasm and help them stay comfortable in their homes and businesses. The company’s set of values makes working at Aire Serv worth it to Jacob, because it has a family-oriented office staff and team of technicians that can work together for the greater good. Jacob enjoys time with his wife and pet, as well as going hunting and fishing.
Rickie MaxService Professional
After working in the HVAC industry for over a decade, Rickie works as a certified EPA service technician on the Aire Serv team. With persistence and determination, Rickie comes to work ready to follow the plan set forth to service HVAC customer needs in the Memphis community. While spending time with his wife and children, Rickie also enjoys hobbies where he fixes things.
Jake AshleyHome Comfort Designer
Having an HVAC certification with over 8 years of HVAC experience, Jake Ashley serves the Aire Serv team as a Home Comfort Designer. Not only has Jake worked in the HVAC industry, he also has over 15 years of home construction experience. Jake is happy to be on the Aire Serv team where he can serve our customers with honesty. He is excited to work for a company where he can grow in the HVAC profession as the Aire Serv team continues to grow as well. Jake enjoys spending his spare time outdoors with his family.
With an HVAC associate degree and some HVAC experience, Brandon serves on our Aire Serv team as an install helper. He enjoys his family, the outdoors, and especially fishing.
Bringing commercial driving certification and experience and 608 certifications to the team, Mario serves as a service technician helper. He enjoys sports and spending time with his family.