4.7/5

17 Ratings

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Customer Reviews

C. Clark
C. Clark via Google

These guys are good. Got my unit working, communicated clearly the issue and were very professional. They’re lucky to have JR, best tech that’s been to this house in the 15 years I’ve owned it. Thank you, Aire Serve St. Aug

Response from Owner

Thank you for your great feedback! We're glad JR got your unit running for you again and that he clearly communicated the problem to you. We can't wait to let him know you think he's the "best tech" you've seen in a while! The Aire Serv Team

Bill Bastine
Bill Bastine via Google

Aire Serv cleaned our ducts. They were courteous and professional, showed up on time and worked hard to get everything done. They even painted out vent registers. They were awesome!

Response from Owner

Thanks for choosing us for your duct cleaning service, Wilfrid. We're happy you appreciated our attention to detail! It was our pleasure to help. The Aire Serv Team

Skylar Bolton
Skylar Bolton via Google

Great folks working here! The technician is very knowledgeable and willing to explain to the patient listener. Will be calling them back for my AC needs!

Response from Owner

Thanks for the kind words, Skylar! We’re glad our technician was able to explain everything and that you feel comfortable reaching out to us for your heating and cooling needs. We look forward to helping you again at Aire Serv! The Aire Serv Team

Bill Reese
Bill Reese via Google

The Technician was very knowledgeable and helpful in diagnosing the problem

Response from Owner

We appreciate your recognition of our HVAC expertise, Bill! Thank you for letting us know our services were helpful. The Aire Serv Team

Enrique Rodriguez
Enrique Rodriguez via Google

The technician who service my ac unit was awesome very knowledgeable knew exactly what to do and didn’t try to upsell me any products or offer optional service. And the response time was really quick within 2 hours from when I called he had arrived and completed the repairs less then 1 hour

Response from Owner

Thank you for your review, Enrique! We're glad we could quickly send a service professional to get you feeling comfortable in your home again. Remember, Aire Serv is just a phone call away for future HVAC needs! The Aire Serv Team

Erika Morles
Erika Morles via Google

Track was very processional, friendly and curtíos

Response from Owner

Thank you, Erika, for your 5-star review. We're glad our HVAC team was helpful. Your review is appreciated! The Aire Serv Team

Michael K
Michael K via Google

Pleasant, professional, and quick service! I recommend Aire Serv of St Augustine for all your warranty and AC maintenance needs.

Response from Owner

Thank you for your recommendation, Michael! We're grateful we could keep you comfortable in your home and address your A/C needs. The Aire Serv Team

MIKE LOHEAC (ALLEGRO ASSISTED LIVING)
MIKE LOHEAC (ALLEGRO ASSISTED LIVING) via Google

Great Job! Richard (lead tech) was very proactive and knowledgeable, They were the first and fastest to meet me, first to quote me and ended up the best price too (Very close). Follow up has been on point, came and checked the unit and make any adjustments needed after a few days running. Gave us great advice to maintain this system and others in our facility. Trust goes a long way with me and in the HVAC world, you need to put a lot of trust in what you are being told by the technicians, I feel this man was very honest in our discussions, not trying to get anything more than what we needed to get the system back and running perfectly.. Mission accomplished and I will be using them again.

Jomy Barbosa
Jomy Barbosa via Google

DOROTHY MILLER
DOROTHY MILLER via Google

I received excellent and professional service! Happy customer!

Response from Owner

Ms Miller, thank you for your 5 Stars, we are happy when our customers are happy. Happy to know you have received excellent and professional service and looking forward in doing business with you in the future

ROBERT RITTERSBACHER
ROBERT RITTERSBACHER via Google

We recently had a compressor failure on our A/C at our Home on a Saturday. The Aire Serv team was able to immediately confirm they had the needed parts (from make & model numbers) and would be able to repair the A/C. The other suppliers including the one providing us maintenance services could not confirm parts availability for serval days nor any expected timing. Additionally, the Aire Serv price was far more competitive than the other firms we contacted. I would highly recommend using Ari Serv for your A/C Repair and Service needs.

Response from Owner

Hi Bob, thanks for giving Aire Serv 5 Stars and thanks for your recommendation and you’re happy with the repairs of your compressor. Looking forward in doing business with you in the future. We are thrilled to know we were able to make you happy.

Elise Bradshaw
Elise Bradshaw via Google

Fantastic work!

Laura Bennitt
Laura Bennitt via Google

I could not ask for a service person as well qualified as Aireserve technician was. He identified the problem quickly and resolved my water leak problem, as well, and explained what I needed to do to keep my air conditioner in best working order. Not only was he skillful, he was thorough and pleasant. I had just been in a car accident and having a water leak problem next. So I am grateful for the way the problem was handled. It was a good ending to a very bad day for me.

Response from Owner

Thanks for your 5 star review. Aire Serv priority is to educate our customers and make them happy. I am very sorry to hear about your motor vehicle accident and I am happy to know all went well. Glad to know you have a happy ending and the Technician was able to get your job done and make you happy.

Jay Narvasca
Jay Narvasca via Google

Response from Owner

Thanks for giving us a five star Jay

Sanjae Wright
Sanjae Wright via Google

Hands Down the best HVAC company I’ve dealt with. The tech by the name of Junior, I could tell he is very experience and knowledgeable.

Response from Owner

Thanks for acknowledging Junior based on his experience and we appreciate you for giving us a five star.

Glenda Wilson
Glenda Wilson via Google

Company is very honest and professional thank you guys for everything God bless

Response from Owner

Ms Glenda we are genuinely impressed! Thanks for taking the time to share this great review, its means a lot to us providing you and your family honest and professional service. Any issue don't hesitate to call to call us. Thank you.

Ghavri Kennington
Ghavri Kennington via Google

Top of the line service,was very impressed with their customer service skill and their work ethic...would recommend 100%

Response from Owner

Ghavri, thanks so much for giving us a five star, in the future don't hesitate to call us your feedback is greatly appreciated. Thanks again delivering great customer service is the core of our business. Thanks again, Ghavri

Total Number of Reviews:17

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