Local Emergency HVAC Service in Tracyton, Washington

Brian was quick to get out and identify the issue I was having with an HVAC system at my rental property. He re commended a solution and plan to replace the unit. These guys are great.

Lisa was positive and pleasant in coordinating our service. Tom was highly effective in diagnosing and fixing the problem. If we have problems in the future, they’ll get my first call.

I cannot say enough great things! The team took care of my home and put me at peace of mind knowing that my hvac unit is top knotch.

I needed to have my HVAC system, installed in 2017, cleaned and maintained on a regular basis and via Angie's list I came to a Company which has a solid 5-star rating for excellence and superior Customer Service: Aire Serv of Kitsap County. From the moment I made my selection I experienced the difference between a Company with a mediocre business attitude and a Company of superior desire for delivering a high quality of genuine care for its customers, in performance, attitude and true appreciation. I immediately received a message from one of the owners himself, telling me a technician would be able to come to my home to determine what I needed in ways of care for my HVAC system, as soon as needed. I could not help but compare that to the response of 2 other Companies to whom I (twice!) reached out for help and received no response………. When I answered the owner's message (Derek) I was brought in touch with Lisa, who followed up with a friendly text and by phone we established my needs with regard to my HVAC system, setting up a Yearly Maintenance Contract for a Summer and Winter Cleaning/Inspection, after Lisa explained the benefits of this program and its 20% discount on parts, if anything needed to be replaced. I immediately decided that this was exactly what I wanted and Lisa and I set up an appointment for a technician to start the pre-heating Winter Inspection on the 5th of November. That day, perfectly on time, Tom the technician arrived after phoning me, announcing his arrival. I live in a high-security Condominium Complex where parking, entry and access are strictly controlled, so I needed to give Tom instructions for parking his Company van, where to go to receive access to my condo, etc. and our phone communications were a bit difficult, so with Lisa's great help, everything worked out fine and Tom was checked in by our Facility Manager and supplied with a fob for accessibility to our elevator and my condo. I am so thankful to have a technician like Tom working and maintaining my HVAC system, cleaning and inspecting all the components and putting them back together again. Then on to the balcony, where the Daikin machine is located, which also received a thorough cleaning. I had a few concerns since installation of my Daikin HVAC system in 2017 became a little unorthodox because of the fact of my home being a condo and also not at ground level, but Tom assured me he will monitor my concerns closely and for me not to worry because he will be here to check everything twice a year. I have to applaud Tom for doing such a great job, for his kindness and politeness and for his immense pride of the work he does, with his customer's satisfaction as the number one priority. Such a pleasant man, such a dedicated worker and such a wonderful representation of the Company he works for! I consider myself very fortunate to have found the Aire Serv of Kitsap County HVAC Company and I recommend them heartily. With all my thanks, Jeannette Mathis, Bainbridge Island, WA., 98110

Great service by Tom. Lisa, on the phone was informative and helpful.

Brian was quick to get out and identify the issue I was having with an HVAC system at my rental property. He re commended a solution and plan to replace the unit. These guys are great.

Lisa was positive and pleasant in coordinating our service. Tom was highly effective in diagnosing and fixing the problem. If we have problems in the future, they’ll get my first call.

I cannot say enough great things! The team took care of my home and put me at peace of mind knowing that my hvac unit is top knotch.

I needed to have my HVAC system, installed in 2017, cleaned and maintained on a regular basis and via Angie's list I came to a Company which has a solid 5-star rating for excellence and superior Customer Service: Aire Serv of Kitsap County. From the moment I made my selection I experienced the difference between a Company with a mediocre business attitude and a Company of superior desire for delivering a high quality of genuine care for its customers, in performance, attitude and true appreciation. I immediately received a message from one of the owners himself, telling me a technician would be able to come to my home to determine what I needed in ways of care for my HVAC system, as soon as needed. I could not help but compare that to the response of 2 other Companies to whom I (twice!) reached out for help and received no response………. When I answered the owner's message (Derek) I was brought in touch with Lisa, who followed up with a friendly text and by phone we established my needs with regard to my HVAC system, setting up a Yearly Maintenance Contract for a Summer and Winter Cleaning/Inspection, after Lisa explained the benefits of this program and its 20% discount on parts, if anything needed to be replaced. I immediately decided that this was exactly what I wanted and Lisa and I set up an appointment for a technician to start the pre-heating Winter Inspection on the 5th of November. That day, perfectly on time, Tom the technician arrived after phoning me, announcing his arrival. I live in a high-security Condominium Complex where parking, entry and access are strictly controlled, so I needed to give Tom instructions for parking his Company van, where to go to receive access to my condo, etc. and our phone communications were a bit difficult, so with Lisa's great help, everything worked out fine and Tom was checked in by our Facility Manager and supplied with a fob for accessibility to our elevator and my condo. I am so thankful to have a technician like Tom working and maintaining my HVAC system, cleaning and inspecting all the components and putting them back together again. Then on to the balcony, where the Daikin machine is located, which also received a thorough cleaning. I had a few concerns since installation of my Daikin HVAC system in 2017 became a little unorthodox because of the fact of my home being a condo and also not at ground level, but Tom assured me he will monitor my concerns closely and for me not to worry because he will be here to check everything twice a year. I have to applaud Tom for doing such a great job, for his kindness and politeness and for his immense pride of the work he does, with his customer's satisfaction as the number one priority. Such a pleasant man, such a dedicated worker and such a wonderful representation of the Company he works for! I consider myself very fortunate to have found the Aire Serv of Kitsap County HVAC Company and I recommend them heartily. With all my thanks, Jeannette Mathis, Bainbridge Island, WA., 98110

Great service by Tom. Lisa, on the phone was informative and helpful.